Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

441 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


DR
Dennis R.
Bellflower, CA
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Dennis said the employees are really professional. They do great work, and they are really easy to talk to. He stated they make him feel comfortable, and assure him the service they are providing is quality. The owner and his son Jake are both really nice people. They have been in business since 1950.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Long Beach, CA
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
John said the staff did what they promised, and he is very happy with the results.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Long Beach, CA
Ford Excursion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Mike said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SW
Shannon W.
Long Beach, CA
Isuzu Rodeo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Shannon said every time she's gone in, the staff have been pretty fair and honest. They let her know what needs to be done first on her vehicle and they're pretty good to her.
This review was collected via phone interview by Customer Research Inc.
Tim G. from Stu's AE Transmission responded on 06/13/2018

Hi Shannon,  thank you for your patronage to our team.  It is always a pleasure to serve you.  We will continue to work hard to keep our prices down as our honest reputation continues to grow.

Thank you for the 5 STAR REVIEW,
Tim, Jake and Crew


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DIANE T.
Long Beach, CA
Chevrolet
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
MY TRUCK'S HEART (OKAY TRANSMISSION) BELONGS TO STU'S)
My truck is 46 years old and while Stu's provides all her care since they expanded to full service;, the transmission has been serviced by Stu's, from the start and is still the one she had when she was new. That is how good they are!. I feel safe leaving her in their hands because I know they are very skilled, reliable and honest. What more can any truck want?
Tim G. from Stu's AE Transmission responded on 06/08/2018

Thanks Diane for this review, it's great - just like you!  You've been comming to us for years and it is always a pleasure to serve you...

Thanks again,
Tim, Jake & Crew


DC
DAVID C.
Long Beach, CA
Honda Accord Cpe
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05/30/2018
Honesty, Integrity and Quality work!
Stu’s remains the premier auto repair shop! With email reminders on scheduled maintenance it makes it easy to stay current on routine upkeep on our vehicles. The staff is always courteous and helpful in dealing with their Clients! I recommend Stu’s to family, friends and neighbors that need quality work on their vehicles!

ME
Michael E.
Long Beach, CA
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Michael said the business provided good service. He also said the prices can be a little high at times.
This review was collected via phone interview by Customer Research Inc.
Tim G. from Stu's AE Transmission responded on 06/04/2018

Hello Michael!

Thanks for the FIVE STAR REVIEW... We admit that we can be a 'little expensive'.  There is an old saying "If it is cheap", "it is probaly not good".  
Thank you for trusting us to do it right!

Thanks,
Tim. Jake & Crew


CP
Christian P.
Pomona, CA
Chrysler 300M
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Christian said the staff at this business was honest with him about the services needed for his vehicle.
This review was collected via phone interview by Customer Research Inc.
Tim G. from Stu's AE Transmission responded on 06/04/2018

Hello Christian,

Thank you for the review.  Honesty is a trademark for Stu's, we look forward to seeing customers like you!

Thanks,
Tim. Jake & Crew


V
Valued Customer
Compton, CA
Chevrolet Silverado SS
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05/24/2018
TRUST WORTHY
Very trust worthy very freindly no complain here!!!!!

FM
Francesea M.
Long Beach, CA
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Francesca said the service was completed quickly and at an affordable price.
This review was collected via phone interview by Customer Research Inc.
Tim G. from Stu's AE Transmission responded on 05/22/2018

Hi Francesca,
Thanks for taking the time to submit the 5 STAR review.  You are a pleasure to serve.

Until next time,
Tim, Jake & Crew


SB
Shantel B.
Long Beach, CA
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Shantel said they repaired her vehicle right, with no problem.
This review was collected via phone interview by Customer Research Inc.
Tim G. from Stu's AE Transmission responded on 05/22/2018

Hi Shantel,
You are a wonderful person and a great customer.  Thanks for taking the time to post this review.

Tim, Jake, & Crew


TS
Teresa S.
Inglewood, CA
Kia Rio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Teresa said the staff was polite and helped her out in an emergency, even though they were so busy.
This review was collected via phone interview by Customer Research Inc.
Tim G. from Stu's AE Transmission responded on 05/22/2018

Hello Teresa,
When one of our customers has an emergency we always try to help them (and you) out.  You took the time to post a 5 STAR review - we appreciate that too.

Thanks,
Tim, Jake & Crew


MR
Miguel R.
Long Beach, CA
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Miguel said the service was no-hassle and the staff were professional. He said the staff were trustworthy.
This review was collected via phone interview by Customer Research Inc.

SG
SEAN G.
Long Beach, CA
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
Good people doing good work
The guys at Stu’s are always upfront with me about what needs to be done. No surprises, just an honest job at a fair price. I really appreciate them for it.
Tim G. from Stu's AE Transmission responded on 04/24/2018

Sean, thanks for the review! Your always a pleasure to serve...

Tim, Jake, and Crew
See you next time.


RZ
Roberto Z.
Long Beach, CA
Dodge Durango
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04/18/2018 Category: Service
Spoke with Roberto's wife. She said they are very experienced and do great work.
This review was collected via phone interview by Customer Research Inc.

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RAQUEL D.
Norwalk, CA
HUMMER H3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
The BEST!!!
Great professional customer service!!!!!

MS
MARTIN S.
Long Beach, CA
Ford Explorer
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04/13/2018
Honest
I appreciate Tim looking you square and not lie to you about what your car needs and what could be put off for now. I will take my vehicle back to Stu's for my vehicle needs.

JB
John B.
Long Beach, CA
Toyota Corona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Spoke with Ellen. She said she's been doing business with them for years and she's always received great service.
This review was collected via phone interview by Customer Research Inc.

PH
PETER H.
Long Beach, CA
GMC
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04/09/2018
Great guys!
I needed some bushings installed in my TH350, and the rest I built myself. These guys didn't give me a hard time about tackling the rest of it on my own like I've run into at some other businesses. In fact, they were very informative and helpful, answering several of my questions. Super fast as well, got it done in a couple of hours. Honest, fair, fast, quality.

GH
GLENN H.
Cypress, CA
Dodge Grand Caravan
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04/06/2018
Fixed my minivan when other shop could not
Took my minivan in for a routine transmission service, and also had a check engine light for misfire at idle. A previous shop I went to, worked on it and did not fix the problem--and said it was a burned valve (expensive!). Or a bad fuel injector. Or it was maybe this, or maybe that. Was not confident in their ability. So I thought I'd give Stu's a chance.

Stu's found the problem right away (air leak in plenum gasket) and fixed it fast, for a very reasonable amount. I am very happy.

I've had several trans rebuilds with Stu's over the years with various cars we've owned.....I recommend them to everyone. They can do regular repairs besides transmissions.

Displaying Review 1 - 20 of 441 in total