Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

658 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 19 days ago

Reviews


YD
Youssef D.
Virginia
BMW 328i
Verified Customer
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10/01/2014 Category: Service
Youssef said this business changed his brakes, oil, and transmission. He said they are very good.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
10/01/2014 Category: Service
Youssef said his vehicle broke down on the road. He called this business 5 or 6 times about towing it. He had to call someone else to tow his vehicle. The service was good.
This review was collected via phone interview by Customer Research Inc.
George A. from Valvoline Express Care responded on 10/09/2014

Thank you Joseph for taking our call. I'm glad we had our conversation to clear out the confusion that you had with our third-party rating company.


VA
Vitay A.
Chantilly, VA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Vitay said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mc Lean, VA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Great staff & quick service!
I've serviced several cars with them over the past years and never had any issues! Thanks valvoline express care!!

Verified Customer
Falls Church, VA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
Fast and friendly service!
As always, was in and out with an oil change quickly, even without an appointment. They even helped me load groceries into my car when I picked it up!

NK
NACY K.
Mc Lean, VA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
refdsrt
Great service in reasonable price

SI
Satish I.
Fairfax, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Satish said the people at the business are nice.
This review was collected via phone interview by Customer Research Inc.

FT
Firdavs T.
Centreville, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Firdavs said he liked the service, it was very quick and the price was good.
This review was collected via phone interview by Customer Research Inc.

CO
CATHERINE O.
Washington, DC
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
The Best
I was told about Balvoline over 2years who by a friend and I come all the way from DC. Never had a bad experience with them. The staff us awesome always nice polite and courteous. They always explain what service is performed. I would recommend them to anyone.

RG
Ron G.
Washington, DC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Ron said they take care of diagnosing the problem and fixing it quickly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Falls Church, VA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Awesome
These guys are the best. Always friendly, honest, fair and efficient.

TR
trish r.
Falls Church, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Consistently excellent and timely service
A great place to do business. Luis is a trustworthy and hard-working professional. Wouldn't go anywhere else.

JD
John D.
Falls Church, VA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
John said that the place is always the best.
This review was collected via phone interview by Customer Research Inc.

EL
ELIZABETH L.
Falls Church, VA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Oil change
My recent oil change went as usual, which is great. Staff is friendly and efficient. They ask about recent issues and if I’m keeping an eye out for future problems. Service took less time than expected. I always recommend them.

RT
Richard T.
Falls Church, VA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Richard said the service was perfect and he had no problems.
This review was collected via phone interview by Customer Research Inc.

CA
carlos a.
Annandale, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Excellent service
I love to take my car to be service at this particular location, friendly technician, very knowledgeable, good advisor... absolutely will recommend to any one

DT
Dawit T.
Falls Church, VA
Honda Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Dawit said that the place was good at everything and he liked the service that he received.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Arlington, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Great Service!
I had a very busy morning filled with appointments and I decided to squeeze in a routine oil change (long overdue and without an appointment). Valvoline Express was my third attempt at getting this service done. The oither two attempts were either too expensive or too busy. I was ready to give up but VE accommodated my rush request very efficiently and professionally. They changed the oil and the brake fluid, and on my way in about 30 minutes. I would definitely go back. The experience was hassle-free and reasonably priced.

AW
Ariel W.
Falls Church, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Ariel said the staff is timely.
This review was collected via phone interview by Customer Research Inc.

OM
Olivia M.
Falls Church, VA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Olivia said the service was done well. The work was done speedily.
This review was collected via phone interview by Customer Research Inc.

GT
GRACE t.
Mc Lean, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Car service
Fast , efficient and great to work with