Valvoline Express Care


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

547 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago
juan c. on 01/01/2018
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Expensive."
$166 for a single tyre 185/55 R15 is too much to pay. Even more when it was picked up and not mounted to the car.
Vehicle: Chevrolet Aveo
Service Date: 12/29/2017
Review Created: 01/01/2018 05:40 PM
Ted S. on 12/18/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Ted said he was not happy with this business. They would not take the coupon he presented.
Vehicle: INFINITI FX37
Category: Service
Service Date: 12/11/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
bernadette a. on 06/23/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Dishonesty"
I went for an oil change, and the final bill was much more than I was originally told it would be. They said it was due to my car having a particular kind of filter, which is nonsense. They were just trying to make more money off of me. I'll be going back to doing oil changes myself from now on.
Vehicle: Chevrolet Cobalt
Service Date: 06/20/2016
Review Created: 06/23/2016 11:24 AM
Mathew A. on 08/05/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Mathew said he did not have a good experience due to the fact his vehicle broke down right after the repair was completed. So he will not recommend this facility.
Vehicle: Ford Expedition
Category: Service
Service Date: 07/31/2015
Review Created: 08/05/2015
This review was collected via phone interview by Customer Research Inc.
George A. at Valvoline Express Care responded on 08/11/2015

Mathew we are very sorry your experience at our location wasn't good, Valvoline express care strive very hard to get you the best quality parts!  unfortunately due to it being an electrical part we had no control over the defect or malfunction of the part.. I'm glad we were able to resolve your problem quick & efficient!! We look forward to assisting you on your ac clutch problem or any other future needs..

SWAIMAN S. on 03/15/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Cheaters"
Charged me for 6 quarts. I saw the guy pour only a tiny bit from the 6th quart. Cheaters
Vehicle: Toyota Highlander
Service Date: 03/13/2015
Review Created: 03/15/2015 10:58 AM
George A. at Valvoline Express Care responded on 03/23/2015

we are sorry if you feel that way but if you call your dealer you will know that your car takes 6.4 liter and we only charged you for six quarts so please check the oil  level and you will know that the level is correct , customer service is apriority to us so please contact us with any further question

DAWN/danny M. on 01/17/2018
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"Great shop!"
These guys are amazing, very honest, great work ! Would definitely recommend this shop for good honest work!
Vehicle: Kia Sorento
Service Date: 01/15/2018
Review Created: 01/17/2018 10:36 AM
Eric S. on 01/15/2018
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Eric said the business was quick and honest.
Vehicle: Honda Civic
Category: Service
Service Date: 01/11/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Rachele D. on 01/11/2018
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Rachel said her visit to the business was easy and quick. The staff honored her online coupon with no questions.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 12/29/2017
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Anna A. on 01/10/2018
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Anna said the business provided quick service.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 12/30/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Alison G. on 01/10/2018
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Alison said the business did a great job and it was done in a timely manner.
Vehicle: Nissan Sentra
Category: Service
Service Date: 01/05/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
jennifer s. on 01/07/2018
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"Prompt and courteous"
staff was quick and courteous and honored website coupon. I had an oil change done.
Vehicle: Honda Pilot
Service Date: 12/19/2017
Review Created: 01/07/2018 02:21 PM
Remy S. on 01/05/2018
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Remy said the service from the business was great and honest service.
Vehicle: Kia Optima
Category: Service
Service Date: 01/03/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Andres D. on 01/05/2018
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Andres said the gentleman he worked with did an outstanding job and he was very nice. He really appreciates him being able to get him in on such short notice.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 01/03/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Jarryd S. on 01/04/2018
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Jarryd said the staff was professional, but the invoice was lacking detail.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/02/2018
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Susan B. on 01/04/2018
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Susan said everything was fine.
Vehicle: Mazda CX-9
Category: Service
Service Date: 01/02/2018
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
mary o. on 01/01/2018
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"These guys are the best!"
John, Mike and Luis are simply the best mechanics ever. They always have a solution for my old school volvo and help me keep it on the road!
Vehicle: Volvo 240
Service Date: 12/30/2017
Review Created: 01/01/2018 11:19 AM
charles a. on 12/23/2017
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"Quick and fair priced service"
Quick and fair priced service
Vehicle: Mazda MX-5 Miata
Service Date: 12/21/2017
Review Created: 12/23/2017 01:54 AM
Patricia S. on 12/21/2017
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Patricia said the staff was great and helpful. They tried to help her find a tire place, because her tire was bad.
Vehicle: Dodge Magnum
Category: Service
Service Date: 12/14/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL S. on 12/19/2017
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"quick and easy service"
George and his crew do a great job. I have been using Valvoline Express for years.
Vehicle: Toyota 4Runner
Service Date: 12/18/2017
Review Created: 12/19/2017 07:24 PM
Edward U. on 12/19/2017
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Edward said Louis is an excellent guy. He has good customer service and he does a beautiful job.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 12/13/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 547 in total