Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

412 Reviews

98% Would Recommend
Latest Review over 1 year ago

Reviews


HA
Hyrum A.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2016 Category: Service
Hyrum said the business did a good job communicating with him, they have fair pricing and the job they did on his vehicle was good.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

AP
Alli P.
Utah
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2016 Category: Service
Alli said this business was really thorough and did not give the vehicle back to her until it was fixed to their satisfaction.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

KH
Karick H.
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016
Honest and fair
Best auto shop ever!
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

SK
Sendi K.
Cottonwood Heights, UT
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2016 Category: Service
Sendi said the business was very efficient and quick to complete the service. Even before she had arrived to this facility, the employees already had some questions ready to ask her, so they could make sure they have everything needed on hand for the repair.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

HO
Hector O.
Salt Lake City, UT
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2016
Great service!
Great service at a great price!
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

MP
Michael P.
Murray, UT
Mazda 2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2016
Once again Top Notch
Took my daughters car to Brian and Ability for a coupon special. He went above and beyond in servicing her car. Thanks again.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

IS
Ian S.
Utah
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
Ian said the service at this business was quick, easy and the people seemed to know what they were talking about. The staff was friendly and he would recommend them.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

BA
Beverly A.
Utah
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2016 Category: Service
Beverly said her service was fine but the waiting area was ridiculous. There were two chairs facing each other and the other two chairs were only a couple of feet away. The seating was very uncomfortable. Another customer had to sit on the floor. They should provide beverages and coffee for their customers.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

We apologize for your waiting room experience, we do not have many customers wait and when we do, it can get a little hectic. As you have mentioned it is a small area and we unfortunately cannot provide refreshments as it would likely take up the little space available. Again we apologize for your negative experience, we hope to see you back with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

DL
Dave L.
Utah
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Dave said he likes the service from this business.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

WY
Wing Y.
Utah
Toyota Previa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2016 Category: Service
Wing said they are always very good and she is a repeat customer.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

SH
Steve H.
Utah
Mercedes-Benz 300D
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2016 Category: Service
Steve said the business did a very good job on his vehicle. They kept him informed and offered options on the repairs. They also checked his tires and gave him a free alignment with his purchase.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

ML
Marcy L.
Utah
Plymouth Grand Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2016 Category: Service
Marcy said this business provided good service at a reasonable price.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

NS
Nancy S.
Utah
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Service
Nancy said the business treated her right and all at a fair price. This business doesn't give her the runaround and this business is great.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

AN
Ashlee N.
Utah
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Service
Ashlee said the business was very professional and they provided good service.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

BS
Brent S.
West Jordan, UT
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2016 Category: Service
Brent said the business is polite and courteous. They fixed all the problems with his vehicle.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 06/20/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

RK
Robert K.
Salt Lake City, UT
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2016 Category: Service
Robert said this business does a good job on everything.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 05/31/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

BS
Bob S.
Utah
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2016 Category: Service
Bob said the business is honest and fixed the problem with the brakes. He will continue to return for future service exclusively.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 05/31/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

TL
Travis L.
Utah
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2016 Category: Service
Travis said he has been using this business for a while now. Brian is helpful and gets him right in. This visit was for his company vehicle. He purchased a new bumper himself, they transferred everything from the old one to the new one and installed it within hours. He loves this business.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 05/31/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

JM
Jesse M.
Utah
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016 Category: Service
Jesse said the business did a good job. They explained everything and they were patient.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 05/31/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

JM
Jay M.
Utah
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2016 Category: Service
Jay said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 05/31/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704