Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

266 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


HS
Harvey S.
Myrtle Point, OR
Ford Super Duty F-550 DRW
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/22/2018 Category: Service
Harvey said the bill was higher than the quote they gave him.
This review was collected via phone interview by Customer Research Inc.
GARY H. from Huddle Automotive responded on 03/22/2018

Harvey sorry you were not happy, unfortunately a quote is just that, a estimate. On a engine replacement there are unforeseeableĀ parts that were required to be replaced, repaired. Hopefully you'll understand. It's saves you money in the long haul. Huddle Automotive does its very best to repair correctly and to take pride in the work that is done.


AL
Anita L.
Eureka, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2016
Clear explanations
Describe problems in an understandable way.

TH
Tim H.
Oregon
Dodge Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/18/2016 Category: Service
Tim said he was highly disappointed with the service from the business. He was told they could diagnose his vehicle in an hour and it would only cost $75. They charged him $164 for two hours of service at $75 per hour and $14 for hazardous material and supplies. In the past, he used to highly recommend the business but due to his last experience, he will no longer recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

FE
Frank E.
Cottage Grove, OR
Chevrolet Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/22/2016 Category: Service
Frank said the business did a good job on the service but they were expensive. Their prices were 50 percent higher than other businesses.
This review was collected via phone interview by Customer Research Inc.

PC
Philip C.
Cottage Grove, OR
Ford Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/09/2014 Category: Service
Phillip said he waited two days for a diagnostic at this business. This was his work vehicle and he did not appreciate the wait. They told him they would look at the vehicle the same day or next day, but they did not. After they did the diagnostic, they got the computer reading and did not understand it, so he drove away from the business. He would not recommend them due to this experience.
This review was collected via phone interview by Customer Research Inc.
GARY H. from Huddle Automotive responded on 05/12/2014

thanks for answering my phone call and I hope that you got a better understanding of the diagnosis that was done and the results. I am sorry that it took longer than you were told but due unforseen circumstances that arose it did. For that we apologize and hope that you will give us another chance in the future.


JH
Joel H.
Vancouver, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Joel said the staff do a good job. It is excellent work.
This review was collected via phone interview by Customer Research Inc.

SR
Shon R.
Oregon
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Shon said the staff was very courteous, got the work done on time, and did a good job.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Cottage Grove, OR
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Mike said they were able to complete the service on time.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Creswell, OR
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018
Overall good work
Work took longer than expected. Willing to show you on the vehicle work that was done and where it is needed. Good estimates.

TB
Todd B.
Cottage Grove, OR
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Todd said the mechanics were quick and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

KP
Kenneth P.
Lorane, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Kenneth said he liked this facility.
This review was collected via phone interview by Customer Research Inc.

LH
Leslie H.
Oregon
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Leslie said he appreciates Gary and the staff. They communicated well, and he likes the way he was treated.
This review was collected via phone interview by Customer Research Inc.

DO
Daniel O.
Creswell, OR
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Daniel said the staff at this business did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

DH
Duane H.
Cottage Grove, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Duane said that the business diagnosed an issue with his vehicle that no one else could find.
This review was collected via phone interview by Customer Research Inc.

ZR
Zane R.
Creswell, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Zane said the business treated him well.
This review was collected via phone interview by Customer Research Inc.

JO
Julie O.
Cottage Grove, OR
Mercury Cougar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Julie said she was satisfied with the service she was given.
This review was collected via phone interview by Customer Research Inc.

WD
Wendall D.
Bend, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Excellent customer service and friendly staff.
Huddle automotive came highly recommended to me and after my satisfactory experience I would definitely recommend Gary Huddle and his crew to anyone who wants an honest job done right the first time.

CC
Colby C.
Oregon
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Colby said the staff were fast and honest. It was cheap.
This review was collected via phone interview by Customer Research Inc.

DH
Donna H.
Yoncalla, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Donna said the staff were nice, polite, and told her when her vehicle would be done. They also let her know what the problem was.
This review was collected via phone interview by Customer Research Inc.

PC
Phil C.
Springfield, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Phil said he has been going to this business for 20 years and they have always done the job right.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 266 in total