Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

676 Reviews

100% Would Recommend
Latest Review 14 days ago

Reviews


JM
Joe M.
Rochester, NY
Kia Sportage
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06/09/2018
Confidence in our Mechanic
We always take our vehicles to Joe Vita at Ogden Automotive. Great service, accommodating appointments, never had a problem with any of the work done on our vehicles over the years we have been going there. Excellent place to go.

RT
Rene T.
Rochester, NY
Jeep Patriot
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Rene said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

EB
Elaine B.
Rochester, NY
Chrysler Sebring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Elaine said she has been going to this business for years and she has always been happy with the service.
This review was collected via phone interview by Customer Research Inc.

TC
Tyler C.
Spencerport, NY
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Tyler said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LO
Lisa O.
North Chili, NY
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Customer Service / Honesty
I cannot give a more positive review. From honesty to great customer service! I highly recommend Ogden Automotive! Being a single woman has its challenges when it comes to buying used cars to getting them serviced. Ogden Automotive has done complete evaluations on several used cars I have purchased before the purchase. They always have me an honest evaluation. They also have taken the concern away when I need a repair I always know they are honest. Being a woman it has not always been this way for me.

LP
Luke P.
Spencerport, NY
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Luke said the staff was great. They call when the vehicle is complete, and provide good customer service, overall.
This review was collected via phone interview by Customer Research Inc.

GJ
George J.
Rochester, NY
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
George said the people are good people. They get him in and out and they take care of him.
This review was collected via phone interview by Customer Research Inc.

CG
Carl G.
Holley, NY
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Carl said he received quick service. He was in and out.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Spencerport, NY
Volkswagen Passat Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
John said the business is nice and the service is fast.
This review was collected via phone interview by Customer Research Inc.

TM
Thomas M.
Spencerport, NY
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Good Dependable Service
I received a quick and accurate evaluation of my vehicle problems, along with a cost estimate. Not that I liked the cost associated with the required service, but it was very helpful in my decision process to know the cost up front. When I brought my vehicle in, the work was done quickly and my problems seem to be solved.

MK
Michael K.
Rochester, NY
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Michael said this business got the job done and explained what errors were made that got fixed. Al and Joe did a great job. He plans on going back for service.
This review was collected via phone interview by Customer Research Inc.

JB
Joyce B.
Spencerport, NY
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Excellent service
They inspected my car in a very timely manner. I would highly recommend this garage. Friendly and efficient.

SF
Shawn F.
Holley, NY
Honda Civic Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Shawn said that they got the job done quickly and got it done well.
This review was collected via phone interview by Customer Research Inc.

PG
Philip G.
Spencerport, NY
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
No Appointment - Oil Change
Called as I drove by the shop asking if they could change my oil without an appointment. Joe said to stop in and within 30 minutes my oil was changed and I was gone. Of course they reminded me to rotate the tires next oil change. Great place. Quality work.

AM
Al M.
Rochester, NY
Nissan JUKE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Al said that he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

KH
Keith H.
Rochester, NY
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
ALWAYS A PLEASURE DOING BUSINESS WITH THIS SHOP
As usual, they diagnosed the problem accurately and fixed it in a very timely manner.

RH
Rex H.
Spencerport, NY
Chrysler Town & Country
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05/14/2018
Excellent service!
We have used Joe at Ogden Auto for almost 15 years. He has always gone out of his way to provide quick and fair service. I have recommended him to multiple people and all have been treated well. I would recommend him and his business for anyone needing any kind of automotive repairs.

WC
Wanda C.
Spencerport, NY
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Trustworthy!!!
My husband and I do a lot of our own vehicle maintenance and repair. Whenever there is something too big or too time consuming for us to handle, my car will go to Ogden Automotive. They have always been fair and honest. It's the only garage I can go to as a female and not feel as if they're going to take advantage of my assumed limited knowledge. I will always recommend them when I hear of someone needing auto repair!!

TB
Tony B.
Spencerport, NY
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Tony said the service was great. The staff fixed the vehicle and all the issues and it works great.
This review was collected via phone interview by Customer Research Inc.

AS
Allan S.
Rochester, NY
Pontiac Grand Prix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Allan said the business communicate well, they are courteous and answer all of his questions well. He said he never has any issues with them.
This review was collected via phone interview by Customer Research Inc.