Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

512 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


YM
YVETTE M.
Lewiston, ME
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2017
YMM
FABULOUS, CARES FOR CUSTOMERS, PROFESSIONAL!
Michelle W., Service Writer from Bonneaus Garage responded on 01/31/2017

Thank you for this review, Yvette. We truly care about the experience that our customers have at our garage and we are glad to know that we are doing a 'fabulous' job! Thank you again and have a great day, Yvette!


YM
YVETTE M.
Lewiston, ME
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2016
Super EXCELLENT
Professional, quick, thorough, honest, dependable, answered all my questions thoroughly! Highly recommended! You won't regret it! Thank you so much!
Michelle W., Service Writer from Bonneaus Garage responded on 11/01/2016

Thank you for creating this review for us, Yvette. Your kind words about the work we perform is greatly appreciated! We always love to hear that our customers are informed about their vehicles and have a good experience with our services. Thanks again and have a wonderful day!


RR
Ronald R. R.
Lewiston, ME
Chrysler PT Cruiser
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/19/2016 Category: Service
Ronald said the business was too picky. He only wanted an oil change and they were checking things out that did not pertain to the service.
This review was collected via phone interview by Customer Research Inc.
Michelle W., Service Writer from Bonneaus Garage responded on 05/23/2016

Thank you for taking the time to review our business; however this statement about the work we performed is inaccurate. Our records show that your last visit was for a State Inspection (failed) and no oil change was requested or performed in any of your recent visits with us. We here at Bonneau's Garage pride ourselves on an honest days work and feel it is our responsibility to keep our customers' vehicles safe. We understand vehicle repairs needed to pass a State Inspection are not always inexpensive and are a cause for frustration, but State Inspection items to be checked on a vehicle are dictated by the State of Maine and not by individual garages. If you have any questions on State Inspection items on a vehicle there is a inspection manual on the Department of Public Safety's website for public viewing. If you have any questions about your specific failed State Inspection items please feel free to give us a call. 


TB
Thomas B.
Belgrade, ME
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Thomas said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

BS
Beulah S.
Lewiston, ME
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Beulah said that the place was very good.
This review was collected via phone interview by Customer Research Inc.

ZN
Zachary N.
Lewiston, ME
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2019 Category: Service
Zachary said he appreciated the explanation the business gave him of the work they did.
This review was collected via phone interview by Customer Research Inc.

JB
JOE, KARLA and KARA B.
South Paris, ME
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Always
A job well done ,at a reasonable cost , by a GOOD man!

ML
MARIE MAY L.
Lewiston, ME
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Its hospitality and joyful atmosphere and honest evaluation
The service is quick, and thorough with an honest evaluation keeping your best interest in mind. I am thankful for being so well served!

DH
DONNA H.
Auburn, ME
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Front brake job.
Great service. Fair pricing. A business where courtesy is shown and valued.

TG
TAMMY L. G.
Poland, ME
Scion xD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019
Honest and Excellent!
Frank provided thorough explanations of problems & work needed & estimated all costs involved. He never went over the estimate, he got everything done perfectly, and actually cared enough to spend the extra time to assure me all was good. HIGHLY RECOMMEND!! Honesty, integrity, expert service and amazing customer service. The BEST!

SS
Shelley S.
Auburn, ME
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Shelley said the owner is very well spoken and explained everything very thoroughly.
This review was collected via phone interview by Customer Research Inc.

ML
MARIE MAY L.
Lewiston, ME
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Car Inspection
Your warm hospitality and readiness to do your utmost to help with every situation. Blessings on your fine work.

WF
Win F.
Lewiston, ME
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Win said the service was done on time and the staff did more than he expected. He stated that this business is the best one he's every dealt with.
This review was collected via phone interview by Customer Research Inc.

BS
Brandon S.
Auburn, ME
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Brandon said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

EW
Erik W.
Lisbon, ME
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Erik said everything was great. Frank is easy to deal with and the work is good.
This review was collected via phone interview by Customer Research Inc.

BB
Betty B.
Sabattus, ME
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Betty said the business is the best.
This review was collected via phone interview by Customer Research Inc.
Michelle W., Service Writer from Bonneaus Garage responded on 12/13/2018

Thank you for this review, Betty. We appreciate you giving us the opportunity to service your vehicle for the first time and we are happy to know that you have selected us as your 'regular' garage for any future vehicle concerns! Thanks again, Betty; have a wonderful day and a Merry Christmas if we don't see you before then!


JV
JANINE V.
Auburn, ME
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Wonderful as always!
Frank and his staff are professional, friendly, attuned to both the needs of the vehicles and the level of automobile knowledge of the client.
Appreciate the quality of the work they all do and the honest options I'm offered for repairs and maintenance.
Michelle W., Service Writer from Bonneaus Garage responded on 12/10/2018

Thank you for taking the time to write this review about your last visit with us, Janine. We appreciate your kind words about the service we provide and how we keep our customers well informed about their vehicles. Thank you for your patronage and we hope that if we don't see you before, that you have a Merry Christmas!


KD
Ken D.
Topsham, ME
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Ken said the staff was honest and did good work.
This review was collected via phone interview by Customer Research Inc.
Michelle W., Service Writer from Bonneaus Garage responded on 12/12/2018

Thank you for reviewing your recent visit with us, Ken. As always, it's a pleasure to service your vehicles and we would like to thank you for continuously trusting us to do so. Have a great day and if we don't see you beforehand, a Merry Christmas as well!


BF
Barbara F.
Turner, ME
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Barbara said the service was best.
This review was collected via phone interview by Customer Research Inc.
Michelle W., Service Writer from Bonneaus Garage responded on 12/10/2018

Thank you for reviewing your first two visits to Bonneau's Garage! We are happy to know that you were happy with the service you received and we hope that we continue to have the opportunity to service your vehicle in the future. Have a great day!


KS
KAREN S.
Lisbon, ME
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
winterization
my car needed to be checked for the winter and I was very pleased with the work that was done. Very fast and effcient.
Michelle W., Service Writer from Bonneaus Garage responded on 12/03/2018

Thank you for taking the time to write this review for us, Karen. We truly appreciate your choice to make Bonneau's your garage over the past few years and we're happy to read that we are providing the service we strive for. Have a great day and if we don't see you before, a Merry Christmas!


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