Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

687 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


HD
HENRY D.
Prescott, AZ
Jeep Liberty
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/25/2016
Rude owner - Bob
Was greeted by Bob (owner) who had an attitude from the get go- he asked me something. About a filter- I didn't understand him and asked "what's that?" He gave a disgusted grunt- and looked at me with a frown- he then did explain what he said and we moved on. When I received the bill- the oil chg was 70.00- I asked why and I was told that the Mobil synthetic oil is the most expensive and that was used- Brian also said they have a lesser expensive synthetic oil- and and that the Mobil was requested- I wasn't given a choice of oils as I checked in- I am disgusted with whole experience! Brian was really fair and considerate in explaining the bill

DC
Don C.
Chino Valley, AZ
Ford Explorer Sport Trac
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/07/2018 Category: Service
Don said the service wasn't very good at this business and he would not recommend them for service.
This review was collected via phone interview by Customer Research Inc.

RW
Roy W.
Arizona
Jeep Grand Cherokee
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/24/2017 Category: Service
Roy said this business did a good job. He talked to Bob while he was in Wyoming and he was excellent. He thanked them and appreciated the work they did.
This review was collected via phone interview by Customer Research Inc.

MS
MAX S.
Chino Valley, AZ
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/17/2016
Call back
Your service advisor was going to call me about a noise he or Mech heard in my wife's focus but he never called and even said wouldn't forget 😡

BH
Bobby H.
Arizona
Honda Passport
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/08/2014 Category: Service
Bobby said the business was not very prompt at working on his vehicle.
This review was collected via phone interview by Customer Research Inc.

TD
Trevor D.
Arizona
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Trevor said the employees did everything he asked them to do and more.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Prescott, AZ
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2018 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Ash Fork, AZ
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2018 Category: Service
Jim said this business seemed personable and professional. He was quite satisfied with them. They were on time and kept to their appointment and schedule. They treated him with dignity and respect.
This review was collected via phone interview by Customer Research Inc.

MB
Michelle B.
Paulden, AZ
Nissan Sentra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
Michelle said this business was very good.
This review was collected via phone interview by Customer Research Inc.

MP
Mike P.
Paulden, AZ
RAM 3500 HD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
Mike said his overall experience at this business was good and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

EN
Ellis N.
Chino Valley, AZ
Chevrolet Venture
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2016 Category: Service
Spoke with Retta. She said the business did a really good job and they have good prices.
This review was collected via phone interview by Customer Research Inc.

AD
Andrew D.
Paulden, AZ
Volvo XC70
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2016 Category: Service
Andrew said after an oil change, he had trouble getting a screw back in place. He stated he thought the business might have not tightened it all the way.
This review was collected via phone interview by Customer Research Inc.

MP
Mike P.
Paulden, AZ
Buick Park Avenue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2016 Category: Service
Mike said the business is customer friendly. He and his wife get treated well. The staff did a good job. They deal with Bob.
This review was collected via phone interview by Customer Research Inc.

AS
Alice S.
Chino Valley, AZ
Pontiac Montana
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2016 Category: Service
Alice said their prices are a little bit more than she would like to pay, but she knows it's worth it.
This review was collected via phone interview by Customer Research Inc.

RB
RAY B.
Chino Valley, AZ
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2016
Electrical repair of handicap van
Good job. Took only 1 hour to find the problem.

TS
Tyler S.
Chino Valley, AZ
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2016 Category: Service
Tyler said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

MR
Matthew R.
Prescott, AZ
Saturn SL2
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2016 Category: Service
Matthew said the customer service itself was great but a little over price than what he is use to.
This review was collected via phone interview by Customer Research Inc.

CL
Chris L.
Chino Valley, AZ
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2016 Category: Service
Chris said the business is forth right, honest and quick.
This review was collected via phone interview by Customer Research Inc.

AB
ALAN B.
Prescott, AZ
Chevrolet Cutaway
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2015
Very Good, Professional Service
My vintage motor-home now runs great. Will use it this weekend.
Thanks, guys!

BF
BRENDA F.
Chino Valley, AZ
Buick Century
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2015
Friendly, personable, reasonable, accommodating
My air conditioning broke. Drove into Bob's thinking I was going to have to wait days or a week. He was able to squeeze me in that day, took care of the problem, and gave me a great deal. Thank goodness in this heat!

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