Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

588 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


KP
Kevin P.
Poughquag, NY
Ford Pickup
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/22/2016 Category: Service
Kevin said the business left something on and when he came to pick up his vehicle, it would not start. The business did not help him get it started and he was not happy.
This review was collected via phone interview by Customer Research Inc.
Robert B. from Trans Tek Transmission & Auto Repair responded on 11/28/2016

We came out side and tried to jump start you but vehicle did  not start right away. You told the mechanic you didnt want him to help you and you had your own jump cables. Sorry you were not happy.

Robert Bruno
Owner/ Manager


RR
Robert R.
Hyde Park, NY
Mitsubishi Eclipse
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/09/2016 Category: Service
Robert said he rebuilds his own transmissions and he went to them so a shaft could be disassembled. He wanted them to keep the parts in order, so he could put them back together again in order. They took 45 minutes to an hour to do the job and they put the parts in a box. He told them he wanted them to put the parts back on and needed it done that day. The guy he spoke with was rude. The employee said they did not have guys waiting around to do the work, and that they could not do it that day, but maybe the next day. He needed the work done that day. today. He went somewhere else to get it reassembled. There he found out that the parts were not in order and it took a long time to reassemble it. He was not happy with them and would not recommend them.
This review was collected via phone interview by Customer Research Inc.

DM
Debra M.
Elizaville, NY
Chevrolet S10 Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/30/2015 Category: Service
Debra said she is not really happy with them. The employee they were speaking with was very rude and condescending. He was speaking loudly. It seemed he was having a bad day. The employee apologized to them towards the end and he told them he was having a bad day. The repair is being done elsewhere. She wouldn't recommend this business because she doesn't want someone else to get treated in the way they were. He was getting confrontational and he was being argumentative with her boyfriend.
This review was collected via phone interview by Customer Research Inc.

VM
Verna M.
Poughkeepsie, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Verna said she is satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

MC
Matthew C.
Poughkeepsie, NY
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Matthew said he got what he expected from the staff at this business.
This review was collected via phone interview by Customer Research Inc.

EY
Erik Y.
Poughkeepsie, NY
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Erik said that the facility provides good service.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Bangall, NY
Mercury
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Paul said the entire experience was a pleasure. Bob provided flawless service. He discussed several options and suggested the best procedure. This is the only business he uses for his vehicles.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Highland, NY
GMC Sonoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Spoke with Bonnie. She said they always go to this business.
This review was collected via phone interview by Customer Research Inc.

RC
Roberto C.
Poughkeepsie, NY
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Roberto said they did fast quality work.
This review was collected via phone interview by Customer Research Inc.

BR
BRIAN R.
Poughkeepsie, NY
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Service
I have been going and dealing with Bob and his staff for years now, they are always accommodating, quick to respond, professional, friendly and courteous.

AG
Alissa G.
Hyde Park, NY
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Alissa said they did a great job.
This review was collected via phone interview by Customer Research Inc.

LD
Larry D.
Poughkeepsie, NY
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Larry said the employees were very accommodating. They provided good service.
This review was collected via phone interview by Customer Research Inc.

DG
Denise G.
Hyde Park, NY
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Denise said they are a very good company and they are honest people.
This review was collected via phone interview by Customer Research Inc.

CK
Connor K.
Poughkeepsie, NY
Dodge Stratus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Connor said the service was good.
This review was collected via phone interview by Customer Research Inc.

MV
Mike V.
New Hampton, NY
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Mike said they were very good, well spoken and very helpful.
This review was collected via phone interview by Customer Research Inc.

LA
Lancelot A.
Poughkeepsie, NY
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Lancelot said the service was good but the price was expensive.
This review was collected via phone interview by Customer Research Inc.

BA
Bill A.
Pleasant Valley, NY
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Bill said Bobby is great, he does custom work and he had no problems at all.
This review was collected via phone interview by Customer Research Inc.

GZ
George Z.
New York City, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Professionalism and fine service
There were 5 of us who showed up unexpectedly in a car with a flat tire. Trans Tek's front office and mechanic ("John") accommodated us by changing the tire within 15 minutes and allowing us to keep to a lunch appointment at the nearby Culinary Institute Of America.
Trans Tek staff is to be commended for its professionalism, fine service and engaging approach towards its customers.

CM
Chris M.
Pleasant Valley, NY
Mercedes-Benz C280
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Chris said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KL
Kyra L.
Levittown, NY
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Kyra said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.