Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

544 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
98% Would Recommend
Latest Review 14 days ago

Reviews


CR
Calvin R.
La Crescenta Montrose, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2014 Category: Service
Calvin said this business has a good attitude.
This review was collected via phone interview by Customer Research Inc.

SU
Steve U.
Glendale, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2014 Category: Service
Steve said they fixed his issue in a timely manner. There was no charge because the vehicle was still under warranty.
This review was collected via phone interview by Customer Research Inc.

GM
George M.
San Diego, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2014 Category: Service
George said he received quick service. He was pleased with how honest and upfront the staff was about the work that needed to be done on his vehicle.
This review was collected via phone interview by Customer Research Inc.

RA
RUSS A.
South Pasadena, CA
Pontiac Trans Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2014
Always satisfied
Good business people, friendly and honest. I always have a positive experience.
Juan F. G. from Allstate Auto Repair responded on 04/16/2014

Thank you we appreciate you taking the time to respond, looking forward to see you on your next visit.


BB
BRUCE B.
La Crescenta Montrose, CA
Mazda 5
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/10/2014
Very friendly people
They did a good job on my car; however, I think the charge was too high.
Juan F. G. from Allstate Auto Repair responded on 04/16/2014

Hello Bruce,

  Thank you for coming and trusting your vehicle with us. I also wanted thank you for your expressions and recommending us. I do appreciate your concern about controlling auto service costs, believe me i know every dollar is important. I want you to know that my pricing is calculated to only cover my costs and allow me a fair profit along with being able to provide one of the best warranties in town, nothing more. So again Bruce thank you for being a loyal customer and we look foward to serving you for many years.

Yours Truly
Juan Guerra


BG
Bruce G.
La Crescenta Montrose, CA
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2014 Category: Service
Bruce said he was referred to the business by a friend. He found them to be reasonable, do good work and he said he is very happy with their service. He will be bringing them more work soon.
This review was collected via phone interview by Customer Research Inc.

AR
APHRODITTE R.
Los Angeles, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2014
Location, service
Andrew is extremely helpful and very knowledgeable.

DS
DOROTHY S.
Los Angeles, CA
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2014
Service review
Friendly and timely service
Fair prices
Thorough review of service needs

SH
STEVE H.
La Cañada Flintridge, CA
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2014
Superb work at reasonable prices
Juan, Andrew and the mechanics are rock stars in my opinion. I have been coming here for seven years and have never been disappointed with the quality and integrity of this shop. Quality work at fair prices. Thanks guys.

MH
MARCELINO H.
Los Angeles, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2014
Attention to details
Always good service.

AT
ANGEL T.
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2014
Juan, you do a great job! Trustworthy, I've been taking all my car in your shop for the last 10 years!
All state is reliable, been taking my car here for years...

HV
HUMBERTO V.
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2014
Good work
Customer for lifw

GM
Garen M.
La Crescenta Montrose, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2014 Category: Service
Garen said the business was a fast and they had courteous service.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
La Crescenta Montrose, CA
Chevrolet Chevy Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2014 Category: Service
John said the business is really good. They helped out on a few tricky things that were going on with his vehicle.
This review was collected via phone interview by Customer Research Inc.

TL
Toni L.
La Crescenta Montrose, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2014 Category: Service
Toni said they are the best. They are friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

DG
Danny G.
CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2014
Great Customer Service and Quality Repairs
I have been bringing my cars to Allstate for many years. Juan, Andrew and the entire staff are the best. They are just really nice people. As a customer, you can rest assured they will be honest, upfront, and informative regarding any service or repair your vehicle may need.

ST
STEPHENS T.
BMW 318i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2014
Better Qualilty, Lower Price Than Dealers!
We have switched all of our cars (a BMW, a Jaguar and a Toyota) to Allstate. They have consistently provided us with better quality at a lower cost!

MT
Martin T.
Los Angeles, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2014 Category: Service
Martin said everything went well and it was very satisfactory. He had no problems at all.
This review was collected via phone interview by Customer Research Inc.

NS
Noel S.
La Crescenta Montrose, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2014 Category: Service
Noel said this is a trustworthy, no pressure business. She said she is very happy and pleased with the service they provide.
This review was collected via phone interview by Customer Research Inc.

GE
Gery E.
Fresno, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2014 Category: Service
Gery said they seemed honest and were prompt.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 521 - 540 of 544 in total