Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

252 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


HS
Harvey S.
Myrtle Point, OR
Ford Super Duty F-550 DRW
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/22/2018 Category: Service
Harvey said the bill was higher than the quote they gave him.
This review was collected via phone interview by Customer Research Inc.
GARY H. from Huddle Automotive responded on 03/22/2018

Harvey sorry you were not happy, unfortunately a quote is just that, a estimate. On a engine replacement there are unforeseeableĀ parts that were required to be replaced, repaired. Hopefully you'll understand. It's saves you money in the long haul. Huddle Automotive does its very best to repair correctly and to take pride in the work that is done.


AL
Anita L.
Eureka, CA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2016
Clear explanations
Describe problems in an understandable way.

TH
Tim H.
Oregon
Dodge Pickup
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/18/2016 Category: Service
Tim said he was highly disappointed with the service from the business. He was told they could diagnose his vehicle in an hour and it would only cost $75. They charged him $164 for two hours of service at $75 per hour and $14 for hazardous material and supplies. In the past, he used to highly recommend the business but due to his last experience, he will no longer recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

FE
Frank E.
Cottage Grove, OR
Chevrolet Pickup
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/22/2016 Category: Service
Frank said the business did a good job on the service but they were expensive. Their prices were 50 percent higher than other businesses.
This review was collected via phone interview by Customer Research Inc.

PC
Philip C.
Cottage Grove, OR
Ford Pickup
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/09/2014 Category: Service
Phillip said he waited two days for a diagnostic at this business. This was his work vehicle and he did not appreciate the wait. They told him they would look at the vehicle the same day or next day, but they did not. After they did the diagnostic, they got the computer reading and did not understand it, so he drove away from the business. He would not recommend them due to this experience.
This review was collected via phone interview by Customer Research Inc.
GARY H. from Huddle Automotive responded on 05/12/2014

thanks for answering my phone call and I hope that you got a better understanding of the diagnosis that was done and the results. I am sorry that it took longer than you were told but due unforseen circumstances that arose it did. For that we apologize and hope that you will give us another chance in the future.


PC
Phil C.
Springfield, OR
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Phil said he has been going to this business for 20 years and they have always done the job right.
This review was collected via phone interview by Customer Research Inc.

BR
Brandon R.
Eugene, OR
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Brandon said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

DB
Debbie B.
Oakland, OR
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Debbie said there were no problems, making an appointment was easy and the service was timely.
This review was collected via phone interview by Customer Research Inc.

RA
Rhonda A.
Cottage Grove, OR
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Rhonda said she had a good experience. The staff took care of her, and got her in and out.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Cottage Grove, OR
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Bob said that the staff at the facility do a good job.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Cottage Grove, OR
Ford Cab
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Mike said the staff did a great job and it was fantastic. He was very pleased.
This review was collected via phone interview by Customer Research Inc.

DD
Dennis D.
Beaver, UT
GMC Sierra 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Dennis said another facility suggested this business, and stated they were really good, which they were. .
This review was collected via phone interview by Customer Research Inc.

BS
Bruce S.
Cottage Grove, OR
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Bruce said the employees knew what they were doing and did quality work. There was a friendly atmosphere. Gary was great.
This review was collected via phone interview by Customer Research Inc.

LH
Lisa H.
Creswell, OR
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Lisa said the staff did everything they wanted them to do and they were reasonable.
This review was collected via phone interview by Customer Research Inc.

BP
Bob P.
Cottage Grove, OR
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Bob said they are excellent. They do an excellent job.
This review was collected via phone interview by Customer Research Inc.

CB
Clara B.
Cottage Grove, OR
Chrysler LHS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Clara said the business has always treated her vehicle right.
This review was collected via phone interview by Customer Research Inc.

CG
Curt G.
Oregon
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Curt said the business fixed everything and got it done right.
This review was collected via phone interview by Customer Research Inc.

RW
Ronald W.
Cottage Grove, OR
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
My impression
I've been taking my vehicles to Huddle Automotive for a couple of years. They have fantastic service, do a great job and the employees are knowledgeable. I recommend Huddle Automotive for you automotive needs.

TM
Troy M.
Cottage Grove, OR
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Troy said he was happy with the service. This business did a good job with his vehicle.
This review was collected via phone interview by Customer Research Inc.

RG
Raye G.
Creswell, OR
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Raye said the business checked out a problem he had, gave him a good quote and everything is running better than it ever has.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 252 in total