Perry's Automotive Sales & Service


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

752 Reviews

99% Would Recommend
Latest Review about 7 hours ago
Charles C. on 05/04/2017
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Charles said he was not satisfied with his overall experience because they did not fix the problem. They charged him a lot of money and the service light is still on. He was not happy and will never recommend them.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 05/02/2017
Review Created: 05/04/2017
This review was collected via phone interview by Customer Research Inc.
CAILEY U. on 06/11/2014
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"Lackluster Service"
When I come to a mechanic with a problem, I expect them to communicate with me to find a solution, and to then fix the problem. However, at Perry's Automotive Sales & Service they charged be over $100 simply to look at my car, only to declare that they were unable to identify a problem, but that I should come back the next week to have them check my car again. Being the gullible person that I am, I agreed. After noticing the problem again, I called them back, asking how much it would cost to fix it. They were unable to give me an estimate, but said they would call me back. They never did. I called back three times (each on different days, and well within their business hours), and each time I was told they would call me back that day. They never did. They only called back after I canceled my appointment, because I had spoken with another mechanic who said they could fix the entire problem for under $100. I have never given a business a negative review until now. I am displeased with the service I received, and disappointed that they were not honest and open with me. Best of luck for those who choose to take their vehicles here.
Vehicle: Buick Century
Service Date: 06/04/2014
Review Created: 06/11/2014 06:43 PM
boudreau c. on 03/10/2014
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"WAY OVERPRICED!!!!"
Had a cylinder misfiring and a license plate light out. They fixed the light which I guess was a long project and expensive, according to them. I was told that the misfire did not show on the diagnostics but a fuel flush "might save me money". Well, all in all after the car being there for days and me having to call them to find out what was going on. The total was $500, they did not fix the problem. I went to another mechanic and he found the problem instantly. It was a spark plug. He replaced all six and the coil for 145 parts and labor. Car runs great! I am scared to think what my total bill would have been if I had Perrys had tried finish the work. Pitiful.
Service Date: 02/26/2014
Review Created: 03/10/2014 04:39 PM
Mitch-Ed T. on 02/15/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Head lamp bulb replacement"
On 10/17/12 i had perrys replace 4 head light bulbs at a cost of 94.99 for labor. 4 months later one of the bulbs had blown again. this bulb should not have blown in such a short time period unless the installer had touched the bulb with his bare hands or had gotten some type of oil on the bulb. I purched the new bulb myself and thought perrys would install it at no charge because they could have been the reason the bulb failed. but i was charged 55.97 to change 1 bulb. I did ask them to adjust the head lamps up but was told they were at the proper level (not what i asked for) so no adjustment was made. so i should not have been charged for that. 0n 10/17/12 i was charged 94.99 to change 4 bulbs thats 23.75 per bulb, on 2/14/13 i got charged 55.97 to change 1 bulb. I dont understand. I would have been happy if they would have installed the bulb for free even though i purched the replacement bulb myself. I have recommed perrys to some friends at work and have gotten some negative feedback from them about their visit. I have been a long time client of perrys and have never questioned the bill but this time i dont think i was treated fairly. I hope to get a response from this or i may have to find another repair shop.
Vehicle: Chevrolet Silverado
Service Date: 02/14/2013
Review Created: 02/15/2013 08:51 AM
Joseph K. on 01/19/2018
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"Danage worry"
efficient and trustworthy
Vehicle: Toyota Camry
Service Date: 01/18/2018
Review Created: 01/19/2018 10:21 AM
BRUCE N. on 01/18/2018
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"Repairs done right. "
Repair service was great and done timely.
Vehicle: Honda Civic
Service Date: 01/16/2018
Review Created: 01/18/2018 06:56 AM
Rich B. on 01/15/2018
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Rich said the staff were very nice people and the service was very good.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
ED K. on 01/13/2018
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"Honest Service and Quality Workmanahip"
I was given an estimate, received regular updates, and treated with respect. The work actually came in under the original estimate and on time. Perry's will definitely have me as a regular customer.
Vehicle: Kia Optima
Service Date: 01/10/2018
Review Created: 01/13/2018 12:19 PM
Jerry H. on 01/05/2018
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"Honest and curtius service!"
This is the place to go for Professional service!
Vehicle: Mazda Mazda6
Service Date: 01/04/2018
Review Created: 01/05/2018 04:37 AM
Rebecca K. on 01/05/2018
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Rebecca said the mechanic told her to come back at 2 :00. She did, and he was waiting. She was out the door in no time. He was very straight forward.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/03/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Freddy G. on 12/30/2017
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Freddy said the employees were wonderful. They took care of his vehicle during the busy season. He was happy with their service.
Vehicle: Toyota Sienna
Category: Service
Service Date: 12/27/2017
Review Created: 12/30/2017
This review was collected via phone interview by Customer Research Inc.
Art B. on 12/13/2017
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Art said he loves not having to wait around for service. He doesn't have to wait 2 to 3 days for an appointment, and the price was great.
Vehicle: Buick Lucerne
Category: Service
Service Date: 12/05/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
David A. on 12/04/2017
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David said the pricing was inexpensive. There was not a long wait for service. Mr. Perry was a wonderful man.
Vehicle: Cadillac XTS
Category: Service
Service Date: 11/27/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Jim C. on 11/30/2017
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"Perry's is the best "
Professional, polite and honest.
Outstanding work, very fair prices, I highly recommend Perry's
Vehicle: Hyundai Sonata
Service Date: 11/28/2017
Review Created: 11/30/2017 04:39 PM
Rich F. on 11/30/2017
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Rich said the service was good. The work was done in a timely manner. The work was done at a fair price.
Vehicle: Kia Optima
Category: Service
Service Date: 11/28/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Jeremiah H. on 11/28/2017
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Spoke with Valdimiro. She said her visit to this business was a good experience, because they did a great job. The assessment they did was clear, quick, and right on target in terms of cost.
Vehicle: Jeep Liberty
Category: Service
Service Date: 11/22/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
IDA C. on 11/27/2017
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"Professional and committed "
Perry’s service was great, very friendly and answered all our questions.
Vehicle: Honda CR-V
Service Date: 11/22/2017
Review Created: 11/27/2017 10:15 AM
Jim C. on 11/21/2017
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"Great Service"
Perry's is the best, professional, polite and friendly, Hank and David do outstanding work
Vehicle: Toyota RAV4
Service Date: 11/20/2017
Review Created: 11/21/2017 06:55 AM
Geryl C. on 11/21/2017
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Geryl said the staff was wonderful and he did a good job. She stated she appreciated being shuttled to and from work.
Vehicle: GMC Canyon
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
John O. on 11/21/2017
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Spoke with Catherine. She said she feels the staff are always honest and thorough. They do the minimum necessary.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
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