Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

288 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


HS
Harvey S.
Myrtle Point, OR
Ford Super Duty F-550 DRW
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/22/2018 Category: Service
Harvey said the bill was higher than the quote they gave him.
This review was collected via phone interview by Customer Research Inc.
GARY H. from Huddle Automotive responded on 03/22/2018

Harvey sorry you were not happy, unfortunately a quote is just that, a estimate. On a engine replacement there are unforeseeable parts that were required to be replaced, repaired. Hopefully you'll understand. It's saves you money in the long haul. Huddle Automotive does its very best to repair correctly and to take pride in the work that is done.


AL
Anita L.
Eureka, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2016
Clear explanations
Describe problems in an understandable way.

TH
Tim H.
Oregon
Dodge Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/18/2016 Category: Service
Tim said he was highly disappointed with the service from the business. He was told they could diagnose his vehicle in an hour and it would only cost $75. They charged him $164 for two hours of service at $75 per hour and $14 for hazardous material and supplies. In the past, he used to highly recommend the business but due to his last experience, he will no longer recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

FE
Frank E.
Cottage Grove, OR
Chevrolet Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/22/2016 Category: Service
Frank said the business did a good job on the service but they were expensive. Their prices were 50 percent higher than other businesses.
This review was collected via phone interview by Customer Research Inc.

PC
Philip C.
Cottage Grove, OR
Ford Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/09/2014 Category: Service
Phillip said he waited two days for a diagnostic at this business. This was his work vehicle and he did not appreciate the wait. They told him they would look at the vehicle the same day or next day, but they did not. After they did the diagnostic, they got the computer reading and did not understand it, so he drove away from the business. He would not recommend them due to this experience.
This review was collected via phone interview by Customer Research Inc.
GARY H. from Huddle Automotive responded on 05/12/2014

thanks for answering my phone call and I hope that you got a better understanding of the diagnosis that was done and the results. I am sorry that it took longer than you were told but due unforseen circumstances that arose it did. For that we apologize and hope that you will give us another chance in the future.


DM
Daniel M.
Oregon
Chevrolet Sportvan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Daniel said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Cottage Grove, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Very knowledgeable very affordable
They always do a great job stand behind their work very pleased

MP
Michael P.
Cottage Grove, OR
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Very fast service and friendly people.
I have always enjoyed my business experiences with Huddle Automotive. They are very professional and friendly. I have only had oil changes and rotations with them, but they always get to my vehicle quickly and get it done in a timely manner. Thank You!

LH
Leslie H.
Oregon
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Leslie said the service was great.
This review was collected via phone interview by Customer Research Inc.

FR
Fred R.
Oregon
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Fred said they always do what he asks and are on top of it.
This review was collected via phone interview by Customer Research Inc.

RF
Randy F.
Oregon
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Randy said that did what they he asked them to do and followed up with out trying to upsell.
This review was collected via phone interview by Customer Research Inc.

AL
Anita L.
Eureka, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
friendly, helpful
Started work on truck as soon as shop opened. Finished work early.

Verified Customer
Cottage Grove, OR
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Great place
We have had Gary service our vehicles for years and he’s always been professional capable friendly and very well priced. His work is always excellent and done right the first time

SS
Seth S.
Creswell, OR
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Seth said he trusts them. He tells Gary to keep doing a good job.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Cottage Grove, OR
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Mike said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Oregon
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke with Janet. She said Matt has great integrity and is an all around great guy.
This review was collected via phone interview by Customer Research Inc.

JA
Jim A.
Oregon
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Jim said things needed to be done to his vehicle. He wanted more done. This business decided less needed to be done, as far as price. They made his vehicle run better and everything was good.
This review was collected via phone interview by Customer Research Inc.

TH
TREVOR H.
Eugene, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
You guys were great! I was running late an no one batted an eye!
You guys were great! I was running late an when I arrived, nobody cared. Truck got right in, serviced, an back out. Thank you!!

KP
Ken P.
Cottage Grove, OR
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Ken said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

VH
Vince H.
Oregon
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Vince said they are happy with everything the business has done.
This review was collected via phone interview by Customer Research Inc.

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