Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

430 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


RB
Rodney B.
Sand Lake, MI
Ford Edge
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Spoke with Austin. He said the technicians are friendly and did a good job. They repaired the sway arm links. One of them was damaged while they were doing another repair. It cost him $75, each. The parts were only $45 each at another business. He stated at least one of the arm links should have been covered by this business.
This review was collected via phone interview by Customer Research Inc.

MN
Mark N.
Cedar Springs, MI
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Mark said he brought in his classic vehicle for service, and the staff was pretty knowledgeable about it and the problems he was dealing with. If anyone is looking at having their classic vehicle or any older model vehicle worked on, they can bring it in and the staff will be more than happy to help them out as well.
This review was collected via phone interview by Customer Research Inc.

LB
Larry B.
Morley, MI
Nissan Rogue
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Larry said that he has used the facility many times and always gets good service.
This review was collected via phone interview by Customer Research Inc.

TH
Terry H.
Jenison, MI
Ford Econoline
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Terry said when they got home there was an issue that was not fixed.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Grand Rapids, MI
Ford Fusion
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Spoke with Marsha. She said the staff were great. They've never done wrong by them, and they won't take their vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

DM
Dylan M.
Morley, MI
Chevrolet Equinox
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Dylan said the prices are a little much but everything else was fine.
This review was collected via phone interview by Customer Research Inc.

JT
Jennifer T.
Cedar Springs, MI
Toyota Highlander
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Jennifer said the staff is dependable, she trusts the staff with everything and they have always been there for her. Kelly is always really pleasant and really great to work with. The service is always true to the estimated price and done right the first time.
This review was collected via phone interview by Customer Research Inc.

IB
Irene B.
Cedar Springs, MI
Ford Five Hundred
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Repairs
The experience was a good one. The wait was minimum.

RS
Randy S.
Cedar Springs, MI
Ford Fusion
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Randy said the business did a good job and the prices were also reasonable.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Grand Rapids, MI
Chevrolet Tahoe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Daniel said that he recommends them because they did so well.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
Cedar Springs, MI
Dodge Neon
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Spoke with Alex's Mother. She said the facility provided excellent service, the staff were easy to work with, and they have good hours of operation.
This review was collected via phone interview by Customer Research Inc.

CR
Cheryl R.
Sand Lake, MI
Nissan Pathfinder
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Cheryl said the service was wonderful. The employees provided fabulous work.
This review was collected via phone interview by Customer Research Inc.

SH
Shaun H.
Michigan
Chevrolet Silverado SS
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Shuan said he was happy to find out that this business has a diesel mechanic on staff and he appreciated the same day service.
This review was collected via phone interview by Customer Research Inc.

AP
Alice P.
Cedar Springs, MI
Chevrolet Impala
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Alice said this business was good. They are the best.
This review was collected via phone interview by Customer Research Inc.

DS
Darla S.
Cedar Springs, MI
Land Rover Freelander
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Darla said they were good and really nice.
This review was collected via phone interview by Customer Research Inc.

AW
Adam W.
Cedar Springs, MI
Ford Flex
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Adam said that he was satisfied overall with the service. The staff was very helpful and informative and they have great people skills.
This review was collected via phone interview by Customer Research Inc.

SH
Shawn H.
Stanwood, MI
Chevrolet Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Shawn said the business did good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Coral, MI
Chevrolet Silverado SS
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Bob said they treated him with respect. They are good, polite and kind. He highly respects this business.
This review was collected via phone interview by Customer Research Inc.

RC
Rob C.
Kent City, MI
Jeep Grand Cherokee
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Rob said the business was prompt and courteous.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Rockford, MI
Nissan Maxima
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Tim said the process was easy and quick.
This review was collected via phone interview by Customer Research Inc.