Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

412 Reviews

98% Would Recommend
Latest Review about 1 year ago

Reviews


TB
Tony B.
Utah
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016 Category: Service
Spoke with Toby. He said the customer service is great. They told him everything up front and kept him in the loop. They worked with him to find the cheapest solution to his problems. He would like to thank the business for getting him back on the road.
This review was collected via phone interview by Customer Research Inc.

MM
Meir M.
Utah
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2016 Category: Service
Meir said Bryan was very nice and told him everything that needed to be done.
This review was collected via phone interview by Customer Research Inc.

LJ
Lorna J.
Utah
Dodge Caliber
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2016 Category: Service
Lorna said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JM
Jason M.
Utah
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2016 Category: Service
Jason said the business was good, fast, and friendly.
This review was collected via phone interview by Customer Research Inc.

KE
Kathreen E.
Utah
Mercedes-Benz E500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2016 Category: Service
Kathreen said she was satisfied with her overall experience and they did a pretty good job. However, this time it took a little longer than she expected.
This review was collected via phone interview by Customer Research Inc.

CW
Charles W.
Utah
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2016 Category: Service
Charles said this business always does well. They always keep their word and he appreciates all the work the owner, Brian does for him.
This review was collected via phone interview by Customer Research Inc.

JB
Joyce B.
Utah
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2016 Category: Service
Joyce said this business always treats her great and the work is great too.
This review was collected via phone interview by Customer Research Inc.

RM
Rob M.
Utah
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2016 Category: Service
Rob said this business did everything they said they would do. They did a quality job.
This review was collected via phone interview by Customer Research Inc.

PA
Paymen A.
Utah
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2016 Category: Service
Paymen said this business is perfect. His experience was fantastic and they do the best job.
This review was collected via phone interview by Customer Research Inc.

CA
Chris A.
North Salt Lake, UT
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2016 Category: Service
Chris said the business treats him really well, they are always straightforward and honest with him, which he really appreciates.
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Utah
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016 Category: Service
Dan said they have good service and communication. They are efficient and took care of everything he asked.
This review was collected via phone interview by Customer Research Inc.

KC
Kirk C.
Utah
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2016 Category: Service
Kirk said he received really good service there. He has had several vehicles of his serviced at this facility, and they do a good job meeting all of his needs.
This review was collected via phone interview by Customer Research Inc.

KP
Kylie P.
Utah
Dodge Avenger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2016 Category: Service
Kylie said she had no complaints about the business but she did have a longer wait than expected.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Salt Lake City, UT
Ford Pickup Heritage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2016 Category: Service
Kevin said they do a good job at this business. They're honest and don't try to cheat him.
This review was collected via phone interview by Customer Research Inc.

BH
Bruce H.
Utah
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2016 Category: Service
Bruce said they were good.
This review was collected via phone interview by Customer Research Inc.

DI
Dale I.
Utah
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016 Category: Service
Dale said this business was really decent to work with and he was referred to them by a friend that he did work with. They were easy to work with and were very reasonably priced. He would definitely recommend them.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 09/26/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

CV
Chris V.
Utah
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016 Category: Service
Chris said this business does quality work and they got his vehicle back to him, as soon as they could.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 09/26/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

DS
Daniel S.
Utah
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016 Category: Service
Daniel said he was impressed with how much money he did not have to spend at this business. They fixed his EGR sensor and it has been broken for 3 years, no one has been able to fix it.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 09/26/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

AR
Aspen R.
Utah
Chevrolet Cruze
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/21/2016 Category: Service
Aspen said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 09/26/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs. Also, we apologize about the wait and you having to take time out of your day again to get the tire issue addressed.

Brian Pierce
Shop Owner
801-263-9704

LL
Larry L.
Utah
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
Larry said he had a great experience with this business. They are easy to work with, do what they say they will do, and are reasonably priced. He has recommended them to others.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 09/26/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704