Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

654 Reviews

100% Would Recommend
Latest Review about 10 hours ago

Reviews


DC
Don C.
Chino Valley, AZ
Ford Explorer Sport Trac
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/07/2018 Category: Service
Don said the service wasn't very good at this business and he would not recommend them for service.
This review was collected via phone interview by Customer Research Inc.

HD
HENRY D.
Prescott, AZ
Jeep Liberty
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Overall Rating 1/5rating 1rating 1rating 1rating 1
08/25/2016
Rude owner - Bob
Was greeted by Bob (owner) who had an attitude from the get go- he asked me something. About a filter- I didn't understand him and asked "what's that?" He gave a disgusted grunt- and looked at me with a frown- he then did explain what he said and we moved on. When I received the bill- the oil chg was 70.00- I asked why and I was told that the Mobil synthetic oil is the most expensive and that was used- Brian also said they have a lesser expensive synthetic oil- and and that the Mobil was requested- I wasn't given a choice of oils as I checked in- I am disgusted with whole experience! Brian was really fair and considerate in explaining the bill

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Angela R.
Chino Valley, AZ
Chevrolet Cobalt
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/27/2014 Category: Service
Angela said the work was good but the price was not broken down for her. She was offered a tune up plus the fuel injections flushed for over $400 but she was not given options. She went elsewhere and paid a little more than $100. She will not recommend the business due to the pricing not being broken down.
This review was collected via phone interview by Customer Research Inc.

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HEIDI T.
Chino Valley, AZ
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Great Service
Bob and the staff are always very friendly and helpful, and I'm happy with the service I get there.

VP
VAL P.
Chino Valley, AZ
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Excellent Service
Excellent service that consisted of taking my car out for a drive to expedite the diagnosis of repaires needed, ie: brakes or not, wheel alignment, steeing issues, etc. Attention given to my finances and the time availability that I could leave my car. Don and Bob are the best!! Bob took my car to Prescott to get the wheel bearing fixed faster! Everything was perfect and my car is as good as new!! They definately went the extra mile (!) Thank you sooo much!

CA
Carol A.
Chino Valley, AZ
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Carol said everything got taken care of.
This review was collected via phone interview by Customer Research Inc.

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Al S.
Chino Valley, AZ
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Al said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Deeny Y.
Chino Valley, AZ
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Deeny said she has known the business for years and they are good at what they do. She will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

LT
Lorinda T.
Chino Valley, AZ
Ford C-Max Energi
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Lorinda said the business did a great job. She really appreciates the service.
This review was collected via phone interview by Customer Research Inc.

RW
Rosalee W.
Kingman, AZ
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Rosalee said, this business had great rates, the staff completed the repairs quickly and they were friendly.
This review was collected via phone interview by Customer Research Inc.

RB
Randy B.
Chino Valley, AZ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
FRIENDLINESS AND SERVICE
AS ALWAYS, THE SERVICE WAS FRIENDLY. I HAVE TAKEN MY VEHICLES TO BOB'S BECAUSE I KNOW THAT HE WILL DO A GOOD JOB.

JS
Joni S.
Chino Valley, AZ
Pontiac G5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Joni said the business got her a good deal on her battery.
This review was collected via phone interview by Customer Research Inc.

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Brandon S.
Chino Valley, AZ
Dodge Magnum
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Brandon said Bob was very friendly, and kept him informed about his vehicle. He is just a good guy.
This review was collected via phone interview by Customer Research Inc.

BC
Bruce C.
Chino Valley, AZ
GMC Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Bruce said the staff is very competent, honest, and got him in quickly even when they were busy. He is very pleased.
This review was collected via phone interview by Customer Research Inc.

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Jake C.
Chino Valley, AZ
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Jake said he had a good experience at this business. The service was good and fast. Their rate was fair.
This review was collected via phone interview by Customer Research Inc.

KC
Ken C.
Chino Valley, AZ
Chevrolet S-10
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Ken said the staff did a good job and they recommended things that he will get done in the future.
This review was collected via phone interview by Customer Research Inc.

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Rick N.
Chino Valley, AZ
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Rick said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

TD
Trevor D.
Arizona
Ford Mustang
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Trevor said the employees did everything he asked them to do and more.
This review was collected via phone interview by Customer Research Inc.

CM
Catherine M.
Chino Valley, AZ
Pontiac Grand Am
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Catherine said she liked that Bob explained what happened and what he did.
This review was collected via phone interview by Customer Research Inc.

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Eli J.
Chino Valley, AZ
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Eli said they were nice and seemed confident.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 654 in total