Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

412 Reviews

98% Would Recommend
Latest Review about 1 year ago

Reviews


VT
Vish T.
Salt Lake City, UT
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2014 Category: Service
Vish said he is satisfied with the service, but he never gets an appointment at the time that he requests.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 10/01/2014

Thank you so much for taking the time to write a review on our business. We also apologize for the wait on getting your vehicle in when scheduled. We are always trying our hardest to let customers know whats going on with their vehicles. We hope to see you again soon on anything your vehicle should need in the future. Please remember to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

SS
Shirley S.
Utah
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2014 Category: Service
Shirley said she is always happy to go to this business. They make sure the work is well done and finished. They are a pleasant facility. She really appreciated their honesty and trustworthiness.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 10/01/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

JJ
Jared J.
Utah
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2014 Category: Service
Jared said they took good care of him and he likes the service at this business.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 10/01/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

CS
Connie S.
West Valley City, UT
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2014 Category: Service
Connie said this business does a good job but sometimes the work takes longer than she would like.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/29/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

TB
Tyler B.
Utah
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2014 Category: Service
Spoke with Jim. He said he was satisfied with this business. He stated they solved the problem, and it cost less than he thought.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

KN
Kim N.
Utah
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2014 Category: Service
Kim said she has been going to this business for years and they have always taken care of her.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

PC
Paul C.
Utah
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2014 Category: Service
Paul said the business is good. He is a personal friend of Brian. Brian always takes care of him well. They have good prices.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

JQ
Jane Q.
Utah
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2014 Category: Service
Jane said the business is local. They do great work. They are certified. They have a good sense of humor.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

JP
Jeannie P.
Taylorsville, UT
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2014 Category: Service
Jeannie said this business is honest, fair and friendly. They did not try to talk her into doing more than what was needed. They are good at what they do.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/15/2014

Honesty is what we are all about while fixing others vehicles. We are so glad you could see that while visiting us. Thank you so much for taking the time to review our business. We hope to see you in the future whenever work is needed on your car.
Brian Pierce
Shop Owner
801-263-9704

ES
Edgar S.
Utah
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2014 Category: Service
Edgar said the business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/15/2014

Thank you so much for taking the time to write a review on our business. Dont forget to check out our website and social networks for awesome deals in the future.

Brian Pierce
Shop Owner
801-263-9704

FW
Fes W.
Utah
Mercedes-Benz Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2014 Category: Service
Fes said this business was professional and he is satisfied with their work.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/15/2014

So happy to hear you were satisfied with the work our business provided. we hope to see you in the future whenever work is needed on your vehicle.

Brian Pierce
Shop Owner
801-263-9704

JW
Johnathan W.
Eagle Mountain, UT
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2014 Category: Service
Johnathan said this business could have been nicer.
This review was collected via phone interview by Customer Research Inc.

JF
JOHN F.
Salt Lake City, UT
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2014
Straightforward
I appreciate how straightforward Ability Auto is in keeping me informed as to my car's repairs.
Brian P. from Ability Automotive responded on 08/15/2014

Thank you so much for taking the time to write a review on our business. Dont forget to check out our website and social networks for awesome deals in the future.

Brian Pierce
Shop Owner
801-263-9704

MP
Matt P.
Holladay, UT
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2014 Category: Service
Matt said the business did exactly what he asked of them in a timely and reasonable manner.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

JS
Jeff S.
Utah
Dodge Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2014 Category: Service
Jeff said they did everything well with no problems. They got him in and out when he was in a bind for time.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

LW
Lisa W.
Holladay, UT
Dodge Stratus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2014 Category: Service
Lisa said the service is good at the facility. It takes awhile for the oil change to be completed.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/29/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

MR
Matthew R.
Utah
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014 Category: Service
Matthew said this business is super honest. He had taken his vehicle in for an alignment. Before he took the vehicle in, the ASB light would go on and off. When they were doing the alignment, the light ended up going on, and they called him to let him know that it happened. They told him they were not sure if they did it or not. He appreciates that they were honest and called him.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

DP
Donna P.
Taylorsville, UT
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2014 Category: Service
Donna said this business did what they were supposed to do in a timely manner. They were very courteous and did a great job.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

AG
Aaron G.
Utah
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2014 Category: Service
Aaron said this business did what he asked them to do and he did not have any trouble.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

GH
Greg H.
Salt Lake City, UT
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2014 Category: Service
Greg said they did everything they said they were going to do.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704