Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

412 Reviews

98% Would Recommend
Latest Review over 1 year ago

Reviews


GS
Greg S.
Salt Lake City, UT
Ford Aerostar
Verified Customer
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07/14/2015
The owner, Brian Pierce
My key ignition problems were solved by Ability. A re-key did not work but drilling through the ignition lock did and a new key ignition was put into place.

JN
John N.
Utah
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2015 Category: Service
John said this business was honest. They did good work. Brian and his crew did great.
This review was collected via phone interview by Customer Research Inc.

JV
John V.
Utah
Subaru Baja
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2015 Category: Service
John said this business is great. He would like to send Brian a greeting.
This review was collected via phone interview by Customer Research Inc.

LH
Leo H.
Taylorsville, UT
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2015 Category: Service
Leo said this business provided good service. Brian and the staff are exceptional.
This review was collected via phone interview by Customer Research Inc.

BB
BOB B.
Mazda RX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2015
Fantastic Customer Service!!
A great shop run by fantastic folks! Highly recommend for all automotive needs.

TH
Timothy H.
Utah
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015 Category: Service
Timothy said this business was very kind and they did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

SB
SHAWNA B.
Mercedes-Benz E350
Verified Customer
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06/29/2015
Great Service
I have already recommended you to two people. Thank you for taking such great care of my Mercedes.

MB
MARK B.
Mazda RX-8
Verified Customer
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06/26/2015
They work on everything!
What a dream! I've found a great place which works on RX8s, classics, cycles, routine day to day stuff, etc. WONDERFUL!

FW
Fes W.
Utah
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2015 Category: Service
Fes said this business did a good job providing service for his vehicle.
This review was collected via phone interview by Customer Research Inc.

JP
Jeannie P.
Taylorsville, UT
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2015 Category: Service
Jeannie said they did a really good job. They are trustworthy, know what they are doing and they are honest.
This review was collected via phone interview by Customer Research Inc.

WB
Waldo B.
Utah
Chevrolet Silverado Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2015 Category: Service
Waldo said he likes the way this business talked to him, and this is why he keeps going back.
This review was collected via phone interview by Customer Research Inc.

RM
Ron M.
Salt Lake City, UT
Ford Contour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2015
Excellent and honest service!!!
This is the second car I have taken to Ability for a 4 wheel alignment and both times they did it right the first time, I was able to talk with the technician both before and after to answer questions, which is very important to me, I have found them very approachable and easy to talk to, they do great work and communicate very well with their customers, great job guys!!!

MP
Michael P.
Murray, UT
Ford Pickup
Verified Customer
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06/19/2015
2000 F 150
I took my truck into Ability to get serviced. Brian and his staff could not have been more professional. I will never take a vehicle any where else.TOP NOTCH.

BJ
Barr J.
Utah
Ford Explorer
Verified Customer
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06/17/2015 Category: Service
Barr said the business took good care of him and everything went well.
This review was collected via phone interview by Customer Research Inc.

FF
Flint F.
Utah
Pontiac Grand Am
Verified Customer
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06/09/2015 Category: Service
Flint said they do a great job and he enjoys doing business with them.
This review was collected via phone interview by Customer Research Inc.

IQ
Irma Q.
Utah
Lexus SC 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2015 Category: Service
Irma said she brought her vehicle to the business shaking badly and now it runs well.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Cottonwood Heights, UT
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015 Category: Service
Paul said the business took good care of him.
This review was collected via phone interview by Customer Research Inc.
Tiffany C. from Ability Automotive responded on 06/01/2015

We strive to give our customers the best experiance possible and we thank you for taking your time to share with others that you had a good experiance with our business.


MC
Mark C.
Utah
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/28/2015 Category: Service
Mark said everything on his vehicle went well with this business and they completed the service on time.
This review was collected via phone interview by Customer Research Inc.
Tiffany C. from Ability Automotive responded on 06/01/2015

We are so glad to hear that you were both pleased with the services we provided for you as well as the time spend on your vehicle. We hope to work for you again in the future and truely value your business. 


DI
Donald I.
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/28/2015 Category: Service
Donald said there was some grease found on the floormat.
This review was collected via phone interview by Customer Research Inc.
Tiffany C. from Ability Automotive responded on 06/01/2015

First off let me thank you for being a repeat customer and bringing your business our way! We truly appriciate you and all of our customers. I would also like to sincerely appologize for the grease found on your floormat. We will make sure that this isn't a problem in the future, and look forward to doing work for you again. 


KW
Kevin W.
Utah
Nissan 350Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2015 Category: Service
Kevin said he has been working with the business for about eight years and has built a really good relationship with them.
This review was collected via phone interview by Customer Research Inc.
Tiffany C. from Ability Automotive responded on 06/01/2015

Thank you so much for being such a loyal customer Kevin! We truely value your business.