Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

544 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
98% Would Recommend
Latest Review 13 days ago

Reviews


Verified Customer
Monrovia, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
02.16.19
Always dependable and honest

CR
Calvin R.
La Crescenta, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Calvin said he received good service.
This review was collected via phone interview by Customer Research Inc.

EF
Eric F.
La Crescenta, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Eric said the staff was very communicative, friendly, informative and he was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sunland, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019
Honest & Hardworking
Trust has to be earned, Juan and his AllState crew have had my trust for years. I am thankful to have found them!

RA
Ricardo A.
Sylmar, CA
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Ricardo said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SD
Serina D.
Temple City, CA
Chevrolet Volt
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/22/2019 Category: Service
Serina said the business had a long wait time.
This review was collected via phone interview by Customer Research Inc.

JH
Jennifer H.
Sunland, CA
Lexus RX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Jennifer said the service is good and consistent and also a little over priced,
This review was collected via phone interview by Customer Research Inc.

DS
DOROTHY S.
Tujunga, CA
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Oil change visit - I did not have an appointment. They were able to accommodate me and gave great service
My visit was very pleasant and helpful, as usual.
My oil change service was done in a short time span which enabled he to go on with my day.
The service was thorough and very friendly

SA
Shant A.
La Crescenta, CA
BMW 323is
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Shant said the mechanic was honest which is a very rare characteristic nowadays of a mechanic, he was straight forward, and very transparent
This review was collected via phone interview by Customer Research Inc.

DG
DANIEL G.
La Crescenta, CA
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Very friendly staff
I have been bringing my family's cars here for many years. Juan and his staff are very friendly. They will diagnosis your vehicle's issues and have it back to you in most cases, the same day. They do maintenance as well as repairs.

JA
Jim A.
La Crescenta, CA
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Jim said they do a very good job and he'll be back.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Montrose, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Spoke with Tanya. She said the service was great, and the staff was helpful and accommodating.
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
Tujunga, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Richard said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

AT
Adrian T.
Los Angeles, CA
Honda Civic Coupe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/20/2018 Category: Service
Adrian said he wasn't sure about some of the pricing of the items. The prices seemed off and the job seemed more expensive than it should've been. He stated he felt like he was double dipped on the service as well.
This review was collected via phone interview by Customer Research Inc.

ST
STEPHENS T.
La Canada Flintridge, CA
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
2003 X-Type Jag Repair
Had two coolant leaks--water pump and thermostat housing. Juan understands that this is an old car and we don't want to spend any more than necessary, so worked to keep the cost down. (AAA discount helps too!) Repair was done quickly and everything AOK.

GG
George G.
La Crescenta, CA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
George said he went into the business for a smog check. He said everything went perfectly.
This review was collected via phone interview by Customer Research Inc.

OK
Osanna K.
Tujunga, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Osanna said the service was great.
This review was collected via phone interview by Customer Research Inc.

AK
Albert K.
La Crescenta, CA
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Albert said this business gives him good service. He is a repeat customer.
This review was collected via phone interview by Customer Research Inc.

IS
Ihsan S.
Glendale, CA
BMW 3 Series
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/30/2018 Category: Service
Ihsan said the service and staff at this business were great.
This review was collected via phone interview by Customer Research Inc.
Juan F. G. from Allstate Auto Repair responded on 11/08/2018

Hi Ihsan, thank you for your review and recommendation. We will like to make that 3 star review into a 5 star review please give us the opportunity to serve you again.


KB
Katrinka B.
La Crescenta, CA
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Katrinka said the staff was friendly and the service was good. She stated that she felt they were not as knowledgeable as she thought.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 544 in total