ReScore Reviews™ (1)
I am confused about the 2 star rating?..I called Calvin to ask him if he has had anymore dead batterys...He said no,but would like to let more time go by to be sure...He was unhappy about our $200 charge, for the diagnosis service given to him at time of arrival, signed by him on the arrival request sheet...
(Note--Prior to our shops repair, Calvin tried a Dodge dealership, another diagnostic shop, & his brother-in-laws shop...They could not find problem..At least we found his parasitic electrical drain issues for a fair value)
It seems to me that I am just a phone call away, if you are having problems with our cost...First, I would like to know, if you are having anymore drivability problems...I gave you a estimate of $1200-$1300 to replace on 4/14/2017 the 1st time you had a driving problem with your (336000 mile) Ford 500...At that time we tried to service the throttle body but it was a late Friday afternoon & you needed vehicle for trip for the weekend...The parts prices you commented from NAPA were REBUILT parts 4 to 5 days out...When I spoke to you for repair (5/30/2017-EST-$1200-$1300) we discussed these options...We do not have muck luck with rebuilt parts & the warranty sucks...We used a NEW OEM FORD UPDATED complete assembly KIT on your vehicle as dicussed...We also replaced the gaskets & seals at our quoted price....As far as the engine starter goes, the Napa Starters were REBUILT at $185 list (warranty sucks)...as you & I discussed, we decided to go with the NEW OPTION for $250 plus labor cost (Total--$400)...You also decided to not replace your worn flywheel as per our recomendation...Sorry that your friends seem to know more than your auto technician...
(PS--Our markup on the parts cost was only (33 1/3%) which is low in the auto repair world).... Sincerely GM
Thankyou Monte...Thanks for helping me with the shop Printer & the scanning problem....Gary Miller
Thanks for being flexable Ed...Let me know if I can be of anymore help....Gary
We appreciate your business....Gary
Frank...We Thank you for your kind words about your last visit on your Honda....Gary
Thankyou Krystin....Have a restfulemorial Weekend....Gary Miller
Thanks Tiffany...Hope your son passed his school test....Gary Miller
On Monday, my day was not going well. My car had electrical issues over the weekend and I was not going to make it work. If I do not work, then I do not get paid. The battery would not hold a charge and the vehicle had to be towed. I called AAA and had it brought to Miller’s.
I got the car to Miller’s at noon. My car had to be done quickly and professionally but I was new to Millers and unsure if it would be back the same day with quality work.
It turns out I did not need to worry. Miller’s has a history of caring that has been going on for decades. They love their customers and their cars.
My older Jeep arrived during traditional lunch time. Yet, my car was seen quickly and the work started. The alternator was replaced and I was given a quote that turned out to be the exact amount. The car was ready in record time with an original NAPA part.
I was back to work and knew my car had been handled well. And, best of all, I got to talk to the owner and learned about the traditions behind Miller’s.
If you worry about your car being done right, then come to Miller’s auto because they really do care. They will give you a quote that is accurate and they stand behind their work. I really appreciated their efforts.
Thankyou David..Well said.....Gary Miller
Thankyou Clark...Gary Miller
Thankyou Susan...We appreciate your Honest Review...Gary Miller
Sally...We thank you for your nice comments....Gary Miller
Thanks Anderson...Glad we could save you some money....Gary Miller
We appreciatte you...Thanks...Gary Miller
Glad we could save the Money...Napa has a great Labor & Parts Guarantee....Gay Miller
Thankyou Virgil & Susan..We appreciate your Business & nice comments....Gary