Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

569 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


KP
Kevin P.
Poughquag, NY
Ford Pickup
Check 20x19 Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/22/2016 Category: Service
Kevin said the business left something on and when he came to pick up his vehicle, it would not start. The business did not help him get it started and he was not happy.
This review was collected via phone interview by Customer Research Inc.
Robert B. from Trans Tek Transmission & Auto Repair responded on 11/28/2016

We came out side and tried to jump start you but vehicle did  not start right away. You told the mechanic you didnt want him to help you and you had your own jump cables. Sorry you were not happy.

Robert Bruno
Owner/ Manager


RR
Robert R.
Hyde Park, NY
Mitsubishi Eclipse
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/09/2016 Category: Service
Robert said he rebuilds his own transmissions and he went to them so a shaft could be disassembled. He wanted them to keep the parts in order, so he could put them back together again in order. They took 45 minutes to an hour to do the job and they put the parts in a box. He told them he wanted them to put the parts back on and needed it done that day. The guy he spoke with was rude. The employee said they did not have guys waiting around to do the work, and that they could not do it that day, but maybe the next day. He needed the work done that day. today. He went somewhere else to get it reassembled. There he found out that the parts were not in order and it took a long time to reassemble it. He was not happy with them and would not recommend them.
This review was collected via phone interview by Customer Research Inc.

DM
Debra M.
Elizaville, NY
Chevrolet S10 Pickup
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/30/2015 Category: Service
Debra said she is not really happy with them. The employee they were speaking with was very rude and condescending. He was speaking loudly. It seemed he was having a bad day. The employee apologized to them towards the end and he told them he was having a bad day. The repair is being done elsewhere. She wouldn't recommend this business because she doesn't want someone else to get treated in the way they were. He was getting confrontational and he was being argumentative with her boyfriend.
This review was collected via phone interview by Customer Research Inc.

KM
KEITH M.
Poughkeepsie, NY
Acura MDX
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
First Rate Service
I've known Bob, the owner, for many years. He has always taken care of me and my vehicles like I'm part of his family. Knowledgeable and trustworthy, I won't bring my cars anywhere else, and you shouldn't either.

PR
Pete R.
Hyde Park, NY
Toyota Highlander
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Pete said everyone was nice, friendly and he gets a good feeling when he goes in this facility.
This review was collected via phone interview by Customer Research Inc.

VC
Vinny C.
Staatsburg, NY
Ford Ranger
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Vinny said everyone was accommodating, nice and friendly. He also said the staff members are willing to give him a ride if he needs one. He really looks forward to doing business with them again.
This review was collected via phone interview by Customer Research Inc.

LR
Lauren R.
Poughkeepsie, NY
Toyota Yaris
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Lauren said she didn't have much involvement with the staff, but her vehicle is working, which is great. She said everything was great, and the service was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RB
Rebecca B.
Hyde Park, NY
Ford Ranger
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Rebecca said the staff were really nice to her.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Highland, NY
Chevrolet Astro Passenger
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Joe said the service was fantastic.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Milton, NY
BMW 3 Series
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Chris said the business has the best customer service and the best technicians. They were very helpful.
This review was collected via phone interview by Customer Research Inc.

FF
Frank F.
Highland, NY
Chrysler 200
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Frank said the staff is very good and thorough. He appreciates their honesty.
This review was collected via phone interview by Customer Research Inc.

MD
Mary D.
Hyde Park, NY
Saturn Ion
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Mary said she found the best service at this business and the staff really go out of their way to make sure customers are satisfied.
This review was collected via phone interview by Customer Research Inc.

DS
DENISE S.
Millbrook, NY
Ford Escape
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Repair
Felt transtek was honest and thorough. Solved a problem another mechanic could not. Very fair price.

MS
Matthew S.
Trout Creek, NY
Chevrolet Suburban
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Spoke with Matt. He said he does a lot of business with them. They are good and knowledgeable. He hopes they stay in business forever.
This review was collected via phone interview by Customer Research Inc.

KS
Keith S.
Hyde Park, NY
Ford F-150
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Spoke with Gloria. She said the staff provided excellent service, followed up well, did excellent work, and they offered a great warranty. They always go to this business for service.
This review was collected via phone interview by Customer Research Inc.

MK
Mathew K.
Hyde Park, NY
Ram Cargo Van
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Mathew said they answered his questions. They told him what was wrong with his vehicle and showed him the bad parts.
This review was collected via phone interview by Customer Research Inc.

LM
Linda M.
Poughkeepsie, NY
Chevrolet Impala
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Spoke to Lou. He said the business did a good job, he has used the service twice and is very happy.
This review was collected via phone interview by Customer Research Inc.

DN
Dennis N.
Fishkill, NY
Subaru Impreza Sedan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Dennis said the staff always do good work for him.
This review was collected via phone interview by Customer Research Inc.

PM
Peter M.
Pleasant Valley, NY
Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Peter said he was very satisfied with the whole experience. He was promised that his vehicle would be ready the day after he brought it in, and it was delivered on time. Everything with the service went smoothly, there were no hitches at all.
This review was collected via phone interview by Customer Research Inc.

AR
Abdula R.
New Paltz, NY
BMW 745Li
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Abdula said he's never been let down. They get it done on time and the price is as told. The quality of the work is good. It's excellent.
This review was collected via phone interview by Customer Research Inc.