Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

653 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 1 day ago

Reviews


FT
Firdavs T.
Centreville, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Firdavs said he liked the service, it was very quick and the price was good.
This review was collected via phone interview by Customer Research Inc.

CO
CATHERINE O.
Washington, DC
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
The Best
I was told about Balvoline over 2years who by a friend and I come all the way from DC. Never had a bad experience with them. The staff us awesome always nice polite and courteous. They always explain what service is performed. I would recommend them to anyone.

RG
Ron G.
Washington, DC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Ron said they take care of diagnosing the problem and fixing it quickly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Falls Church, VA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Awesome
These guys are the best. Always friendly, honest, fair and efficient.

TR
trish r.
Falls Church, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Consistently excellent and timely service
A great place to do business. Luis is a trustworthy and hard-working professional. Wouldn't go anywhere else.

JD
John D.
Falls Church, VA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
John said that the place is always the best.
This review was collected via phone interview by Customer Research Inc.

EL
ELIZABETH L.
Falls Church, VA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Oil change
My recent oil change went as usual, which is great. Staff is friendly and efficient. They ask about recent issues and if I’m keeping an eye out for future problems. Service took less time than expected. I always recommend them.

RT
Richard T.
Falls Church, VA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Richard said the service was perfect and he had no problems.
This review was collected via phone interview by Customer Research Inc.

CA
carlos a.
Annandale, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Excellent service
I love to take my car to be service at this particular location, friendly technician, very knowledgeable, good advisor... absolutely will recommend to any one

DT
Dawit T.
Falls Church, VA
Honda Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Dawit said that the place was good at everything and he liked the service that he received.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Arlington, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Great Service!
I had a very busy morning filled with appointments and I decided to squeeze in a routine oil change (long overdue and without an appointment). Valvoline Express was my third attempt at getting this service done. The oither two attempts were either too expensive or too busy. I was ready to give up but VE accommodated my rush request very efficiently and professionally. They changed the oil and the brake fluid, and on my way in about 30 minutes. I would definitely go back. The experience was hassle-free and reasonably priced.

AW
Ariel W.
Falls Church, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Ariel said the staff is timely.
This review was collected via phone interview by Customer Research Inc.

OM
Olivia M.
Falls Church, VA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Olivia said the service was done well. The work was done speedily.
This review was collected via phone interview by Customer Research Inc.

GT
GRACE t.
Mc Lean, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Car service
Fast , efficient and great to work with

JR
James R.
Mc Lean, VA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
James said they did a great job.
This review was collected via phone interview by Customer Research Inc.

JM
Jonny M.
Mc Lean, VA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Johnny said everything was good and he got great service.
This review was collected via phone interview by Customer Research Inc.

SC
susan c.
Mc Lean, VA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Engine light ignited and blinking
Repair was done in a timely and efficient manner.

CR
CHRIS R.
Falls Church, VA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Clear and reliable service
The mechanics clearly communicate what the problem is and your options to resolve it. Prices are clear and reasonable.

SS
Sim S.
Falls Church, VA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Sim said he's very happy with the work that was done.
This review was collected via phone interview by Customer Research Inc.

AF
Abdalla F.
Falls Church, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Abdalla said he received good service at the business.
This review was collected via phone interview by Customer Research Inc.