Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

472 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Lyons, IL
Nissan Frontier
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/31/2018
Reliable. Prompt. Over-priced.
Visit resulted in prompt, reliable service. Bill way over-priced , imho. My mechanic retired, recommended Advanced. Example: labor to install battery was, $54. Higher labor costs for other parts. That is simply wrong to charge that much. Not sure how to handle it, but you make good money from one customer, but lose 3-4 referrals as a result. The labor cost was said to be, "standardized." Don't buy that. I like Advanced, like the staff, trust the work, but I am afraid to take my truck in again for fear of getting taken. New owner from my original mechanic may be my choice, though I'd rather go to Advanced.

IY
Iyad Y.
Lyons, IL
Mazda Mazda6
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/14/2018 Category: Service
Lyad said he received terrible service. His vehicle was in an accident and he took it to be inspected. Someone who runs the facility looked at his vehicle briefly and told him it needed a front knee assembly. He asked them to inspect it fully and call him with the exact problem. About 10 minutes later he received a call saying the same thing
This review was collected via phone interview by Customer Research Inc.
Don Y. from Advanced Automotive Care Inc responded on 06/16/2018

This gentlemen is a liar that’s not st all what happened
he did bring it in and we did inspect it the vehicle was hit very hard it had bent spindle and knuckle assembly he paid for the front end to be inspected but it also was hit at a different time on the other side which he didn’t tell us we did the 65.00 inspection like he asked I don’t know what he wants no 10 min all made. Up story


DV
david v.
Lyons, IL
Chevrolet Malibu
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/01/2016
That's the breaks
Returning a car after a break job without bleeding them is just wrong and you didn't even tell me. When I got behind the wheel and tried the breaks the peddle was close to hitting the floor. If there were other issues why you couldn't bleed the breaks you could have at least told me. I have had good luck with this place in the past, that's why I came back but this time not so good.
Don Y. from Advanced Automotive Care Inc responded on 08/07/2016

What your not saying is in fact we could not bleed 
the brakes due to the fact that the opposite side caliper 
was rusted but we told you that u needed both calipers 
you refused also fact of the matter was you wanted to do
your brakes with out doing both sides another words making the car
unsafe saying car was a junk and you didn't want to 
put any money into it !! so tell the whole story after you finally purchased the other brake caliper we took the entire side  back apart to do that over again the way we wanted to repair it in the first place 


RG
Robert G.
Lyons, IL
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/17/2014 Category: Service
Robert said they were not able to resolve the issue and charged him 65 dollars. He would not recommend this business due to the reason mentioned.
This review was collected via phone interview by Customer Research Inc.
Don Y. from Advanced Automotive Care Inc responded on 09/23/2014

Robert took vehicle in unable to leave vehicle for an intermitant 
wiring short before we started working on car we told h of a 65.00
inspection fee which he agreed after an hour of inspection he 
was told all was working all lamps he told us he had worled on wiring for this problem BEFore and to check all his work we did 
it seemed all hoid so I don't know what he is talking about 


JR
JORGE R.
Brookfield, IL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019
Don and crew get the job done !!!
Don’s team is top notch !
Pricing is very fair and they are thorough in their diagnosis and recommendations - they never steer you wrong. I’ve taken my vehicles to Don for years and will continue to do so.

KR
KEN R.
Elmhurst, IL
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
Great Service.
Owner provides an honest assessment of required maintenance.

IR
IRENE R.
Aurora, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
You did it again!
Thank you Automotive Care! You always seem to amaze me. Your professionalism and knowledge is the greatest. Thank you for being there for me and my car.

CH
CHRISTPHOR H.
Brookfield, IL
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019
Good service
Went in and the owner we real cool and spoke umfront what I may or may not be. Very informative.

DG
DON G.
Brookfield, IL
Honda CR-Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019
Great service reasonable prices
I had an oil/trans/coolant fluid change out. I dropped the car off at 8am, and after having to order the proper fluids for my car, they had me done and out by 9:45! Don and his guys are the best!!

JB
Jeff B.
Illinois
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Jeff said the business is a good place.
This review was collected via phone interview by Customer Research Inc.

IB
IVAN B.
Glen Ellyn, IL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
This place is so awesome fast and reliable and low price I recommend it to everybody
I had my 2005 Dodge ram fixed at their location awesome job fast and reliable and cheap I recommend these guys to everybody they're friendly.. And they also sell cars I bought a 2009 Dodge Charger awesome car loving every bit of it come by and check their cars You much just fall in love with one of them like I did god bless guys keep up the good work

JH
JIM H.
Brookfield, IL
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019
Repair of Jeep
The shop solved a problem that the factory service failed to correct because they wouldn't take the required time to correct it.

JF
Jackie F.
Brookfield, IL
Honda HR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019 Category: Service
Jackie said the staff did good work and they are honest .
This review was collected via phone interview by Customer Research Inc.

TJ
THOMAS J.
Riverside, IL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Best place to take your vehicle
Great business with great work. Always on time, done right, and at a great price. After going here I wouldn't take my cars anywhere else. Workers are always friendly and Professional.

LC
LEE C.
Darien, IL
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019
Long time customer
Don and his staff are the best in the business

MB
MIKE B.
Chicago, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
Friendly people
Fast service, knowledgeable mechanics, thorough explanation of work done, and fair pricesj

TR
TOM R.
Brookfield, IL
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Honest quick fix
My wife's BMW X5 had a window issue. The guys did a quick temporary fix so that the window would be closed until we can take it in for the actual fix

MG
MARILYN G.
Brookfield, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019
Don Is very pleasant. Tells you what’s wrong and prices of parts. Goes out of his way to fix it in one day.
Have been going to Dons shop for 15 years or more. He has always been great at fixing the problems. Tells you what the parts cost what it will cost you and usually gets it done in the same day. Very friendly and others there are too. I would definitely recommend you take your car there.

EC
EMMALYN C.
Brookfield, IL
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Excellent service
Very informative about the work needed, and they were able to get it done the same day. The staff there are great. We will definitely be coming here for future work.

KM
KATHY M.
La Grange Park, IL
Mitsubishi Diamante
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Oil change
I have been going here for many years. I have great confidence in all the services that are preformed on my car. Mechanics are personal, friendly and above all competent. Always concerned with your safety.

Displaying Review 1 - 20 of 472 in total