Bedford Park Motors Ltd


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

232 Reviews

97% Would Recommend
Latest Review about 1 month ago

Wayne C. on 03/14/2018
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Wayne said the business is excellent.
Vehicle: Mercedes-Benz E-Class
Category: Service
Service Date: 03/12/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 03/19/2018

Thanks.

Neville Douglas
Owner
718-295-3806
Kishore K. on 02/28/2018
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Kishore said the business provided great service in a timely manner, and that throughout the years, they consistently give the best service.
Vehicle: Audi TT
Category: Service
Service Date: 02/27/2018
Review Created: 02/28/2018
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 03/19/2018

We always give best quality to our customers, thank you.

Neville Douglas
Owner
718-295-3806
David B. on 02/24/2018
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David said the staff were all great and they really tended to him. They went out of the way to call him to say his part was in. They were sociable. It was pleasant to go there.
Vehicle: Mercedes-Benz R350
Category: Service
Service Date: 02/13/2018
Review Created: 02/24/2018
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 03/19/2018

Thank you for your kind words.

Neville Douglas
Owner
718-295-3806
Danny O. on 02/23/2018
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Danny said the business did a good job. The good people were very nice and helpful. They did what they thought was right. They told him to bring the vehicle back in if he saw another leak so he will be taking it back soon.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 02/20/2018
Review Created: 02/23/2018
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 03/19/2018

We always like to be sure problems are being fix 100%. Thanks.

Neville Douglas
Owner
718-295-3806
Camille C. on 02/23/2018
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Camille said the staff were very pleasant, accurate and on time.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 02/19/2018
Review Created: 02/23/2018
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 03/19/2018

Thank you.

Neville Douglas
Owner
718-295-3806
FRANK P. on 02/19/2018
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"Competent & Efficient"
I’ve been servicing my cars at Bedford Park Motors for a while now & I’m always impressed at how competent & efficient they are.
Vehicle: Mercedes-Benz E320
Service Date: 02/14/2018
Review Created: 02/19/2018 07:03 AM
Neville D. at Bedford Park Motors Ltd responded on 03/19/2018

Thank you, very kind of you.

Neville Douglas
Owner
718-295-3806
Jose S. on 02/09/2018
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Jose said the service was fantastic.
Vehicle: Toyota Highlander
Category: Service
Service Date: 02/08/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 03/19/2018

It is a pleassure to work with you.

Neville Douglas
Owner
718-295-3806
Thomas M. on 02/08/2018
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Thomas said he would recommend the business.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 02/01/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 03/19/2018

Thanks.

Neville Douglas
Owner
718-295-3806
CHRISTOPHER B. on 01/04/2018
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"Excellent service"
The timely response to what was needed and. Parts arrived on time and the mechanic started on the car. The waiting time was not that long besides it was not boring since they provide free WF to customers while they are waiting for their car. After the work was done. It was text driven to make sure everything was alright.
Vehicle: Mercedes-Benz ML350
Service Date: 01/02/2018
Review Created: 01/04/2018 03:44 AM
Neville D. at Bedford Park Motors Ltd responded on 01/05/2018

Thank you for your kind words, customer satisfaction is our priority.

Neville Douglas
Owner
718-295-3806
David B. on 12/26/2017
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David said the business helped him out. The lady went out of her way to help with part names.
Vehicle: Mercedes-Benz R350
Category: Service
Service Date: 12/20/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 01/08/2018

It is always a satisfaction to help our customers.

Neville Douglas
Owner
718-295-3806
Aron H. on 12/26/2017
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Aron said the service was excellent. They are polite and they do a very good job.
Vehicle: Mercedes-Benz 300D
Category: Service
Service Date: 12/20/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 01/08/2018

Thank you for you for  your words.

Neville Douglas
Owner
718-295-3806
Franchot D. on 12/26/2017
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Franchot said the business always comes through for him when he needs them and he always leaves satisfied.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 12/20/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 01/08/2018

It is always our responsability to satisfied our customers, thank you.

Neville Douglas
Owner
718-295-3806
FRANK P. on 12/22/2017
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"Competent Mechanics"
Competent mechanics, reasonable wait times, knowledgeable staff.
Vehicle: Mercedes-Benz E320
Service Date: 11/30/2017
Review Created: 12/22/2017 05:01 AM
Neville D. at Bedford Park Motors Ltd responded on 12/22/2017

Thank you for your kind words.

Neville Douglas
Owner
718-295-3806
Miguel A. on 12/12/2017
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Miguel said the work came out good.
Vehicle: BMW 5 Series
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 12/22/2017

Thank you.

Neville Douglas
Owner
718-295-3806
Pedro G. on 11/17/2017
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Pedro said the business did a good job. However, his check engine light came on today and the lady told him to bring it back if he had any problems. So he will be bringing it back in as soon as he gets a chance.
Vehicle: Mercedes-Benz CLK-Class
Category: Service
Service Date: 11/13/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 11/20/2017

We always give the best to our customers and we concern about the needs of their cars, we always here when they need us.

Neville Douglas
Owner
718-295-3806
Vicky P. on 11/17/2017
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Spoke with Teddy. He said the service was excellent and the business was very nice and fast.
Vehicle: Mercedes-Benz C240
Category: Service
Service Date: 11/09/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 11/20/2017

We happy to give our best.

Neville Douglas
Owner
718-295-3806
FRANK P. on 11/16/2017
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"Competent & Courteous "
The folks at Bedford Park Motors are competent & courteous.
Vehicle: Mercedes-Benz E320
Service Date: 11/16/2017
Review Created: 11/16/2017 08:12 PM
Neville D. at Bedford Park Motors Ltd responded on 11/20/2017

Thank you for your complement.

Neville Douglas
Owner
718-295-3806
Danielle H. on 11/15/2017
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Danielle said the facility was attentive. She stated she felt the staff took time to explain what was wrong with the vehicle, and she felt comfortable and confident paying for the repair.
Vehicle: Volkswagen Touareg
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 11/16/2017

THANK YOU!

Neville Douglas
Owner
718-295-3806
Kyle C. on 11/04/2017
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Kyle said it was fine and they did an excellent job.
Vehicle: Mercedes-Benz GL-Class
Category: Service
Service Date: 11/02/2017
Review Created: 11/04/2017
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 11/10/2017

Thank You.

Neville Douglas
Owner
718-295-3806
Phillip S. on 10/30/2017
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Phillip said the service was great. The person at the front desk was amazing. It was good customer service.
Vehicle: BMW X6
Category: Service
Service Date: 10/25/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 11/09/2017

Thank you, it is a pleassure to help our customers.

Neville Douglas
Owner
718-295-3806
Displaying Review 1 - 20 of 232 in total