Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

710 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


JB
Jay B.
Hilton, NY
Cadillac Escalade EXT
Verified
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10/18/2018
Prompt service. Minimum wait.
Great ppl....great place.

Verified Customer
Rochester, NY
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Good service at reasonable cost.
They were able to put a new blower motor in my Buick at same day that they became aware of the problem.

PG
Philip G.
Spencerport, NY
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Routine Maintenance
Dropped the car off at night and left the keys in the key slot with a note taped to the steering wheel. Had new wiper blades installed on the front and back, oil change and tires rotated. Also wrote “do any other scheduled maintenance”. Got a call the next day that everything was done. There wasn’t any other required maintenance due based on my mileage I was told so that was a good thing! Great folks, great service.

SC
Steve C.
Rochester, NY
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Oil Change
Simply the best in Rochester!

MM
Mark M.
North Chili, NY
Kia Cadenza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Always Available
Wayne and Joe are great. I didn't have a appointment but they squeezed me in and serviced my vehicle even though it was almost closing time ..

ED
Ernest D.
Spencerport, NY
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Ernest said that he is a repeat customer to this business. The service is always just wonderful.
This review was collected via phone interview by Customer Research Inc.

PG
Philip G.
Spencerport, NY
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Routine Maintenance
Called the shop at the beginning of the week and asked if there was a particular day I could come in and drop off the car and leave it for the day. I have another car available so I was not in a rush. Joe told me to drop it off Wednesday or Thursday and I could pick it up the next day. That’s exactly what I did. Everything worked out as planned, the oil was changed, tires rotated, and anything else that needed to be done. Car delivered as promised and within the price quoted.

MD
Michael D.
Rochester, NY
Dodge Charger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Spoke with Dillon. He said the staff did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

LO
Lisa O.
North Chili, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Excellent Customer Service and business ethics!
Ogden Automotive has excellent business practices. Honesty and integrity are evident in their daily business interactions.

DP
Dylan P.
Spencerport, NY
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Spoke with Jaime. She said the service was good. The service was completed in good time. The work was at a good price.
This review was collected via phone interview by Customer Research Inc.

JL
Julia L.
Rochester, NY
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Julia said this business was really awesome. They went above and beyond.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Rochester, NY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Great service, good prices
Have enjoyed the professional and friendly service for the past 17 years for my company vehicles and personnel vechles.

JR
Jared R.
Rochester, NY
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Jared said that he really likes this business for service. The staff are great guys.
This review was collected via phone interview by Customer Research Inc.

BO
Bob O.
Hilton, NY
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Ogden auto recent service
Joe and his crew are very helpfull with getting you’re vehicle scheduled . Also in communicating any issues that need repair . I feel comfortable and trust Ogden auto with all of our vehicles .

WP
Wes P.
North Chili, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Wes said this business always takes very good care of his vehicles.
This review was collected via phone interview by Customer Research Inc.

LO
Lisa O.
North Chili, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Excellent Customer Service and business ethics!
The owner and staff at Ogden Automotive are honest and that is important to me as a customer. Whenever I have a repair that needs to be done immediately, they do it without hesitation. Today's visit was because my battery died and needed replacing. I was taken right in, and it was completed in about 20 minutes.

JC
Jay C.
Spencerport, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Jay said the mechanic does a great job on his company vehicle's.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Rochester, NY
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Tony's wife. She said that they are very satisfied with the business. They do inspections and they are very thorough. They are very satisfied.
This review was collected via phone interview by Customer Research Inc.

AL
Aaron L.
Rochester, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Aaron said the service at this business was quick and the staff was easy to deal with.
This review was collected via phone interview by Customer Research Inc.

EB
Elaine B.
Rochester, NY
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Elaine said she been going to the business for several years. The mechanics have done excellent work and she never has a problem. She said she can get an appointment quickly and she has nothing but good things to say. She is absolutely happy with their service.
This review was collected via phone interview by Customer Research Inc.