Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

550 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
98% Would Recommend
Latest Review 9 days ago

Reviews


KM
KATHLEEN M.
Tujunga, CA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017
Great customer service, excellent work, best prices anywhere and timely service.
I have never come across an auto repair business this fine.
Juan F. G. from Allstate Auto Repair responded on 08/08/2017

Kathleen thank you very much for your business, for taking the time for wonderful review. We feel really happy you feel this way.


JH
James H.
Sylmar, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
James said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

KM
Kylee M.
Sylmar, CA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Kylee said she is glad she brought her vehicle to this business because they were really helpful when she was still having problems after having been to another facility.
This review was collected via phone interview by Customer Research Inc.

SH
Steven H.
La Crescenta, CA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Steven said this business told him what they were going to do, and they were honest on what the issue was with the vehicle.
This review was collected via phone interview by Customer Research Inc.

RP
Reginal P.
La Crescenta, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Reginal said they performed an alignment. They test drove it and made sure that everything was okay. He was really impressed with that.
This review was collected via phone interview by Customer Research Inc.

HH
HENRY H.
La Crescenta, CA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017
They are professional!
Awesome

JC
Jude C.
La Crescenta, CA
Toyota Prius c
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Jude said the job was done in a reasonable manner for the right price.
This review was collected via phone interview by Customer Research Inc.

RS
RICHARD S.
Glendale, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017
My currant visit :
I always have a satisfying visit to Allstate. Great customer & mechanical service, always.

MA
Michael A.
La Crescenta, CA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Michael said their service was good.
This review was collected via phone interview by Customer Research Inc.

AG
ALEXANDRA G.
La Crescenta, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2017
The best
14 years driving the same car, Allstate has been the only repair shop I've ever trusted with my car. They are very fast in ordering parts and making repairs. They must be the best organized shop in town. Thanks you Juan for always advising me on what's best for my car !

JM
JAN M.
Tujunga, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2017
long-time record keeping helps
Allstate has been servicing 15-year-old Subaru for years. It is particularly helpful to have records of various part replacements, upcoming maintenance needed, and to have them do a routine safety check twice a year.

DG
DANIEL G.
La Crescenta, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017
Consistently great customer service.
Brought in one of my cars for oil leaks. As always repair was done in a timely manner. Highly recommend Allatate to anyone.

SM
SHIRLEY M.
Tujunga, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2017
Above and beyond
My car needed a TON of work, almost $3000 worth and I still heard a weird sound. Juan actually rode in the car with me and told me to point out the noise. HE automatically identified the noise were my hubcaps. Upset, I told him to rip them off, he opted to fix them and now there is no noise!! He didn't have to go above and beyond to find a resolution to make those hubcaps from making noise and giving me a stroke every time I heard the noise.
Juan F. G. from Allstate Auto Repair responded on 07/03/2017

Thank you Shirley for your recommendation and for your business is my pleasure have been able to help you.
sincerely, Juan G.


MC
Marvin C.
La Crescenta, CA
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Marvin said this business was convenient and fast.
This review was collected via phone interview by Customer Research Inc.

DD
DALE D.
La Crescenta, CA
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017
Great Service and Customer Care
Called and got my car done same day, no hassle, no up-selling, very honest and service is great

LW
Luanne W.
La Crescenta, CA
Dodge Magnum
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2017 Category: Service
Luanne said the owner is very polite and helpful.
This review was collected via phone interview by Customer Research Inc.

RM
Roozy M.
La Crescenta, CA
Nissan Armada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2017 Category: Service
Roozy said this business did a great job, and he is very happy.
This review was collected via phone interview by Customer Research Inc.

PK
Paul K.
Glendale, CA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2017 Category: Service
Paul said they were courteous and he's satisfied with the results.
This review was collected via phone interview by Customer Research Inc.

RT
Raphael T.
La Canada Flintridge, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2017 Category: Service
Raphael said this business did a good job. The manager was friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

TB
Travis B.
Tujunga, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017 Category: Service
Travis said they are good.
This review was collected via phone interview by Customer Research Inc.

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