Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

588 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


Verified Customer
GMC Yukon XL
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/04/2018
i miss jim haley
new owner does not operate garage the way jim haley did. haley was all about satisfied customers and went above and beyond. new owner acts like they can take it or leave it as far as customers go. they put on my last invoice something needed replaced (written in acronyms a non mechanic like myself wouldn't understand) so i called to get a translation of the acronym. i then asked why didn't they call me at the time to get permission to fix it right then while it was already in the shop - the answer was "they are too busy to do that" -- well, i am too busy to put my vehicle in the shop every week. i am looking for a new mechanic

SL
Steven L.
New York
Nissan Versa Note
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/15/2016 Category: Service
Steven said he has had bad experiences with the business. He still goes for oil changes due to the business being close to him.
This review was collected via phone interview by Customer Research Inc.

TK
TIM K.
Salamanca, NY
Toyota Tacoma
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/10/2015
Inspection
Waited 55 mins past appt time, for inspection. Technician appeared frustrated, seemed to look for a reason to fail inspect...

CF
COLEEN F.
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
Great service and friendly staff.
The staff are always polite and very helpful, they don't mind taking time to explain thing about your vehicle. The work is done well and in a timely manner. They will check out something if you are having a problem with the car.

TE
TERESA E.
Salamanca, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Pleasant Staff
I get great friendly and speedy service every time I go. They are Honest and reliable. They treat my Chevy like I treat my Baby. It is my baby lol.

Verified Customer
Great Valley, NY
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019
Urban Auto Center
Service is always great!

BR
Bob R.
New York
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Bob said he took his vehicle to this business for them to repair one little thing and they found more problems, which he knew he had and they fixed them all in a short period of time and in a quick manner.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Little Valley, NY
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Brian said that he has always done business with the place, he has always trusted them and Ed and always has his work done there.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
New York
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Tom said they were great
This review was collected via phone interview by Customer Research Inc.

SJ
Shane J.
New York
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Shane said that he likes the guys at the place, they're all good guys. He says they're doing a good job and to keep it up.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ford Freestar Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2019
Ease of making aopointments
Love the printouts telling about all that was done.

SW
SUE W.
Salamanca, NY
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Winter tires to Summer tires
Excellent service as always

RF
Reta F.
Salamanca, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Reta said the staff are very good. They take her right in and take care of her issues right away.
This review was collected via phone interview by Customer Research Inc.

EP
Evelyn P.
Great Valley, NY
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Evelyn said the staff always get her in quickly when she calls, and they do a good job with the service. She noted she has used them several times and has never had a problem with her vehicle.
This review was collected via phone interview by Customer Research Inc.

MF
Matt F.
Allegany, NY
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Matt said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

TP
TOM P.
Salamanca, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
good service and on time appointments
the service is always good and they explane what needs to be done to fix any problem and schedule a good time to come back and repair it

MO
MARY KAY O.
Little Valley, NY
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
OLF
left it the night before, went to work the following morning, then after work went to pick up after oil change, all done....

RJ
RENEE J.
Salamanca, NY
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Renee J
Called first thing in the morning regarding a tire issue (valve stem) Jaimee was very prompt on getting me in that day. Was able to drop it off and pick it up later in the day! Very pleased to get it fixed on the same day

PS
PAUL S.
Salamanca, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Corolla
Happy w the service, very timely w excellent communication

JO
Jason O.
Salamanca, NY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Jason said the place is good, he likes it and they got his vehicle done quickly. They let him pick it up when it was good for him and it was perfect.
This review was collected via phone interview by Customer Research Inc.