Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

630 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 4 days ago

Reviews


PG
Pam G.
East Lansing, MI
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019
Friendly , knowledgeable, efficient.
The services A&D provide are exemplary! They are efficient accommodating, through, knowledgeable, and friendly. I feel confident that they are honest, and will provide me the best service possible. I do recommend them to everyone I know.

TK
Thomas K.
Greeley, KS
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Thomas said he has no issues and it was a very easy experience.
This review was collected via phone interview by Customer Research Inc.

EF
Ethan F.
Laingsburg, MI
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
A&D auto body
Roy and Josh got me in super fast and I was able to get the info on my car the next day. Alex worked fast and did a real thourough job explaining the issues and giving me hope with what needs to be done. Great place to get your car looked at and I truly appreciate the quality guys there and their professionalism.

SB
Sean B.
Bath, MI
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
Great Customer Service
I hit a deer and went through the totaling process of my vehicle. I was just another claim number for my insurance company, but not for A and D. Chris kept me updated on every step, when insurance would not. Using their expertise, I felt that I received sound advice on how to best proceed and what to expect at each step. Great customer service!

RP
Richard P.
Haslett, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Quick service and good customer contact
Very satisfied with service.

Verified Customer
Haslett, MI
Nissan NV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Great shop!
Good to know whatever issue you have these guys can handle it ! If they don’t know they will tell you and they will research the problem and the best parts available !

Verified Customer
Haslett, MI
Nissan NV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Great value,!
Brought my work van in for what seemed to be a serious issue, quickly diagnosed the problem which was just a setting issue no charge 👌

Verified Customer
Haslett, MI
Nissan NV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
General service
It’s always assuring to drop your vehicle off and get a complete diagnostic From a true professional.

KD
Kim D.
Perry, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Trustworthy Establishment
Excellent professional friendly staff. They're knowledgeable and easy to work with to get us back on the road.

AB
Aubrey B.
Bath, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Friendly and Efficient
I called that morning for an appointment and they fit me in right away. After dropping my car off, one of the workers even gave me a ride back to my house. The staff was so friendly and professional! One great feature is that after the mechanics assess your car, you receive a text with a link showing you everything that needs to be fixed and an explaination of why it is important to fix. I liked that I was able to view that link and have an idea of what was wrong with my car prior to receiving a call. Overall great experience! I will be going back in the future.
Dan G. from A & D Repair responded on 03/01/2019

Aubrey,
It was our pleasure! Thank you so much for choosing A&D. We look forward to helping you and your family with all your future automobile needs. 

Roy,


MG
Marty G.
East Lansing, MI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Straight honest quotes and great Craftsmanship from their certified Master Mechanics.
My vehicle is a high mileage ride, I appreciate A&D working with us for all the options available for repair. We appreciate how they always get and keep our vehicles affordably and professionally in full working conditions.
Dan G. from A & D Repair responded on 02/28/2019

Marty it has been our pleasure to service your vehilces. Look forward to working with you for many more years to come.


LM
Larry M.
Haslett, MI
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Professional and friendly
A&D staff are great.
Today was no exception, wife Advised me that her car was over due for an oil change. They were able to accommodate my request for immediate servicing.
Now I am a service professional so my expectations are high. The staff at A&D have never disappointed me in the 12 plus years of our relationship together.
I average around 35,000 miles each year.
They have helped me keep my vechiles on the road trouble free.
I highly recommend all the services they offer. Mechanical, Paint and Body, and rental equipment.
Dan G. from A & D Repair responded on 02/28/2019

As usual Larry it was a pleasure to see you. Congrats on the new vehicle and look forward to maintaing it for you. Lets see if we can hit 500k on this one! lol


JG
John G.
Saint Johns, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Excellent service
Brought my 5th wheel to have body work done. Work was done timely with excellent results. Extremely happy. Very friendly service.

AT
Amy T.
Byron Center, MI
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2019
Prompt service!!!
We are a Transportation company and they knew we needed the van fixed fast. That’s exactly what they did for us. We were able to have that van back on the road that day. Our driver was treated great and even offered a ride home. Nice to see such great customer service and quality work.
Dan G. from A & D Repair responded on 02/25/2019

Amy, 
Thank you so much for the kind review. We try our very best to go above and beyond as we know that you can choose anyone but you chose us. Please let me know what we can do to earn that 5th star in the future. 

Sincerely, 
Roy Niemi
Service Manager 


DR
Dan R.
Haslett, MI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Thorough inspection
Very thorough inspection and listing them on inspection sheet. Found item that was under warranty and repaired it. Listed what recalls that where open also.
Thanks A&D!
Dan G. from A & D Repair responded on 02/25/2019

Thank you for your continued service and kind words. We look forward to seeing you in the future. 


AR
Al R.
Bath, MI
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Knowledgeable fair easy to work with
I have been using A&E auto repair for my 2005 Sebring convertible for three years. They are great to work with fair Pricing, Very knowledgeable of my car and being able to have a loaner while in the shop is just a plus. I would highly recommend them for any mechanical or vadi work
Dan G. from A & D Repair responded on 02/25/2019

Al thank you so much for your kind words and we look forward to working on your cars for years to come.


Verified Customer
East Lansing, MI
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Fast, Affordable and Friendly
I was happily suprised when the final price was lower than the quoted price. They got me in, fixed and on my way quite quickly. Always friendly and easy to work with.
Dan G. from A & D Repair responded on 02/25/2019

Thank you for your continued confidence in A&D Repair.

Thank you,
Roy


BH
Bill H.
East Lansing, MI
Saturn LW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Reliable, Friendly, Informative
It’s always a pleasant experience to drop off my car or my camper.0 I have the confidence the work will be done well and only what is needed. Any questions will be answered and if not known they will do the research. A & D Repair employees are a great team.

LV
laura v.
East Lansing, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Electrical Connection
My pick up trailer light connection wasn't working which was caused by some incomplete body repair work done in another city. As I am new to town and needed to use the trailer, I just walked in and asked them if they could fit me into their morning. The guys were very accommodating, friendly, competent and repaired the problem at no charge! I will definitely return for regular repair work in the future.
Dan G. from A & D Repair responded on 02/18/2019

Laura,
Welcome to the area and we enjoyed meeting you and look forward to helping you in your future automobile needs. 


MC
Matt/Melissa C.
East Lansing, MI
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Fair, friendly, fast
My car is heading toward antique status, and the mechanics at A&D have kept it in great shape. They quote fair prices and stand behind their work. Mechanics and staff are friendly and professional. I highly recommend A&D Repair.

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