Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

613 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


KP
Kevin P.
Poughquag, NY
Ford Pickup
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/22/2016 Category: Service
Kevin said the business left something on and when he came to pick up his vehicle, it would not start. The business did not help him get it started and he was not happy.
This review was collected via phone interview by Customer Research Inc.
Robert B. from Trans Tek Transmission & Auto Repair responded on 11/28/2016

We came out side and tried to jump start you but vehicle did  not start right away. You told the mechanic you didnt want him to help you and you had your own jump cables. Sorry you were not happy.

Robert Bruno
Owner/ Manager


RR
Robert R.
Hyde Park, NY
Mitsubishi Eclipse
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/09/2016 Category: Service
Robert said he rebuilds his own transmissions and he went to them so a shaft could be disassembled. He wanted them to keep the parts in order, so he could put them back together again in order. They took 45 minutes to an hour to do the job and they put the parts in a box. He told them he wanted them to put the parts back on and needed it done that day. The guy he spoke with was rude. The employee said they did not have guys waiting around to do the work, and that they could not do it that day, but maybe the next day. He needed the work done that day. today. He went somewhere else to get it reassembled. There he found out that the parts were not in order and it took a long time to reassemble it. He was not happy with them and would not recommend them.
This review was collected via phone interview by Customer Research Inc.

DM
Debra M.
Elizaville, NY
Chevrolet S10 Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/30/2015 Category: Service
Debra said she is not really happy with them. The employee they were speaking with was very rude and condescending. He was speaking loudly. It seemed he was having a bad day. The employee apologized to them towards the end and he told them he was having a bad day. The repair is being done elsewhere. She wouldn't recommend this business because she doesn't want someone else to get treated in the way they were. He was getting confrontational and he was being argumentative with her boyfriend.
This review was collected via phone interview by Customer Research Inc.

KA
Kenneth A.
Poughkeepsie, NY
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Kenneth said he was happy with the service he received at the business.
This review was collected via phone interview by Customer Research Inc.

LS
LAUREN S.
Poughkeepsie, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Friendly knowledgeable service
I have been going to Trans Tek for years. Bob and the gang don’t try to sell you on unnecessary work and charge fair prices.

AW
Angela w.
Port Ewen, NY
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Angela said the business is very humble, genuine and accommodating. They try to understand what she is going through and come up with a resolution. They are knowledgeable and do great work.
This review was collected via phone interview by Customer Research Inc.

KM
Karl M.
Salt Point, NY
Volkswagen Rabbit
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Karl said they did a good job. He is satisfied with what they did for him.
This review was collected via phone interview by Customer Research Inc.

TA
Tyrone A.
Poughkeepsie, NY
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Tyrone said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MT
Michael T.
Poughkeepsie, NY
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Michael said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
Jack S.
Hyde Park, NY
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Jack said he has been to this business before. They staff are really nice as far as their personalities. He had a couple of things done and he had no issues at all .
This review was collected via phone interview by Customer Research Inc.

JV
Jeff V.
Hyde Park, NY
Pontiac Trans Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Spoke with Margaret. She said Bob was great. The service was a good bargain.
This review was collected via phone interview by Customer Research Inc.

AE
Alphine E.
Hyde Park, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Alphine said the service was done right. He was satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

JA
JEHAN A.
Beacon, NY
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Transmission Service
I had my transmission serviced or flushed at 34000 miles and it was done professionally and quickly. I'm glad I went to the pros instead of doing it myself and I'm glad my cars transmission is in excellent shape after it was inspected. would definitely revisit in the coming years. keep up the good quality work

SC
STEVE C.
Hyde Park, NY
Honda S2000
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Service!
Thanks for fitting me in with very little notice. I was in and out and back to work. Much appreciated!

BR
BRIAN R.
Poughkeepsie, NY
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018
Top Notch
Bob and his crew are top notch, honest, and the best in the business, they deliver what they say they are going to do without any hidden agenda

MS
Matthew S.
Trout Creek, NY
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Matthew said they did a great job.
This review was collected via phone interview by Customer Research Inc.

CK
Charles K.
Hyde Park, NY
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Charles said the employees did good work, his vehicle is running well, and he's happy with the great job they did.
This review was collected via phone interview by Customer Research Inc.

KR
KIM R.
Poughkeepsie, NY
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Great customer service!
By far, the best customer service! Owner and mechanics are super friendly and extremely knowledgeable.
I've been coming here for over 10 years and I would never go anywhere else.

JC
Judy C.
Wappingers Falls, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Judy said the business did an excellent job in a reasonable amount of time.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Poughkeepsie, NY
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Dave said that Johnny took good care of him. He had an issue with his transmission and it was resolved.
This review was collected via phone interview by Customer Research Inc.