Trans Tek Transmission & Auto Repair


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

517 Reviews

99% Would Recommend
Latest Review 3 days ago
DIANE Z. on 12/22/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Oil change in Honda element"
Unfortunately this is the second time I've had the oil changed and I have found that the oil leaks from underneath the vehicle and it's not the plugger anything of that nature it's the fact that there's a plate underneath where the oil drain is and when you drain the oil it goes into that played and later on leaks out on my driveway or any place I park.
Vehicle: Honda Element
Service Date: 12/20/2017
Review Created: 12/22/2017 06:25 AM
Robert R. on 09/09/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Robert said he rebuilds his own transmissions and he went to them so a shaft could be disassembled. He wanted them to keep the parts in order, so he could put them back together again in order. They took 45 minutes to an hour to do the job and they put the parts in a box. He told them he wanted them to put the parts back on and needed it done that day. The guy he spoke with was rude. The employee said they did not have guys waiting around to do the work, and that they could not do it that day, but maybe the next day. He needed the work done that day. today. He went somewhere else to get it reassembled. There he found out that the parts were not in order and it took a long time to reassemble it. He was not happy with them and would not recommend them.
Vehicle: Mitsubishi Eclipse
Category: Service
Service Date: 09/07/2016
Review Created: 09/09/2016
This review was collected via phone interview by Customer Research Inc.
Debra M. on 06/30/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Debra said she is not really happy with them. The employee they were speaking with was very rude and condescending. He was speaking loudly. It seemed he was having a bad day. The employee apologized to them towards the end and he told them he was having a bad day. The repair is being done elsewhere. She wouldn't recommend this business because she doesn't want someone else to get treated in the way they were. He was getting confrontational and he was being argumentative with her boyfriend.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 06/26/2015
Review Created: 06/30/2015
This review was collected via phone interview by Customer Research Inc.
Kevin P. on 11/22/2016
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Kevin said the business left something on and when he came to pick up his vehicle, it would not start. The business did not help him get it started and he was not happy.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/16/2016
Review Created: 11/22/2016
This review was collected via phone interview by Customer Research Inc.
Robert B. at Trans Tek Transmission & Auto Repair responded on 11/28/2016

We came out side and tried to jump start you but vehicle did  not start right away. You told the mechanic you didnt want him to help you and you had your own jump cables. Sorry you were not happy.

Robert Bruno
Owner/ Manager

DANIEL P. on 05/17/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Theater of the Absurd"
This was not a standard service visit. I'm sure the mechanic who worked on it needed a stiff drink at the end of the day. Nothing to be learned about the quality of Trans Tek service except everybody kept their temper.
Vehicle: Mercedes-Benz E320
Service Date: 05/16/2017
Review Created: 05/17/2017 09:50 AM
Theodore F. on 07/10/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Theodore said the business fixed his vehicle but he spent too much money trying to get his vehicle fixed.
Vehicle: BMW 328xi
Category: Service
Service Date: 07/07/2016
Review Created: 07/10/2016
This review was collected via phone interview by Customer Research Inc.
RENEE A. on 03/24/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"a little suprised"
Brought car in for an inspection and oil change. Needed a bulb for rear brake light. Charged $46 for labor!!! I'm thinking twice about going back.
Vehicle: Hyundai Accent
Service Date: 03/20/2015
Review Created: 03/24/2015 03:42 PM
Robert B. at Trans Tek Transmission & Auto Repair responded on 03/25/2015

Thank you, Renee for your feedback. There seems to be some confusion with your bill. The labor to replace your brake light bulb was $8.50, the labor for the oil change was $17.00, and the charge for the New York State Inspection (which happens to fall under labor) was $21.00, which equals a total labor charge of $46.50. If you have any further questions, don't hesitate to give us a call, and thank you for your business.

Robert Bruno
Owner/ Manager
Otelia G. on 07/09/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Otelia said the repairs took longer than she thought and when she called nobody was there. They were pleasant.
Vehicle: Ford Explorer
Category: Service
Service Date: 07/02/2014
Review Created: 07/09/2014
This review was collected via phone interview by Customer Research Inc.
DAVID L. on 03/08/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Poor Phone skills"
When I called to make an appointment I was asked all of the usual information and that was okay. It was when I was put on hold and then asked all of the information all over again that was frustrating. I do not know who I spoke to because the femal receptionist never said.
Vehicle: GMC Yukon
Service Date: 03/06/2014
Review Created: 03/08/2014 04:03 PM
Andy C. on 04/11/2017
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Andy said they are the best. They are a good place but they're expensive.
Vehicle: Dodge Pickup
Category: Service
Service Date: 04/10/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
JACKIE K. on 01/01/2017
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"hyndia"
honest do try to make repairs that don't need to be done.
Vehicle: Hyundai Entourage
Service Date: 12/30/2016
Review Created: 01/01/2017 06:34 AM
Sandra S. on 12/15/2016
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Sandra said this business was able to fix her vehicle's problem. She said they did a great job even though it ended up taking 2 days longer than they originally told her.
Vehicle: Nissan Versa
Category: Service
Service Date: 12/02/2016
Review Created: 12/15/2016
This review was collected via phone interview by Customer Research Inc.
JACKIE K. on 06/11/2016
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"honest"
try to help but could not and did not charge me.
Vehicle: Hyundai Entourage
Service Date: 05/11/2016
Review Created: 06/11/2016 07:19 AM
David L. on 03/10/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
David said this is a good business. Bob was very helpful and honest about all of the services and details on his vehicle.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/25/2016
Review Created: 03/10/2016
This review was collected via phone interview by Customer Research Inc.
Josh H. on 09/30/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Josh said this business gave him options for his repair.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 09/22/2015
Review Created: 09/30/2015
This review was collected via phone interview by Customer Research Inc.
Kirsten M. on 07/22/2015
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Spoke with Brian. He said this business is good but a couple of things had to be done again.
Vehicle: Mazda 5
Category: Service
Service Date: 07/17/2015
Review Created: 07/22/2015
This review was collected via phone interview by Customer Research Inc.
Theodore F. on 05/13/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Theodore said the problem with his vehicle went away after receiving service from this business. They did a good job.
Vehicle: BMW 328xi
Category: Service
Service Date: 05/08/2015
Review Created: 05/13/2015
This review was collected via phone interview by Customer Research Inc.
Doug S. on 04/15/2015
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Doug said the business was not able to fix his vehicle.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 04/09/2015
Review Created: 04/15/2015
This review was collected via phone interview by Customer Research Inc.
Joel N. on 04/14/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Joel said the service took a little longer than what he had expected. The employee who helped him was very up front with him regarding the service.
Vehicle: Dodge Dakota
Category: Service
Service Date: 04/08/2015
Review Created: 04/14/2015
This review was collected via phone interview by Customer Research Inc.
AARON O. on 03/05/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"great customer relation."
Excellent service.
Vehicle: Dodge Pickup
Service Date: 02/27/2015
Review Created: 03/05/2015 11:31 AM
Robert B. at Trans Tek Transmission & Auto Repair responded on 03/25/2015

THANK YOU FOR YOUR FEED BACK. ITS BEEN A PLEASURE SERVICING YOUR VEHICLE.

Robert Bruno
Owner/ Manager
Displaying Review 1 - 20 of 517 in total