Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

660 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


BO
BRIAN O.
Syracuse, NY
Audi A4
Verified Customer
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08/15/2019
Great service!
Friendly, knowledgeable, and professional!

SC
SEAN C.
Fayetteville, NY
Toyota Tundra 4WD Truck
Verified Customer
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08/15/2019
Great customer service/knowledge
Sullivan’s is the ONLY shop I will trust to work on my truck,they’re crew is very knowledgeable and care about the customers.

KM
KIM M.
Clay, NY
BMW X5
Verified Customer
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08/15/2019
Exceptional service
I take all 3 of my BMW’s to Sullivan’s for the care, honest pricing, and diligent service. They are honest if they cannot something specific to BMW and gladly will help with someone who can but 99.9% of what I need they can do. Thank you as always.

GG
Geraldene G.
Syracuse, NY
Kia Sportage
Verified Customer
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08/02/2019 Category: Service
Geraldene said the business's staff was honest, accurate, did great work and they were up front with him. He stated he was glad they were around and it's the best place to take a vehicle.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
New York
GMC Terrain
Verified Customer
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08/02/2019 Category: Service
Dave said whatever the business told him they were going to do, they get done 100 percent. He has never had any problems, he's told most of his friend's about them and they bring their vehicles out there, too.
This review was collected via phone interview by Customer Research Inc.

DS
Deborah S.
Syracuse, NY
Nissan Rogue
Verified Customer
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08/01/2019 Category: Service
Deborah said that the place fixed a part on the undercarriage of her vehicle and did a good job.
This review was collected via phone interview by Customer Research Inc.

SB
Shannon B.
Nedrow, NY
Chrysler 200
Verified Customer
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02/19/2019 Category: Service
Shannon said the business provided good service and he was in and out.
This review was collected via phone interview by Customer Research Inc.

KT
KATHY T.
North Syracuse, NY
Hyundai Tucson
Verified Customer
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02/18/2019
Great Service
My family and I have been a “Loyal “ customer of Sullivan’s for Many years, and he has ALWAYS been honest and reasonably priced
I would and have recommended Sullivans to anybody and everybody they’ll never steer you wrong

MC
Mareen C.
Syracuse, NY
Kia Sorento
Verified Customer
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02/14/2019 Category: Service
Spoke with Edward. He said he recommends this business all the time.
This review was collected via phone interview by Customer Research Inc.

GM
GERALD M.
Syracuse, NY
Chevrolet Silverado 1500
Verified Customer
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02/02/2019
They stand behind there work and will always take time to talk to customers and explain to them what is needed and why.
they are a great bunch of people . I can talk to the to any of the of the workers there including the owners and never feel rushed.They will answer all my questions.

CD
Clark D.
New York
Hyundai Elantra GT
Verified Customer
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01/23/2019 Category: Service
Clark said the business is a very responsible business. The atmosphere is great. The people are courteous and the work is really very good. It is always a good experience when taking vehicles to them.
This review was collected via phone interview by Customer Research Inc.

PI
PHIL I.
North Syracuse, NY
Dodge Grand Caravan
Verified Customer
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01/19/2019
checkup
outstnding

JC
Joe C.
North Syracuse, NY
GMC Sierra 2500
Verified Customer
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01/18/2019 Category: Service
Joe said the business does good job. They are really good business people.
This review was collected via phone interview by Customer Research Inc.

TS
Tony S.
Liverpool, NY
Chevrolet Silverado 1500
Verified Customer
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01/18/2019 Category: Service
Tony said everything went great at the business.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Liverpool, NY
Chevrolet Silverado SS
Verified Customer
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01/18/2019 Category: Service
Scott said the service did not disappoint.
This review was collected via phone interview by Customer Research Inc.

TS
TYLER S.
Mercedes-Benz GLK-Class
Verified Customer
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01/15/2019
5 Star Prestigious Auto Care
When it comes to auto prevention, maintenance and repair, no-one and let me emphasize “NO-ONE” in Central New York compares to the quality of service that Steve and his team at Sullivan’s Car Care provides you.

JL
JOAN L.
Cicero, NY
Mercury Grand Marquis
Verified Customer
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01/05/2019
efficient, honest and caring
I trust this business....they have always been honest and fair....never try and sell you what you do not need.....they are friendly and caring....have my vote every time....Thank you Sullivan's

JC
Joe C.
North Syracuse, NY
GMC Sierra 2500
Verified Customer
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12/28/2018 Category: Service
Joe said the employees provided good service. They had his vehicle in and out of service.
This review was collected via phone interview by Customer Research Inc.

CS
CAROLINE S.
Syracuse, NY
Dodge Grand Caravan
Verified Customer
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12/27/2018
They do a great job and they really care about customer service
First off, I would say they do a great job of taking care of their customers. They try to give a good assessment of the problem and what needs to be fixed. I also try to support local small business owners, it's not easy running a business and making it successful.
Finding a good honest repair shop is very hard to come by these days but Steve and his crew do a wonderful job.

DI
DIANA I.
BMW X5
Verified Customer
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12/21/2018
Love the personal service
Love the family feel and always leave with a full explanation of what was done and checked.

Displaying 1 Review