Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

427 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


DM
Dennis M.
Grand Rapids, MI
Ford Fusion
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06/12/2018 Category: Service
Spoke with Marsha. She said the staff were great. They've never done wrong by them, and they won't take their vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

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Jennifer T.
Cedar Springs, MI
Toyota Highlander
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06/07/2018 Category: Service
Jennifer said the staff is dependable, she trusts the staff with everything and they have always been there for her. Kelly is always really pleasant and really great to work with. The service is always true to the estimated price and done right the first time.
This review was collected via phone interview by Customer Research Inc.

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Irene B.
Cedar Springs, MI
Ford Five Hundred
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06/01/2018
Repairs
The experience was a good one. The wait was minimum.

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Randy S.
Cedar Springs, MI
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Randy said the business did a good job and the prices were also reasonable.
This review was collected via phone interview by Customer Research Inc.

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Daniel S.
Grand Rapids, MI
Chevrolet Tahoe
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05/25/2018 Category: Service
Daniel said that he recommends them because they did so well.
This review was collected via phone interview by Customer Research Inc.

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Alex M.
Cedar Springs, MI
Dodge Neon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Spoke with Alex's Mother. She said the facility provided excellent service, the staff were easy to work with, and they have good hours of operation.
This review was collected via phone interview by Customer Research Inc.

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Cheryl R.
Sand Lake, MI
Nissan Pathfinder
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05/17/2018 Category: Service
Cheryl said the service was wonderful. The employees provided fabulous work.
This review was collected via phone interview by Customer Research Inc.

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Shaun H.
Michigan
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Shuan said he was happy to find out that this business has a diesel mechanic on staff and he appreciated the same day service.
This review was collected via phone interview by Customer Research Inc.

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Alice P.
Cedar Springs, MI
Chevrolet Impala
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05/12/2018 Category: Service
Alice said this business was good. They are the best.
This review was collected via phone interview by Customer Research Inc.

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Darla S.
Cedar Springs, MI
Land Rover Freelander
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05/11/2018 Category: Service
Darla said they were good and really nice.
This review was collected via phone interview by Customer Research Inc.

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Adam W.
Cedar Springs, MI
Ford Flex
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Adam said that he was satisfied overall with the service. The staff was very helpful and informative and they have great people skills.
This review was collected via phone interview by Customer Research Inc.

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Shawn H.
Stanwood, MI
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Shawn said the business did good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Bob M.
Coral, MI
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Bob said they treated him with respect. They are good, polite and kind. He highly respects this business.
This review was collected via phone interview by Customer Research Inc.

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Rob C.
Kent City, MI
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Rob said the business was prompt and courteous.
This review was collected via phone interview by Customer Research Inc.

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Tim M.
Rockford, MI
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Tim said the process was easy and quick.
This review was collected via phone interview by Customer Research Inc.

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Fred S.
Cedar Springs, MI
Ford F-150
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04/21/2018 Category: Service
Fred said the staff provided excellent work. They were informative and went by the book. They didn't try and sell him something he didn't need, and they treated him well. He said they always know what he needs, and if the work isn't satisfactory, they will correct it, as they are honest and trustworthy. They have some good workers at the business, and they will collaborate together to get the job done. He hasn't had any problems with their work.
This review was collected via phone interview by Customer Research Inc.

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Larry B.
Morley, MI
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Larry said the service was good.
This review was collected via phone interview by Customer Research Inc.

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Mike C.
Cedar Springs, MI
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Lisa said the business provided prompt service at a low cost. She is very satisfied with the work that was done on her vehicle.
This review was collected via phone interview by Customer Research Inc.

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Mark A.
Pierson, MI
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Mark said they are awesome. They are the best automotive business through west Michigan.
This review was collected via phone interview by Customer Research Inc.

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Ruby J.
Mount Pleasant, MI
GMC Sierra 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Ruby said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.