Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

622 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 9 days ago

Reviews


YD
Youssef D.
Virginia
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2014 Category: Service
Youssef said this business changed his brakes, oil, and transmission. He said they are very good.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
10/01/2014 Category: Service
Youssef said his vehicle broke down on the road. He called this business 5 or 6 times about towing it. He had to call someone else to tow his vehicle. The service was good.
This review was collected via phone interview by Customer Research Inc.
George A. from Valvoline Express Care responded on 10/09/2014

Thank you Joseph for taking our call. I'm glad we had our conversation to clear out the confusion that you had with our third-party rating company.


MH
Mike H.
Washington, DC
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Mike said the employees provided good service. They completed the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

VM
Vuivil M.
Falls Church, VA
INFINITI I35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Vuivil said they give him the best service possible. He trusts them..
This review was collected via phone interview by Customer Research Inc.

CA
carlos a.
Annandale, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Great people, great service
For first time experience I can definitely endorse this place for any service in your car, I had a very warm welcoming and the gentleman at the desk was very helpful, definitely this is too of the line service.. no doubt

SS
Sara S.
Falls Church, VA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Sara said the staff worked really fast, but she stated she felt like the work was overpriced.
This review was collected via phone interview by Customer Research Inc.

FM
Farouk M.
Falls Church, VA
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
Farouk said every thing was good at this business.
This review was collected via phone interview by Customer Research Inc.

JW
Jackie W.
Sterling, VA
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Jackie said the staff were good, she trusts them, and they provided all around good service.
This review was collected via phone interview by Customer Research Inc.

MS
Mathew S.
Falls Church, VA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Mathew said he really likes this place. He deals with Luis and he is amazing.
This review was collected via phone interview by Customer Research Inc.

PM
Payman M.
Falls Church, VA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Payman said the staff took care of his issue in a timely manner and they honored the warranty.
This review was collected via phone interview by Customer Research Inc.

TR
trish r.
Falls Church, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Great people. Great service.
One of the best businesses in Falls Church. Staff is professional, kind and consistent. Strongly recommend.

TE
Tatiana E.
Falls Church, VA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Tatiana said, this business was fast, quick and helpful.
This review was collected via phone interview by Customer Research Inc.

AP
Alex P.
Falls Church, VA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Alex said he likes this business better than others, like Jiffy Lube. He likes that he can stay in his vehicle, as it's being serviced.
This review was collected via phone interview by Customer Research Inc.

AG
Anthony G.
Falls Church, VA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Anthony said the service is quick, and they don't push things he doesn't need.
This review was collected via phone interview by Customer Research Inc.

JS
Joleen S.
Manassas, VA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Joleen said that the place is quick and the customer service is good.
This review was collected via phone interview by Customer Research Inc.

SK
Stan K.
Takoma Park, MD
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Stan said they were quick and they did a good job.
This review was collected via phone interview by Customer Research Inc.

SA
saad a.
Falls Church, VA
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2018
Excellent customer service
They did great job, because of the smart mechanic they have

RB
Radha B.
Mc Lean, VA
Toyota Camry
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/24/2018 Category: Service
Radha said business was good but his air conditioner was not properly fixed the first time he took his vehicle in.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Mc Lean, VA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Robert said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

BL
Brittany L.
Washington, DC
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Brittany said the staff is super helpful and accommodating and nice.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Falls Church, VA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Joe said they did a great job.
This review was collected via phone interview by Customer Research Inc.