Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

629 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Hyde Park, NY
GMC Envoy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018
Trustworthy Automotive repair
Trans Tek always provides great service and workmanship.

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Kevin P.
Poughquag, NY
Ford Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/22/2016 Category: Service
Kevin said the business left something on and when he came to pick up his vehicle, it would not start. The business did not help him get it started and he was not happy.
This review was collected via phone interview by Customer Research Inc.
Robert B. from Trans Tek Transmission & Auto Repair responded on 11/28/2016

We came out side and tried to jump start you but vehicle did  not start right away. You told the mechanic you didnt want him to help you and you had your own jump cables. Sorry you were not happy.

Robert Bruno
Owner/ Manager


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Robert R.
Hyde Park, NY
Mitsubishi Eclipse
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/09/2016 Category: Service
Robert said he rebuilds his own transmissions and he went to them so a shaft could be disassembled. He wanted them to keep the parts in order, so he could put them back together again in order. They took 45 minutes to an hour to do the job and they put the parts in a box. He told them he wanted them to put the parts back on and needed it done that day. The guy he spoke with was rude. The employee said they did not have guys waiting around to do the work, and that they could not do it that day, but maybe the next day. He needed the work done that day. today. He went somewhere else to get it reassembled. There he found out that the parts were not in order and it took a long time to reassemble it. He was not happy with them and would not recommend them.
This review was collected via phone interview by Customer Research Inc.

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Debra M.
Elizaville, NY
Chevrolet S10 Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/30/2015 Category: Service
Debra said she is not really happy with them. The employee they were speaking with was very rude and condescending. He was speaking loudly. It seemed he was having a bad day. The employee apologized to them towards the end and he told them he was having a bad day. The repair is being done elsewhere. She wouldn't recommend this business because she doesn't want someone else to get treated in the way they were. He was getting confrontational and he was being argumentative with her boyfriend.
This review was collected via phone interview by Customer Research Inc.

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Gertrude I.
Poughkeepsie, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Gertrude said she thought everything went well.
This review was collected via phone interview by Customer Research Inc.

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Susan L.
Poughkeepsie, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Susan said her overall experience was perfect. Bob is always forthcoming and always explains the service. He shows the customer what is needed before doing the work. This is a very professional business. Their customers are always updated on what's going on. The explanations are clearly explained and very detailed. They are awesome. She loves this business.
This review was collected via phone interview by Customer Research Inc.

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Steve R.
Poughkeepsie, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Steve said he had no issues with his service.
This review was collected via phone interview by Customer Research Inc.

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Christopher H.
Pleasant Valley, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Christopher said that the place had good communication processes, gave him a satisfactory and valid time frame, and it was all a good experience.
This review was collected via phone interview by Customer Research Inc.

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MICHAEL T.
Poughkeepsie, NY
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Good Job .
Brought it in for a few things. Coolant, Spark plugs and battery light. Did what needed to be done. Changed a few brittle vacuum houses. Otherwise, made a few recommendations moving forward and were not pushy in "upsaling".

Not might first visit and won't be my last.
Thank you Trans Tek Team.

Verified Customer
Poughkeepsie, NY
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Excellent customer service
Bob and the staff were so pleasant to work with. They were honest and it was a pleasure working with them. My car needed a lot of work. The turn around time was amazing and the communication between the shop was excellent.

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Mark M.
Red Hook, NY
Subaru
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Mark said the service is great and he truly appreciates their professionalism.
This review was collected via phone interview by Customer Research Inc.

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Francesca M.
Poughkeepsie, NY
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Francesca said the staff provided good customer service and they have her vehicle running better.
This review was collected via phone interview by Customer Research Inc.

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Anthony L.
Highland, NY
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Anthony said that this business is awesome and he highly recommends them for service.
This review was collected via phone interview by Customer Research Inc.

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Brian D.
Hyde Park, NY
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Brian said they did a great job and he was pleased.
This review was collected via phone interview by Customer Research Inc.

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HARVEY S.
Hyde Park, NY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Inspection & brakes on 2014 Toyota Sienna
Upon getting inspection was advised van had only 10% of pad life left, so authorized replacement of brake pads on four wheels. Good decision as the rear calipers were found to be frozen up. So as usual Trans Tek went above and beyond, got the calipers unfrozen and lubed, saving me the cost is replacing the calipers. I always get the best service here, thanks to Bob Bruno and his team.

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Cory P.
Hyde Park, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Cory said the business was very nice and understanding.
This review was collected via phone interview by Customer Research Inc.

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Rocky R.
Hyde Park, NY
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Rocky said he is very happy with business.
This review was collected via phone interview by Customer Research Inc.

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Christopher H.
Poughkeepsie, NY
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Christopher said that he had no problems at the place.
This review was collected via phone interview by Customer Research Inc.

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Steven M.
Poughkeepsie, NY
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Steven said that the place was efficient, professional, honest and he's never had a problem.
This review was collected via phone interview by Customer Research Inc.

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Kenneth A.
Poughkeepsie, NY
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Kenneth said he was happy with the service he received at the business.
This review was collected via phone interview by Customer Research Inc.