Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

706 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


DC
Don C.
Chino Valley, AZ
Ford Explorer Sport Trac
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/07/2018 Category: Service
Don said the service wasn't very good at this business and he would not recommend them for service.
This review was collected via phone interview by Customer Research Inc.

HD
HENRY D.
Prescott, AZ
Jeep Liberty
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/25/2016
Rude owner - Bob
Was greeted by Bob (owner) who had an attitude from the get go- he asked me something. About a filter- I didn't understand him and asked "what's that?" He gave a disgusted grunt- and looked at me with a frown- he then did explain what he said and we moved on. When I received the bill- the oil chg was 70.00- I asked why and I was told that the Mobil synthetic oil is the most expensive and that was used- Brian also said they have a lesser expensive synthetic oil- and and that the Mobil was requested- I wasn't given a choice of oils as I checked in- I am disgusted with whole experience! Brian was really fair and considerate in explaining the bill

AR
Angela R.
Chino Valley, AZ
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/27/2014 Category: Service
Angela said the work was good but the price was not broken down for her. She was offered a tune up plus the fuel injections flushed for over $400 but she was not given options. She went elsewhere and paid a little more than $100. She will not recommend the business due to the pricing not being broken down.
This review was collected via phone interview by Customer Research Inc.

DP
DOUG P.
Chino Valley, AZ
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Great service
Our car was treated with care. The service was outstanding. Everything was checked.

VS
VICKI S.
Chino Valley, AZ
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Honest business
Always have good experiences when dealing with this company

CM
CLIFFORD M.
Chino Valley, AZ
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Subaru service
Fast service priced fairly.

MH
MARTI H.
Chino Valley, AZ
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Bob takes time to educate his customers.
What I like best about Bob's Complete Automotive Repair is his willingness to educate and explain procedures needed for my vehicles. It is empowering for me as a single woman to understand why I am spending money for repairs/maintenance and what exactly is being done. I only wish I could find a medical doctor like Bob!

AJ
Ab J.
Chino Valley, AZ
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Spoke with Dee Dee. She said the service is always timely.
This review was collected via phone interview by Customer Research Inc.

GK
GERALD K.
Prescott, AZ
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Excellent service along with very positive attitudes.
Just moved from California to Prescott and needed to have a part attached to the underside of my Prius.
Bob’s was recommended by my daughter who takes her trucks to Bob’s Car Care.
Brought my car in after calling for appointment, went to breakfast at Gabbys, came back, part was attached and “no charge”.
Made appointment for oil change, brought car in , went to lunch at Gabbys, came back and car was ready to go at a very reasonable price for the oil change./
Will be taking my Prius there for service when required.

JJ
Josh J.
Prescott Valley, AZ
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Josh said the business has great customer service and amazing prices, they are good people.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Kingman, AZ
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Spoke with Marlene. She said the staff was truthful, honest and did a good job. They will see the staff when they need them.
This review was collected via phone interview by Customer Research Inc.

CK
CINDY K.
Chino Valley, AZ
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Trustworthy
These folks have integrity and it shows in all they do. Plus, they serve great coffee 😎

JW
Jeff W.
Paulden, AZ
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Jeff said they were courteous. They did exactly what he told them to do, at a fair and reasonable price.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Paulden, AZ
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Very knowledgeable and Lube Tech
Bob’s Complete Automotive always does a 27 point inspection on you vehicle when you are getting your oil changed, I’m grateful because they found an intake hose that had come loose, this was a good catch...saved me so much Money in the long run and they fixed it for me at no charge!!!

BA
BILL A.
Chino Valley, AZ
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Great as Always
These guys always do the job right, quickly, and at a great price

MA
Mike A.
Prescott Valley, AZ
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Mike said this is the best place around his area for service, the mechanic is a good man that does good work.
This review was collected via phone interview by Customer Research Inc.

DP
DOUG P.
Chino Valley, AZ
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Great service
We had a minor problem which was resolved within five minutes. These people know what to do and how to get it done without hesitation.

JM
Jerry M.
Rifle, CO
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Jerry said the business had exceptionally good service. They were prompt and eager to assist his vehicle to find the situation. He stated he wants to thank the business for providing him with great service.
This review was collected via phone interview by Customer Research Inc.

CC
Christine C.
Arizona
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Christie said there were things she did not understand, but everything worked out in the end.
This review was collected via phone interview by Customer Research Inc.

CW
Cathrine W.
Arizona
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Catherine said the service was timely.
This review was collected via phone interview by Customer Research Inc.

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