Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

544 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
98% Would Recommend
Latest Review 13 days ago

Reviews


TT
Theodore T.
Canoga Park, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Theodore said his vehicle is running well after the service.
This review was collected via phone interview by Customer Research Inc.

NJ
Nicholas J.
Los Angeles, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Nicholas said the business provided needed towing services when his vehicle broke down and it was much appreciated. Juan was nice and helpful. He found him a matching tire for a tire which blew out. The staff was very relaxed and they provided excellent customer service. The staff told him what to look out for in case of future trouble and he appreciated the advice.
This review was collected via phone interview by Customer Research Inc.

KM
KATHLEEN M.
Tujunga, CA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2017
Once again, superb service and excellent care at Allstate.
Juan and Jerry circumvented hours of labor and work to replace my rear-view camera, by researching and finding a similarly constructed camera after mine failed, thus avoiding the task of re-stringing the wiring from front to back.

Genius in automotive repair, with excellent customer care.

What more could you ask for?

Well, they also, by this tactic, saved me a bundle in labor costs!

NG
Nick G.
La Crescenta, CA
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017 Category: Service
Spoke with John. He said the staff were honest, cool, nice and straight forward. They got things done. He takes a lot of his work vehicles there for service and it is his top choice.
This review was collected via phone interview by Customer Research Inc.

LL
Lenny L.
La Crescenta, CA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Lenny said the service is great, but it was a little pricey.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
La Crescenta, CA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
John said this business is timely and up front with him and they have good prices. Juan does a good job for him.
This review was collected via phone interview by Customer Research Inc.

CM
Carole M.
La Crescenta, CA
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2017 Category: Service
Carole said the service was fine. However, it was just expensive.
This review was collected via phone interview by Customer Research Inc.

AB
Albert B.
South Pasadena, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Albert said this business did a nice and timely job.
This review was collected via phone interview by Customer Research Inc.

MH
Manny H.
La Crescenta, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Manny said they were kind and he really liked their service.
This review was collected via phone interview by Customer Research Inc.

BR
BRENTON R.
La Crescenta, CA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
Juan Guerra
Juan was sincere, and honest about what he could do. He was sharp looking, and very professional. My service was completed ahead of time. This is the type of service I appreciate. Good job folks.

RR
Roger R.
Thousand Oaks, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Roger said the staff was honest and the pricing was fair. That was important to him.
This review was collected via phone interview by Customer Research Inc.

BH
BETTY ANN H.
La Crescenta, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017
Always friendly and accommadating.
Always friendly and accommadating

KM
KATHLEEN M.
Tujunga, CA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017
Great customer service, excellent work, best prices anywhere and timely service.
I have never come across an auto repair business this fine.
Juan F. G. from Allstate Auto Repair responded on 08/08/2017

Kathleen thank you very much for your business, for taking the time for wonderful review. We feel really happy you feel this way.


JH
James H.
Sylmar, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
James said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

KM
Kylee M.
Sylmar, CA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Kylee said she is glad she brought her vehicle to this business because they were really helpful when she was still having problems after having been to another facility.
This review was collected via phone interview by Customer Research Inc.

SH
Steven H.
La Crescenta, CA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Steven said this business told him what they were going to do, and they were honest on what the issue was with the vehicle.
This review was collected via phone interview by Customer Research Inc.

RP
Reginal P.
La Crescenta, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Reginal said they performed an alignment. They test drove it and made sure that everything was okay. He was really impressed with that.
This review was collected via phone interview by Customer Research Inc.

HH
HENRY H.
La Crescenta, CA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017
They are professional!
Awesome

JC
Jude C.
La Crescenta, CA
Toyota Prius c
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Jude said the job was done in a reasonable manner for the right price.
This review was collected via phone interview by Customer Research Inc.

RS
RICHARD S.
Glendale, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017
My currant visit :
I always have a satisfying visit to Allstate. Great customer & mechanical service, always.

Displaying Review 141 - 160 of 544 in total