Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

563 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 18 days ago

Reviews


SN
Sharon N.
Haslett, MI
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Car repair
A&D is always receptive to my inquires and quick to explain what’s happening to my 11 year old car. They are professional, courteous and knowledgeable. I would recommend (and do) A&D Repair to anyone looking to maintain and repair their motor vehicle

EE
Estaban E.
East Lansing, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Needed to get my PCM on my Ford escape programmed
Great job guys thanks again for the great service. I know where to take my vehicle to be serviced....

Verified Customer
Dewitt, MI
Ford Econoline
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/26/2018
Under estimate of price
Price rate is fair. It was a dificult job but was estimated $150 low. About 20%. Thats a sticker shock and an extra day than expected

BT
Brian T.
Perry, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Spoke with Kara. She said this business was quick.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Holt, MI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Spoke with Florence. She said the business was the only facility that could fix her vehicle.
This review was collected via phone interview by Customer Research Inc.

FK
Fred K.
Laingsburg, MI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Fred said Eric has always been fair with him and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

RM
Rod M.
Holt, MI
Chevrolet Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Rod said the employees listened to his service needs. The repaired his vehicle.
This review was collected via phone interview by Customer Research Inc.

DW
Doug W.
Dewitt, MI
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Great business
Very professional staff, very friendly and informative. They treat you like family not just a number. Reasonable prices, clean and timely service.

AA
Awna A.
East Lansing, MI
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
They are the BEST!
I have finally found a place I truly trust to take my car . They are honest and professional. They always get me in and out as fast as they can. They work WITH you; and make it easy to take care of your vehicle with little interruption to you daily routine. I think they even washed my car the last time I was in. Thank you A and D!!!

EH
Ed H.
Haslett, MI
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Great Group of People
Every time I go in there, they can always take care of what I need and in a timely fashion. They always give my car a nice wash afterwards as well which is greatly appreciated. I’ve been going to them for years and always come out happy.

DP
David P.
Haslett, MI
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Truck repair
In a world that lies and cheats, it’s great to find a repair business that is honest and reliable. Willing to work with you and calls you when they say they would. Saving you money when they can.

MG
Marty G.
East Lansing, MI
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Great Customer Service.
Great professional experience and no high pressure sales tatics.

BS
Bristoll S.
Lansing, MI
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Bristoll said the service is great, and the staff got the work done fast.
This review was collected via phone interview by Customer Research Inc.

GV
Glen V.
Haslett, MI
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Glenn Varlesi review
friendly “honest” service. did wut they said they would. so far, car is running great. no surprises on price. i have done business with A&D for years. i trust them.

JS
Jay S.
Haslett, MI
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Great family run business!!
Fast service, and suggestions on other repairs for the future! Don’t get me wrong everyone hates car problems and the cost, but it’s nice to know what will needs fixing soon!! Thanks Dan, Brent, and Eric!! Missed you guys at the front counter.

RS
Richard S.
Plymouth, MI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Richard said they did everything he wanted them to do , they kept him informed, and they cleaned up the vehicle afterwards.
This review was collected via phone interview by Customer Research Inc.

FR
Francine R.
Comstock Park, MI
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Francine said they were on their way home from Canada and started having trouble with their vehicle. She called this business an hour before their closing time. They ordered the parts to fix the vehicle. She stated she feels so blessed to have found them. They were very nice, really helpful, and pleasant. They communicated the vehicle was not completely fixed but they would make it drivable to get them home. This helped them avoid having to stay in that city over night. They were amazing.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Williamston, MI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
David said this business was the best. The staff were awesome and very friendly. They did a wonderful job. He could not ask for anything more.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Haslett, MI
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Richard said he has been going to this business for years. He has always been treated fairly, even though he spent a lot of money.
This review was collected via phone interview by Customer Research Inc.

DM
Dan M.
Haslett, MI
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Dan said the people were friendly, helpful, and got the job done in a timely manner. They did a great job.
This review was collected via phone interview by Customer Research Inc.