Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

137 Reviews

98% Would Recommend
Latest Review 24 days ago

Reviews


KB
Kim B.
Grand Island, NE
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/24/2018
Bad customer service
Took my car in for body work. They “forgot “ to put me in the books that I was scheduled . Then a kept telling me they would call me on up dates because it was taking longer than they said it would... never got the promised calls. Had to take my car back on an issue where they had to call me back. Again no call. I called them and they had the part. It still had to paint it... a week and a half after they said it would be there. Said they would call me once painted... me t holding my breath

LH
Lacy H.
Nebraska
Chrysler Town
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/09/2014 Category: Service
Lacy said she called this business for a quote and the final price was over $20 higher than the quote she was originally given. She would not recommend them because the price was higher and because they did not care to change the price even though it was their mistake.
This review was collected via phone interview by Customer Research Inc.
Annette L. from Levander Automotive responded on 10/16/2014

Hi Lacy, sorry for the misunderstanding with your belt. There were 2 options for the belt.  The belt your van needed was longer then the one originally quoted. Because of the differences in vehicles and options we do quote customers as to the most popular parts in a phone call estimate. I did speak to the service writer of your concern and was adviced that the option to change the belt out from a different vendor was given. 

Annette Levander
Owner
308-384-3747

BS
Becky S.
Nebraska
Chevrolet Suburban
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/10/2015 Category: Service
Becky said that they did not tell her that they put the wrong tire size on her vehicle. She took her vehicle back in because she smelled burnt rubber. Based on her experience, she would not recommend the business.
This review was collected via phone interview by Customer Research Inc.

KB
Kristi B.
Alda, NE
GMC Envoy
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/13/2015 Category: Service
Kristi said every time she goes to the business for a tire change they tell her she needs four new tires. She mentioned the business provides the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JS
Jonathan S.
Nebraska
Chevrolet Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/13/2015 Category: Service
Jonathan said he really appreciated the service performed on his vehicle. He dropped his vehicle at the business 45 minutes before they closed. He was told he would be called when it was ready and it would be before they close. He drove by later and saw that his vehicle was done, but no one called him. The customer service could have been better as a result.
This review was collected via phone interview by Customer Research Inc.

JA
Jeremy A.
Grand Island, NE
Dodge Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/17/2014 Category: Service
Jeremy said there was grease on the center console of his vehicle. He would recommend this business for general maintenance, like oil changes.
This review was collected via phone interview by Customer Research Inc.
Annette L. from Levander Automotive responded on 05/30/2014

Thank you for the feedback Jeremy, I have spoken to the technician of your concern and he will be sure to watch and be more careful of these situations. Please accept a $10 credit toward your next service at Levander's in appreciation of your feedback.

Annette Levander
Owner
308-384-3747

DK
Dave K.
Grand Island, NE
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2015 Category: Service
Dave said everything has worked out pretty well and the business is very reliable.
This review was collected via phone interview by Customer Research Inc.

RW
Renae W.
Grand Island, NE
Volkswagen New Beetle
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2015 Category: Service
Renae said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

RS
Ryan S.
Nebraska
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2015 Category: Service
Ryan said the business did not connect the wires under the steering wheel.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Grand Island, NE
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/28/2015
Quality work
Easy to get to and work was done right.

ML
Mindy L.
Grand Island, NE
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2014
They are honest in the work they do!
Levanders has always been affordable and let me know when work wasn't necessary.

JC
James C.
Nebraska
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2014 Category: Service
James said this business did quick work and his vehicle runs great.
This review was collected via phone interview by Customer Research Inc.

GR
Gary R.
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2014 Category: Service
Gary said this business did a pretty good job for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

DM
Deb M.
Nebraska
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2014 Category: Service
Deb said she is still having problems with her vehicle. She just spent over $2,500 on engine repairs with this business. This business is located 30 miles away from where she lives. It is not easy for her to zip back to this business to have it checked out.
This review was collected via phone interview by Customer Research Inc.

EL
Ed L.
Grand Island, NE
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2014 Category: Service
Ed said the business was good, but all they changed was the transmission fluid. The vehicle is still shifting hard, so he is going to contact the business to discuss resolution.
This review was collected via phone interview by Customer Research Inc.

EA
Enrique A.
Nebraska
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2014 Category: Service
Enrique said this business is popular in his area.
This review was collected via phone interview by Customer Research Inc.

DK
Dave K.
Grand Island, NE
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2014 Category: Service
Dave said there was a misunderstanding with this business, but overall they are fine. He chose not to elaborate further. They are reliable and he is very satisfied.
This review was collected via phone interview by Customer Research Inc.

HH
Herb H.
Nebraska
Lincoln MKX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2014 Category: Service
Herb said the business did a perfect job with the service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

CE
Christine E.
Omaha, NE
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019
Levander-Omaha timely, courteous, and willing to work with me on finances
I came in with major pothole damage. I was going North on 132nd bridge over Dodge Street. That pothole broke my clips that was holding my bumper on. The bumper was lose and starting to drag on the right side. The pothole was taking up half of the street on the right driving lane, since it was so large and deep there was no where to go. I was worried about getting it fixed since I'm on a Social Security. They were so helpful, and they were willing to wait a few days for my portion of the money. They didn't make me beg, they didn't make me feel small or look down on me. They understood and were more than willing to work with me. The job they did was great to say the least, you couldn't tell there had been any damage which you would expect. I had sustained some very minor damage earlier and they fixed that too which was not required by the insurance agency. They went beyond the norm. The work was done on time, I could not have asked for a better result.

AW
Amber W.
Grand Island, NE
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Very fast with my repair
Very friendly staff and really quick with my repair work now my car is running better then before