Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

695 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


LO
Lisa O.
North Chili, NY
Chevrolet Malibu
Verified
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08/17/2018
Excellent Customer Service and business ethics!
The owner and staff at Ogden Automotive are honest and that is important to me as a customer. Whenever I have a repair that needs to be done immediately, they do it without hesitation. Today's visit was because my battery died and needed replacing. I was taken right in, and it was completed in about 20 minutes.

JC
Jay C.
Spencerport, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Jay said the mechanic does a great job on his company vehicle's.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Rochester, NY
Buick Regal
Verified
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08/09/2018 Category: Service
Spoke with Tony's wife. She said that they are very satisfied with the business. They do inspections and they are very thorough. They are very satisfied.
This review was collected via phone interview by Customer Research Inc.

AL
Aaron L.
Rochester, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Aaron said the service at this business was quick and the staff was easy to deal with.
This review was collected via phone interview by Customer Research Inc.

EB
Elaine B.
Rochester, NY
Chrysler Sebring
Verified
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08/06/2018 Category: Service
Elaine said she been going to the business for several years. The mechanics have done excellent work and she never has a problem. She said she can get an appointment quickly and she has nothing but good things to say. She is absolutely happy with their service.
This review was collected via phone interview by Customer Research Inc.

LP
Larry P.
Scottsville, NY
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Larry said the service was good.
This review was collected via phone interview by Customer Research Inc.

HT
Herman T.
Spencerport, NY
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08/03/2018
Great service
The service provided here is always fantastic. Brought my 2009 focus in for oil change, horn failure, and state inspection was completed fairly quickly and right the first time.

PG
Philip G.
Spencerport, NY
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Last Minute Inspection
Came home from college and forgot to have the inspection done by July 31. Called Joe in the morning and asked if I could drop off my car and have it inspected today. He said bring it in and I did and left it for a few hours. They inspected my car and I avoided a possible ticket for expired inspection. Great people and excellent work.

TS
Tim S.
Rome, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Tim said the business got his vehicle done on time. The business had reasonable prices and his vehicle was done right.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Rochester, NY
GMC Sierra 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
John said, this business does good work and they always exceed his expectations.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Spencerport, NY
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Spoke with Michael Jr. He said his overall experience was good. They give good service.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Rochester, NY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Recent Service for company 2013 Taurus
Totally satisfied with recent service as always. Ogden Automotive has been servicing my company vehicles for the past 17 years. They provide a professional and personal service always. If there is additional service needs when we bring in a vehicle, they are sure to recommend them. They save me money by servicing needs before they become major problems. They always stand by their work 100%.. I highly recommend them for your company and personal vehicle needs. I have recommend them to several friends who also have become long time customers.

TI
Tony I.
Rochester, NY
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Tony said the staff did a good job with his vehicle.
This review was collected via phone interview by Customer Research Inc.

ED
Ernest D.
Spencerport, NY
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Ernest said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

AC
Andrea C.
Rochester, NY
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Andrea said the problem got taken care of quick with a great price and got done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MG
Matt G.
Rochester, NY
Hyundai Elantra
Verified
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07/07/2018 Category: Service
Matt said the staff was friendly and the work was done quickly.
This review was collected via phone interview by Customer Research Inc.

CL
Christopher L.
Rochester, NY
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Christopher said the employees provided fantastic service. They answered their phone immediately. They provided good work. They completed service on time.
This review was collected via phone interview by Customer Research Inc.

HG
Hamad G.
Spencerport, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Hamad said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

KH
Keith H.
Rochester, NY
Honda Crosstour
Verified
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06/23/2018
ALWAYS A PLEASURE DOING BUSINESS WITH THIS SHOP
Car needed brakes and caliper along with an oil change. Done very timely and I feel at a very reasonable price. I drive from Irondequoit for my repairs there......that's how much I appreciate the way I am treated and my vehicles are treated too!

JM
Joe M.
Rochester, NY
Kia Sportage
Verified
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06/09/2018
Confidence in our Mechanic
We always take our vehicles to Joe Vita at Ogden Automotive. Great service, accommodating appointments, never had a problem with any of the work done on our vehicles over the years we have been going there. Excellent place to go.