After speaking with customer and explained what was involved in the actual repair in terms of labor, he has agreed that he was not overcharged and that we actually saved him money.
We are glad to have cleared up this misunderstanding. Our mission to please our customers is our priority.
We sorry that you are not satisfied, however no repairs were carried out on your vehicle. You came with a broken car and declined recommended repairs.
Mr Anton was charged $500 for other items on his bill for repairs. The part he needed was found for $200 by our reliable source and was notified prior to repairing the car. Mr Anton later agreed that this was a miscommunication. All is well. More repairs have been performed since.Neville Douglas