Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

695 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


RT
Rene T.
Rochester, NY
Jeep Patriot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Rene said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Rochester, NY
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2018 Category: Service
Tom said they did excellently. They took care of him right away, and they're fair.
This review was collected via phone interview by Customer Research Inc.

SS
Shayne S.
Churchville, NY
Mitsubishi Lancer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Shayne said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

HS
Henry S.
Corfu, NY
Ford Econoline Wagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018 Category: Service
Henry said he thought the price on the rebuilt alternator and the labor was a little on the high-priced side. He stated the overall experience was a positive one. The owner extended himself to get the work done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SF
Steve F.
Spencerport, NY
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2018 Category: Service
Steve said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CY
Craig Y.
Rochester, NY
Buick LeSabre
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2017
They consistently give good service.
They just do a good job.

RB
Richard B.
Spencerport, NY
Oldsmobile Eighty-Eight
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2017 Category: Service
Richard said he would recommend them.
This review was collected via phone interview by Customer Research Inc.

JL
Jim L.
Spencerport, NY
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2017
Quick service and fair price.
Routine oil change with appt. Done in 30 minutes.

AW
Al W.
Spencerport, NY
Saturn Vue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2017 Category: Service
Al said he likes them.
This review was collected via phone interview by Customer Research Inc.

JL
Jim L.
Spencerport, NY
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2017
Quick service
Had an appointment and they took the car in for an oil change and inspection.

MP
Mike P.
Rochester, NY
Volkswagen Jetta
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2016 Category: Service
Mike said the business is very good, they repaired his vehicle and he has recommended them many times.
This review was collected via phone interview by Customer Research Inc.

AS
Andrew S.
Rochester, NY
Chevrolet Venture
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2016 Category: Service
Andrew said it wasn't the best, but it wasn't the worst experience.
This review was collected via phone interview by Customer Research Inc.

IV
Irene V.
Rochester, NY
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2016 Category: Service
Irene said she goes to the business all the time but they are not perfect.
This review was collected via phone interview by Customer Research Inc.

HM
Heather M.
Spencerport, NY
Chevrolet Aveo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2016 Category: Service
Heather said they did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

AB
Al B.
Rochester, NY
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2016
Honest, on time, good service.
The only negative is the smell/ temperature in the waiting area. . The service is excellent and they will tell you about any problems but don't pressure you to do more than you want.

RC
Richard C.
Rochester, NY
Toyota
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/24/2014
Quick service
Friendly, warm environment with knowledgeable staff

JB
John B.
Chrysler Town
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2014 Category: Service
John said he was at this business three months ago for a problem and the part they used was faulty. He understands this was beyond their control but he was left stranded in another state. He went back in and paid for a brake and oil change. They made the problem with the faulty part up to him by replacing it for nothing. It should have been done right the first time. He puts his trust and faith in them but it did not work out how he wanted. He has never had a problem at this business other than this time and he has been a long term customer.
This review was collected via phone interview by Customer Research Inc.

GN
Gary N.
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2014 Category: Service
Gary said the business was good and they completed his vehicle on time.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Spencerport, NY
Ford Taurus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2014 Category: Service
Steve said he was satisfied with this business and he is very pleased.
This review was collected via phone interview by Customer Research Inc.

TH
Tracy H.
Rochester, NY
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2014
good customer service
Joe is always very accomodating.