Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

322 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
99% Would Recommend
99% Business Response
Latest Review 9 days ago

Reviews


AB
Aaron B.
Oregon
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2015 Category: Service
Aaron said there was no real dissatisfaction with this business. There were some additional things that needed to be worked on and they did it.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2015 Category: Service
Aaron said there were some problems.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 04/30/2015

I called Aaron to check if he was having any problem with our last repair...He replied that the work we did was perfect & is is very satisfied...So I am confused about the review accuracy report from the caller....Gary Miller


MS
Michael S.
Medford, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Michael said he was real happy with what this business provided.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 08/09/2018

Thankyou Michael....It is a pleasuire to work for you


SK
Sue K.
Medford, OR
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Sue said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 08/06/2018

Thankyou Sue...


JS
Jerry S.
Shelton, WA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Jerry said the service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 06/27/2018

Thankyou Jerry...Hope you had a good time with your family while in Medford....Remember out Napa Nationwide Warranty is good for labor & parts in Washington too...


SD
Shala D.
Jacksonville, OR
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Shala said Gary was super wonderful to work with. He was really nice and cared about getting her to work on time and her schedule. He was really amazing.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 06/19/2018

Thanks Shala...Let me know if we could be of anymore help....Gary


CP
Calvin P.
Eagle Point, OR
Dodge Pickup
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/01/2018 Category: Service
Calvin said he was not satisfied with what was done on his vehicle because it didn't fix the problem. It may have fixed some of the problem but not the whole problem. At this time, he would not recommend this business for service, but did say given time he may.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 06/04/2018

I am confused about the 2 star rating?..I called Calvin to ask him if he has had anymore dead batterys...He said no,but would like to let more time go by to be sure...He was unhappy about our  $200 charge, for the diagnosis service given to him at time of arrival, signed by him on the arrival request sheet...
(Note--Prior to our shops repair, Calvin tried a Dodge dealership, another diagnostic shop, & his brother-in-laws shop...They could not find problem..At least we found his parasitic electrical drain issues for a fair value)


KG
Kris G.
Rogue River, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Kris said it seems like the staff tried to not overcharge him, they were really up-front and communicative, very friendly, they gave good customer service, and it was a great experience for him.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 06/04/2018

Thanks Kris,,,We appreciate your comments....Gary Miller


DH
Debbie H.
Medford, OR
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Debbie said the business provides fast, efficient service.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 06/04/2018

Thankyou Debbie....Gary Miller


BH
Brittany H.
Medford, OR
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Brittany said the business is fast, efficient and they talked her through the whole process.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 06/04/2018

Thanks Brittany...We appreciate your business


SP
Stephen P.
Medford, OR
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Stephen said the facility was conveniently located and he would recommend it for service.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 05/22/2018

Thanks Stephen & Donna....We appreciate you business as a new guest to our facility....Gary Miller

GARY M. from Miller Auto Care Center responded on 05/24/2018

Thanks Stephen....Enjoyed our talk yesterday....Gary Miller


IP
Ivan P.
Montague, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Ivan said the business is kind and he likes the staff. The business was clean.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 05/22/2018

Thankyou Ivan...Glad we could help you on your Dodge Diesel....Gary Miller


RB
Russell B.
Medford, OR
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Russell said the facility really helped him out when he was in an emergency.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 04/30/2018

Thankyou Russel...We appreciate your Business....Gary


ML
Michael L.
Tualatin, OR
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Michael said the staff did a great job. They were honest and professional.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 04/30/2018

Thanks Michae.. Glad you made your trip back home.....Gary


DW
Daniel W.
Medford, OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Daniel said the business did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 04/24/2018

ThankYou Daniel...Gary


LC
Larry C.
Medford, OR
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Trust in knowing things will be done right the first time.
I like the confidence I feel when I drive away from service knowing things have been done right and conscientiously . It is so important that we feel our vehicles will be safe for us and the others we meet on the road.
GARY M. from Miller Auto Care Center responded on 04/23/2018

We appreciatte your Loyalty to our family business all of these past years Larry.....Thankyou----Gary Miller


DB
Don B.
West Linn, OR
Chevrolet Silverado 2500HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Don said the business always takes care of him.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 04/23/2018

Thank You Don & Ted...We appreciatte your Business....Gary


JL
Jeffrey L.
Medford, OR
Suzuki Esteem
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
The best in southern Oregon!
Gary and his staff are extremely knowledgeable. I won't take my vehicle anywhere else.
GARY M. from Miller Auto Care Center responded on 04/23/2018

Thankyou Jeffrey....Gary Miller


BM
Betty M.
Central Point, OR
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Betty said she's been going to this business for years. The staff did a wonderful job and she's never been disappointed with them. They were very nice and their facility was lovely.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 04/04/2018

Thanks Betty...Appreciate your business....Gary


BS
Bob S.
Medford, OR
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018 Category: Service
Bob said the business did what they said they were going to do. There was a problem beyond what they were going to do so the facility called him to let him know that and let him know it would cost more. He appreciated that and the staff seemed friendly.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 04/04/2018

Thankyou Bob...Let me know when you want to look at the other issues....Gary


CE
Carrie E.
Talent, OR
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Carrie said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 04/04/2018

Thankyou Carrie...We appreciate your comments.....Gary