Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

455 Reviews

99% Would Recommend
Latest Review about 14 hours ago

Reviews


YM
YVETTE M.
Lewiston, ME
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2017
YMM
FABULOUS, CARES FOR CUSTOMERS, PROFESSIONAL!
Michelle W., Service Writer from Bonneaus Garage responded on 01/31/2017

Thank you for this review, Yvette. We truly care about the experience that our customers have at our garage and we are glad to know that we are doing a 'fabulous' job! Thank you again and have a great day, Yvette!


YM
YVETTE M.
Lewiston, ME
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2016
Super EXCELLENT
Professional, quick, thorough, honest, dependable, answered all my questions thoroughly! Highly recommended! You won't regret it! Thank you so much!
Michelle W., Service Writer from Bonneaus Garage responded on 11/01/2016

Thank you for creating this review for us, Yvette. Your kind words about the work we perform is greatly appreciated! We always love to hear that our customers are informed about their vehicles and have a good experience with our services. Thanks again and have a wonderful day!


RR
Ronald R. R.
Lewiston, ME
Chrysler PT Cruiser
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/19/2016 Category: Service
Ronald said the business was too picky. He only wanted an oil change and they were checking things out that did not pertain to the service.
This review was collected via phone interview by Customer Research Inc.
Michelle W., Service Writer from Bonneaus Garage responded on 05/23/2016

Thank you for taking the time to review our business; however this statement about the work we performed is inaccurate. Our records show that your last visit was for a State Inspection (failed) and no oil change was requested or performed in any of your recent visits with us. We here at Bonneau's Garage pride ourselves on an honest days work and feel it is our responsibility to keep our customers' vehicles safe. We understand vehicle repairs needed to pass a State Inspection are not always inexpensive and are a cause for frustration, but State Inspection items to be checked on a vehicle are dictated by the State of Maine and not by individual garages. If you have any questions on State Inspection items on a vehicle there is a inspection manual on the Department of Public Safety's website for public viewing. If you have any questions about your specific failed State Inspection items please feel free to give us a call. 


PS
PAUL and MAUREEN S.
Lewiston, ME
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018
Diagnosed the issue
Had overheating problem and cause properly diagnosed and resolved promptly.
Michelle W., Service Writer from Bonneaus Garage responded on 08/21/2018

Thank you for taking the time to review your recent visit with us. We are happy that we could repair your vehicle so that you could get back out on the road without the fear of overheating. Thank you for your patronage and have a great week!


DC
DEBBIE C.
Sabattus, ME
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
It’s clean, dependable with affordable prices
The staff is friendly and knowledgeable, gets the the job done in the time frame they said they would, and their work is guaranteed. Thanks so much for taking care of my SUV!!
Michelle W., Service Writer from Bonneaus Garage responded on 08/15/2018

Thank you for taking the time to write this review about your recent visit with us. We appreciate your kind comments about the service we provide and thank you for your patronage to Bonneau's Garage. Have a wonderful rest of your week, Debbie!


TH
TANJA H.
Auburn, ME
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Great service and lovely people
I have been getting my vehicles serviced at Bonneau’s for years. They are always reliable and honest, couldn’t ask for a better garage or experience.
Michelle W., Service Writer from Bonneaus Garage responded on 08/13/2018

Thank you for taking the time to write this very positive review based on your experience at Bonneau's. We appreciate your kind words about our service and we can't thank you enough for being our customer. We hope you have a happy Monday and a great rest of your week!


ML
Moe L.
Lewiston, ME
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Moe said everything was great and he was pleased.
This review was collected via phone interview by Customer Research Inc.
Michelle W., Service Writer from Bonneaus Garage responded on 08/13/2018

Thank you for this review. We appreciate your patronage to Bonneau's Garage and the opportunity to service your family's vehicles- we hope you have a great week! 


GS
GEORGE S.
Lewiston, ME
Saturn Sky
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
People
Truthful
Michelle W., Service Writer from Bonneaus Garage responded on 08/01/2018

Thank you for writing this review for us and for your patronage to Bonneau's Garage! Have a great rest of your week, George.


JB
JOE, KARLA and KARA B.
South Paris, ME
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Thanks
You always do everything you can to make our vehicles last longer and stay safe ! Thank You!!!!!!!!!!!!
Michelle W., Service Writer from Bonneaus Garage responded on 07/31/2018

Thank you for always writing awesome reviews for us, Joe. We can't tell you how much we appreciate you and your family using Bonneau's for all of your servicing/repairs needs- we're always happy to keep your vehicles safe and maintained! Have a great week, you guys!


PM
PAUL and DEBBIE M.
Lewiston, ME
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Excellent service and a staff that is always helpful and pleasant
I have always been happy with the workmanship of Bonneau's garage and the care they give automobiles.
Michelle W., Service Writer from Bonneaus Garage responded on 07/30/2018

Thank you for taking the time to write this review for us, Dr. Mailhot. We appreciate your comments about the type of work that we perform and your patronage to Bonneau's Garage. We hope that you have a wonderful week!


JP
Jeremy P.
Lewiston, ME
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jeremy said he has always liked Frank since the first time he went to this business.
This review was collected via phone interview by Customer Research Inc.
Michelle W., Service Writer from Bonneaus Garage responded on 07/26/2018

Thank you for taking the time to review your last visit with us and for your kind words regarding Frank. We appreciate your patronage and we hope that you have a great upcoming weekend!


NB
Nick B.
Lewiston, ME
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Nick said the service was good.
This review was collected via phone interview by Customer Research Inc.
Michelle W., Service Writer from Bonneaus Garage responded on 07/26/2018

Thank you for reviewing your recent experience with us. We appreciate you choosing to come to Bonneau's for the first time and we hope that you will keep us in mind for the next time your vehicle needs servicing or repairs! Have a great upcoming weekend!


MJ
Matt J.
ME
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Matt said he had a great experience. He received phone calls from Michelle and she was very informative. Frank was informative, as well.
This review was collected via phone interview by Customer Research Inc.
Michelle W., Service Writer from Bonneaus Garage responded on 07/17/2018

Thank you for reviewing your recent experience with us at Bonneau's. We appreciate this review and we are happy that we could keep you updated on any changes with your Mercedes' repairs as they happened! Have a great rest of your week!


DB
David B.
Lewiston, ME
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
David said the business staff had great personalities. They provided him with good vehicle service.
This review was collected via phone interview by Customer Research Inc.
Michelle W., Service Writer from Bonneaus Garage responded on 07/09/2018

Thank you for this review of your experience at Bonneau's Garage- it's always a pleasure to service your vehicles. We hope that you have a wonderful week!


RL
Ronald L.
Lewiston, ME
Honda Insight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Ronald said this business does their best to serve their customers. They were courteous and knew what they were doing.
This review was collected via phone interview by Customer Research Inc.
Michelle W., Service Writer from Bonneaus Garage responded on 07/09/2018

Thank you for reviewing your recent experience with Bonneau's Garage. We appreciate that you have started using us as your service/repair facility and thank you for your kind words about the customer service we provide; have a great week, Ron!


JB
JOE, KARLA and KARA B.
South Paris, ME
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018
A higher standerd
As expected , friendly and professional service by nice people!
Michelle W., Service Writer from Bonneaus Garage responded on 07/09/2018

Thank you for writing this review for us, Joe. You always give us such kind reviews and we can't thank you enough for being one of our most loyal customers! Thank you for always choosing Bonneau's to service all of your family's vehicles and we hope you have a good rest of your week.


AP
ANNE M. P.
Lewiston, ME
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Listening and Learning
Michelle runs the office smoothly and knows what is going on in the garage. The car doctors listen to my description and ask questions to troubleshoot what may be going on with my vehicle. They then explain their findings, repairing the problem at the minimum cost to me.
Michelle W., Service Writer from Bonneaus Garage responded on 06/21/2018

Thank you for taking the time to write this really awesome review for us, Anne. We appreciate your kind words and we are happy to see that we are providing a thorough service that keeps you involved in the entire repair process. Thank you for your patronage and have a great upcoming weekend!


CL
Camille L.
Lewiston, ME
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Camille said the staff members are friendly, she likes their service, and they do good work.
This review was collected via phone interview by Customer Research Inc.
Michelle W., Service Writer from Bonneaus Garage responded on 06/21/2018

Thank you for reviewing your visit with us, Camille! We truly appreciate that you continue to choose Bonneau's for your vehicle's repairs and routine maintenance. Thank you for your patronage and have a great rest of your week.


PT
PETER and ELAINE T.
Lisbon Falls, ME
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Without a Hitch
Fair costs,. treated very well.
The Nissan has never had a trailer hitch on it. A coworker, of mine had one he couldn't use.
I got it, and now the Nissan is not "Without a Hitch" !
Thanks Guys ! Job well done.
Michelle W., Service Writer from Bonneaus Garage responded on 06/21/2018

Thank you for taking the time to write this review based on your recent experience with our services. We appreciate your patronage and having the ability to service your Nissan! Thank you again for this awesome review and we hope you have a great day!


HB
Holly B.
Auburn, ME
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Holly said Frank, Michelle, and the other employees were wonderful people. They really put themselves out for her and she's very happy with them.
This review was collected via phone interview by Customer Research Inc.
Michelle W., Service Writer from Bonneaus Garage responded on 06/21/2018

Thank you for reviewing your visit with us at Bonneau's Garage. It was a pleasure to have the chance to look over your classic Mercedes! Thank you for your kind review and we hope you have a great upcoming weekend.


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