Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

573 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 24 days ago

Reviews


DA
David A.
Englewood, CO
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
David said staff member John bends over backward to help him as quickly as he can. The employees are always friendly and he has never had a problem. They always take care of him.
This review was collected via phone interview by Customer Research Inc.

HL
HARRY L.
Denver, CO
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Excellent Service
Lakewood Lube And Repair is the only place that I will take my car. The get the problem taken care of in a professional and timely manner. Thanks again John and crew.

Harry L.

MM
Melina M.
Colorado
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Melina said everybody at the business was nice, up front and helpful.
This review was collected via phone interview by Customer Research Inc.

CB
Cory B.
Colorado
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Cory said his overall experience was good. He liked them and will go back.
This review was collected via phone interview by Customer Research Inc.

BD
Brandon D.
Colorado
INFINITI G37 Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2019 Category: Service
Brandon said the service went pretty well. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

HH
HALE H.
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Quality, honesty, and a friendly atmosphere.
I've been driving for 53 years, and I've been at the wheel of everything from an MG Midget to a big rig (I used to work as a mechanic for International Harvester), and over the years I've done a lot of maintenance and repair on my own vehicles when I had the time and a place to do it. But, like most people, I've also been in the frequent position to need outside help in keeping my rides running properly when it wasn't possible to do it myself. Having said that, I've been a customer of Lakewood Lube and Repair since the spring of 2015 - and the truth is that I've never encountered a more competent and dependable auto repair facility. But beyond that, I've also never had the pleasure of dealing with a more down-to-Earth, knowledgeable, and sincere service representative (and business owner) than John Paul Jones. He treats people the way that customers should be treated: Fairly and friendly. ...Lakewood Lube and Repair is the kind of place that everyone wishes they'd gone to first.

TA
Tuck A.
Colorado
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Tuck said the business really took care of him. Daniel showed him what was going on with his vehicle and what was wrong with it. It was an overall great experience.
This review was collected via phone interview by Customer Research Inc.

BL
Brian L.
Englewood, CO
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Brian said the employees took great care of his vehicle. They stayed after hours for him to get his vehicle.
This review was collected via phone interview by Customer Research Inc.

ML
Matt L.
Denver, CO
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Matt said the business has really good service but their pricing is a bit much.
This review was collected via phone interview by Customer Research Inc.

RC
Rueben C.
Littleton, CO
Cadillac Escalade EXT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Rueben said he really appreciates the good service he receives.
This review was collected via phone interview by Customer Research Inc.

FC
Frank C.
Denver, CO
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Frank said fixed his vehicle and got him on his way
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Denver, CO
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Parts & Labor Warranty
LL&R installed a part which 6 months later proved to be defective. I took it back and they honored their warranty and installed an new one at no charge.

HH
Hale H.
Colorado
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Hale said the staff does good work and they are honest.
This review was collected via phone interview by Customer Research Inc.

JB
Jo B.
Denver, CO
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Jo said the business is adaptable, timely, thorough and honest.
This review was collected via phone interview by Customer Research Inc.

MC
Michelle C.
Denver, CO
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Michelle said she has gone to this business many times. They are very good ,very honest and tell her exactly what she needs and does not need. They do not charge for anything more or less.
This review was collected via phone interview by Customer Research Inc.

LE
Linda E.
Arvada, CO
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Linda said the business got her vehicle up and running within 24 hours. She appreciates that they tell her what needs to be fixed immediately and what can wait until the future.
This review was collected via phone interview by Customer Research Inc.

NM
NADINE M.
Denver, CO
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
great service
besides being unscrupulously honest, owner and employees at this shop make me feel warm and cared-for

GL
GARY L.
Denver, CO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Gary Laskowski
Very reliable reasonable and honest

PW
Paul W.
Denver, CO
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Paul said he has had his vehicle repaired at this business for years. He finally got a new vehicle, and he's going to have it looked at there.
This review was collected via phone interview by Customer Research Inc.

KC
KEN C.
Denver, CO
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Excellent mechanics and service
John is the head honcho and keeps everything & everyone on his mind & on the ball. He takes a personal interest in the customers, employees, vehicles, and the task at hand. That's why I always go there.

Displaying 1 Review