Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

597 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


JR
Johnny R.
Le Raincy, Île-de-France
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/25/2017
Don't call these people!!!
Insanely overpriced, they never do a 100% job, my truck is still leaking after over a grand of money was spent...and yes they gave it back to me and said it was fixed, not even an hour later, I'm putting oil in it because it's empty, they say bring it back in...we will fix it...an additional 2500$+ just for parts and then labor...GTFO!

WM
William M.
Weldon, CA
Chevrolet Silverado
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/12/2017 Category: Service
William said this business charged him $40 dollars that they shouldn't have. He had his vehicle smog checked and the numbers were fine. When he changed the battery, the computers kick off and they have to kick back in. They took his vehicle out and drove it for 10 minutes and charged him $40. It has to be driven a certain way and they could've told him how. He knows they are out to make money but he doesn't think they should do it like that.
This review was collected via phone interview by Customer Research Inc.

JG
Janet G.
Lake Isabella, CA
Chevrolet Impala
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/08/2016
No its not
Not very happy with them

JS
Jimmy Anne S.
Lake Isabella, CA
Hyundai Accent
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/27/2015
disappointed
There was a misdiagnosis. We had to get another opinion from a specialist in brakes and that sort of thing. We found out
that the wheel bearings were ok. The cost to check brakes was very high. I usually take brake work to someone else, but he
was sick the day I called. But he was ok the next day and took care of us much more reasonably.

VA
Victor A.
California
Honda Pilot
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/09/2018 Category: Service
Victor said when he took his vehicle into this business they told him too many things were broken and needed to be replaced, and everything that needed to be replaced was very expensive.
This review was collected via phone interview by Customer Research Inc.

HC
Hal C.
Kernville, CA
Ford Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/13/2015 Category: Service
Hal said the business took a long time to complete the service with no explanation. He mentioned it was supposed to be two days but took over a week. He had to initiate communication. He would recommend the business for service but they need to be more interactive with their customers regarding the service being provided.
This review was collected via phone interview by Customer Research Inc.

GF
Greg F.
Lake Isabella, CA
Ford Escape
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/13/2014 Category: Service
Greg said this business lacked communication but chose not to elaborate further.
This review was collected via phone interview by Customer Research Inc.

WS
Walter S.
California
Dodge Dakota
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/09/2018 Category: Service
Walter said it took longer than expected for his vehicle.
This review was collected via phone interview by Customer Research Inc.

RB
Rob B.
Bodfish, CA
Nissan Titan
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/13/2017 Category: Service
Rob said the business was supposed to order a part for his vehicle. Then they ended up dropping the ball and they never ordered it. It took them 9 days to get the part that he needed.
This review was collected via phone interview by Customer Research Inc.

CR
Cody R.
Bodfish, CA
GMC Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/05/2016 Category: Service
Spoke with Tim. He said the business employees do really good work and explain what they did, instead of just performing service. He also mentioned the mechanics know what they are doing and do not try to rip people off.
This review was collected via phone interview by Customer Research Inc.

JV
Jose V.
Lake Isabella, CA
Chevrolet Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/05/2015 Category: Service
Spoke with Jose's wife. She said this business does a good job but they are a bit pricey.
This review was collected via phone interview by Customer Research Inc.

CE
Conrad E.
California
Buick Century
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/29/2015 Category: Service
Conrad said this business does a wonderful job but their prices are outrageous. He said he will recommend them to others but will tell them how costly they are.
This review was collected via phone interview by Customer Research Inc.

DS
Doug S.
Lake Isabella, CA
Saturn Vue
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/05/2014
AC
Price quote high.
Other than that, employees are very professional.

MM
Marjory M.
Bodfish, CA
Suzuki XL-7
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2019 Category: Service
Marjory said the business was very good. She stated it took a little long, but they managed to fix the hood latch on her vehicle and change her oil.
This review was collected via phone interview by Customer Research Inc.

BD
Brian D.
California
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2019 Category: Service
Brian said Jay and Jerry are good guys.
This review was collected via phone interview by Customer Research Inc.

KG
Kenn G.
California
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018 Category: Service
Kenn said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LB
Linn B.
Lake Isabella, CA
Chrysler Concorde
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Spoke with Judy. She said she took her vehicle to this business for an oil change, which went fine. The vehicle has other problems, and the employees gave her an estimate, but she is not sure if they were able to tell her everything that needed to be done to the vehicle.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
Lake Isabella, CA
Saturn LW
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2018 Category: Service
Bill said that he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

VI
Vernon I.
California
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2018 Category: Service
Vernon said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AA
Arnold A.
Lake Isabella, CA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018 Category: Service
Arnold said the testing the business administered to his vehicle had to be done more than once.
This review was collected via phone interview by Customer Research Inc.