Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

273 Reviews

98% Would Recommend
Latest Review about 2 months ago

Reviews


HS
Harvey S.
Myrtle Point, OR
Ford Super Duty F-550 DRW
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/22/2018 Category: Service
Harvey said the bill was higher than the quote they gave him.
This review was collected via phone interview by Customer Research Inc.
GARY H. from Huddle Automotive responded on 03/22/2018

Harvey sorry you were not happy, unfortunately a quote is just that, a estimate. On a engine replacement there are unforeseeableĀ parts that were required to be replaced, repaired. Hopefully you'll understand. It's saves you money in the long haul. Huddle Automotive does its very best to repair correctly and to take pride in the work that is done.


AL
Anita L.
Eureka, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2016
Clear explanations
Describe problems in an understandable way.

TH
Tim H.
Oregon
Dodge Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/18/2016 Category: Service
Tim said he was highly disappointed with the service from the business. He was told they could diagnose his vehicle in an hour and it would only cost $75. They charged him $164 for two hours of service at $75 per hour and $14 for hazardous material and supplies. In the past, he used to highly recommend the business but due to his last experience, he will no longer recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

FE
Frank E.
Cottage Grove, OR
Chevrolet Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/22/2016 Category: Service
Frank said the business did a good job on the service but they were expensive. Their prices were 50 percent higher than other businesses.
This review was collected via phone interview by Customer Research Inc.

PC
Philip C.
Cottage Grove, OR
Ford Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/09/2014 Category: Service
Phillip said he waited two days for a diagnostic at this business. This was his work vehicle and he did not appreciate the wait. They told him they would look at the vehicle the same day or next day, but they did not. After they did the diagnostic, they got the computer reading and did not understand it, so he drove away from the business. He would not recommend them due to this experience.
This review was collected via phone interview by Customer Research Inc.
GARY H. from Huddle Automotive responded on 05/12/2014

thanks for answering my phone call and I hope that you got a better understanding of the diagnosis that was done and the results. I am sorry that it took longer than you were told but due unforseen circumstances that arose it did. For that we apologize and hope that you will give us another chance in the future.


MM
Mike M.
Eugene, OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Mike said they did a great job, got him in right away, and he was very happy.
This review was collected via phone interview by Customer Research Inc.

SD
Softailgal D.
Pearcy, AR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Smooth Sailing...
I visit family here during the summer & my old Class C rv was getting pretty bumpy, especially on some of those Oklahoma & Kansas toll roads! Oregon West RV referred me. Had new shocks & front end parts installed. Wow. What a difference! Polite, great service and reasonable prices. Doesn't get any better!

RH
RICHARD H.
Oakridge, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Happy 2003 Dodge diesel owner
My Dodge diesel was running rough, so I called Gary , and he promptly went to work. Found out my #5 injector had gone south. He ordered the parts, checked out the rest, and 5 hours I was headed home. Gary always seems to have time to help me , as I live 60 miles away. Always prompt, fast and vary fair prices.... Thanks again, Gary !!

DR
David R.
Cottage Grove, OR
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
David said he will return to the facility. Gary and the staff needed to do additional work.
This review was collected via phone interview by Customer Research Inc.

SS
Seth S.
Creswell, OR
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Seth said this business was great. He knows the quality of work they do.
This review was collected via phone interview by Customer Research Inc.

JU
Jamie U.
Cottage Grove, OR
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Jamie said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

RF
Ryan F.
Cottage Grove, OR
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Spoke with Ryan's wife. She said she likes the communication and honesty and it was an overall great experience.
This review was collected via phone interview by Customer Research Inc.

JH
Joel H.
Vancouver, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Joel said the staff do a good job. It is excellent work.
This review was collected via phone interview by Customer Research Inc.

SR
Shon R.
Oregon
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Shon said the staff was very courteous, got the work done on time, and did a good job.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Cottage Grove, OR
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Mike said they were able to complete the service on time.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Creswell, OR
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018
Overall good work
Work took longer than expected. Willing to show you on the vehicle work that was done and where it is needed. Good estimates.

TB
Todd B.
Cottage Grove, OR
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Todd said the mechanics were quick and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

KP
Kenneth P.
Lorane, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Kenneth said he liked this facility.
This review was collected via phone interview by Customer Research Inc.

LH
Leslie H.
Oregon
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Leslie said he appreciates Gary and the staff. They communicated well, and he likes the way he was treated.
This review was collected via phone interview by Customer Research Inc.

DO
Daniel O.
Creswell, OR
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Daniel said the staff at this business did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 273 in total