Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

471 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 2 months ago

Reviews


KW
KEN W.
Newark, DE
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018
Quick Service
I needed a tire replaced on my car. I called around 10 had tire by 3:30 mounted and ready to go. Josh is great to work with. Friendly, helpful and honest. Great place to have your car worked on

Overall Rating 1/5rating 1rating 1rating 1rating 1
01/24/2018
Quick service
I needed a tire replaced on my car. I called around 10 had tire by 3:30 mounted and ready to go. Josh is great to work with. Friendly, helpful and honest. Great place to have your car worked on
Marty K. from Brandywine Auto Repair responded on 01/25/2018

Good morning Ken, sounds like you had a good experience with us. I was wondering  why we only got one out of 5 stars.


MM
MARLENE M.
Newark, DE
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
The people are knowledgeable and honest. Their work is impeccable.
I don't know why anyone would go anywhere else for auto repairs. They are exemplary.
Marty K. from Brandywine Auto Repair responded on 05/23/2018

Thank You Marlene it's always a pleasure.


WM
WALTER M.
Newark, DE
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Five stars
Honesty, skills, friendliness.

MS
MARYANN S.
Newark, DE
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018
Rear wheel issue
We have recommended Brandywine to many friends and will continue. We had a problem with a wheel alignment bar that was promptly dealt with. Sorry I don’t know technical terms. We always take our cars for routine maintenance as well. Great place and honest service and advice.
Marty K. from Brandywine Auto Repair responded on 03/14/2018

Thank You Maryann glad we could get it taken care of.


WM
WALTER M.
Newark, DE
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018
Great people doing a good and honest job.
Brandywine Auto repair is Always honest and trustful. The job is always done correctly.

GC
GARY C.
Newark, DE
Mercedes-Benz ML350
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/31/2018
Two pieces of red rags found under the engine hood close to where belt turns
Two pieces of red rags found under the engine hood close to where the belt turns. Imagine the rag gets spinned into the belt and something is gonna be damaged. That’d either cost me a whole lot to repaire or I might get into an accident. This is being irresponsible !!!!!!

TS
TERRY S.
Wilmington, DE
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018
Continued Service
Good reliable service

PK
Patricia K.
Earleville, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018
Very Professional and Friendly
Great technical service. Diagnosed and corrected our problem promptly. Very clean waiting area and bathroom. Love visiting with Jack, Marty, and Josh.

DS
DIANE S.
New Castle, DE
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
You can trust them!!
Josh is so nice. He takes the time to explain everything. Finally found an honest auto repair shop.

KS
KAREN S.
Newark, DE
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018
Oil change
Josh is wonderful and explains everything that is done or needs to be done.. they are very honest and dependable.
Marty K. from Brandywine Auto Repair responded on 01/17/2018

Thank You Karen we appreciate your business.


MS
MARYANN S.
Newark, DE
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
Brandywine is great!
Marty and Josh always accomodate me and my schedule. We had a battery emergency a few days ago, and they quickly took my car and made all necessary repairs. I always trust their advice on what I need, and they are always willing to prioritize repairs to meet my budget. They are also fun to see each time I come into the shop. I highly recommend Brandywine to my friends and to anyone looking for a regular place for service.
Marty K. from Brandywine Auto Repair responded on 01/11/2018

Thank You Maryann, always nice seeing you.


SA
SUSAN A.
Wilmington, DE
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017
Quick, Dependable and Friendly Service
I have been relying on Brandywine for the repair and maintenance of my vehicles for as long as I can remember. With the purchase of each new car I continue to rely on them for all auto service needs and have recommended them to my family and friends who have become customers as well.

RU
REBECCA U.
Newark, DE
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017
Very honest. They work with you
Family owned, honest, reliable, always willing to help, I feel they go above and beyond to meet the needs of there customers. I highly recommend them.

CO
CHRIS O.
Newark, DE
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017
Good people, good service
Super nice and accommodating owners, and excellent service at fair prices. I recommend Brandywine Auto to everyone.
Marty K. from Brandywine Auto Repair responded on 11/30/2017

THank You Chris we appriciate the kind words.


JL
JEFF L.
Newark, DE
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017
As Usual
Fair prices & excellent service. All you can ask for if you can't DIY

MS
MICHAEL S.
Newark, DE
GMC Rally
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017
casual carpets
they keep my van up and running great service

MM
MARLENE M.
Newark, DE
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2017
I love Brandywine Auto Repair
They are honest and trustworthy and do exemplary work.

CM
CHUCK M.
Newark, DE
Lincoln Mark VIII
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017
Brandywine Auto Repair
It is always a pleasure to work with this facility!

MS
Michael S.
Newark, DE
GMC Rally
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Michael said this business is awesome. They know his vehicles and everything is good. The staff are wonderful and they do great work. He is happy with them.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 10/02/2017

Thank you for the review Mike. We will try to keep that van going as long as we possibly can.


SS
Stephanie S.
North Wildwood, NJ
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2017 Category: Service
Spoke with Richard. He said he has used this business for years. They employees are nice and he is happy with their good service. However, the price is a little high.
This review was collected via phone interview by Customer Research Inc.