Kevin's North Area Transmissions & Automotive II


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

449 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
94% Would Recommend
Latest Review about 20 hours ago
Marquis T. ReScore Review on 10/27/2016
ReScore
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Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
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Marquis said he was given a call but nothing else has been done.
Vehicle: Dodge Charger
Category: Service
Service Date: 10/13/2016
Review Created: 10/17/2016
This review was collected via phone interview by Customer Research Inc.

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Marquis said the business did a diagnostic for $75 and they would not tell him what needed to be repaired, only a quote on how much it would cost to fix. He would not recommend the business for the reasons already stated.
Vehicle: Dodge Charger
Category: Service
Service Date: 10/13/2016
Review Created: 10/17/2016
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 10/24/2016

Please allow us the opportunity to satisfy you as a valued customer. Gloria or Shelton can assist you with the diagnostic information pertaining to your vehicle's specific needs.  On 10/11/16 you brought your 2007 Dodge Charger to our shop to diagnose your check engine light and engine performance issues, citing the accelerator jerks and shutters when letting off the gas pedal.  We performed an engine diagnostic code scan which generated the following results:  P0016-engine cam/crank timing mis alignment bank 1, C121C torque request signal denied, C121C - EGR tube seal/throttle body/intake manifold/map sensor. Our Technician spoke with you on this day and it was determined you would need to come back and be able to drop off the vehicle which would give us an opportunity to further diagnose your issue. You were not able to stay at this time, and requested to reschedule at a later date. The codes shown on the scanner identify this could be an issue caused by several possible issues which include: timing belt/chain misalignment (timing gear), damaged crankshaft or camshaft tone wheel or pulse ring which we advised additional time was needed to inspect the timing components after the timing cover is removed, please contact us to reschedule your appointment at a time which is convenient for you. Further diagnostics are needed and you have already paid the fee.  Please Contact Gloria or Shelton at 843-552-2666

JAMES R. on 04/25/2018
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"A MAN of HIS WORD"
Repair & or Transmission Shops ! Scary words for most. I was quoted a price. Kevins North area Transmissions II LLC, DELIVERED what they promised! I highly recommend. Me and my 2010 Ford Ranger say THANK YOU.

James Ryan
Commercial Accounts Executive
GREGORY PEST SOLUTIONS
Vehicle: Ford Ranger
Service Date: 04/23/2018
Review Created: 04/25/2018 06:42 AM
Darius A. on 04/24/2018
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Darius said they were very accommodating. They diagnosed the vehicle, fixed it and told him if there was a problem to bring it back.
Vehicle: Isuzu Rodeo
Category: Service
Service Date: 04/13/2018
Review Created: 04/24/2018
This review was collected via phone interview by Customer Research Inc.
Charvas T. on 04/16/2018
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Charvas said he has always used the business for service, and they always do an excellent job.
Vehicle: Ford Windstar Wagon
Category: Service
Service Date: 03/26/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 04/20/2018

Thank you for being a continued customer of Kevin's North Area Transmissions & Automotive II. We value and appreciate your business!

Josh B. on 04/13/2018
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Josh said the customer service was pretty good.
Vehicle: GMC Envoy XL
Category: Service
Service Date: 03/27/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 04/20/2018

Thank you for being a valued Kevin's North Area Transmissions & Automotive II customer. We appreciate your business!

Jesus M. on 04/09/2018
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Jesus said the business did a good job.
Vehicle: Dodge Neon
Category: Service
Service Date: 04/06/2018
Review Created: 04/09/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 04/13/2018

Thank you for being a valued customer of Kevin's North Area Transmissions & Automotive II. We appreciate your business!

Rayshawn M. on 04/07/2018
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Rayshawn said the business provided pretty good service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 03/30/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 04/09/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We appreciate your business.

Monique P. on 04/07/2018
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Monique said the staff were able to accommodate her when they were about to close. They answered the questions she had and provided great customer service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 04/05/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 04/09/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We take pride in providing exceptional service to all our customers at all times. We greatly appreciate your business!

Darryl J. on 04/06/2018
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Darryl said the service took a lot longer than he thought it would, and it inconvenienced him.
Vehicle: Hyundai Accent
Category: Service
Service Date: 04/03/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 04/09/2018

Thank you for choosing & rating Kevin's North Area Transmissions & Automotive II to service your vehicle. We apologize for any inconveniences you experienced while the repairs to your vehicle were being completed. While we empathize with your grievance regarding the time involved in repairing your front wheel bearings; please note that a lot of the repair time was beyond our control. During the process of repairing your front wheel bearings, we realized that it was also necessary to order & install a driver front spindle for your vehicle. Once we were aware that there would be additional time required for the repair, we did our best to keep you informed of the process. Again, we apologize for any inconveniences you experienced. Thank you for your business!

Dameon W. on 04/06/2018
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Dameon said his overall experience was great. All of their services and staff are great. He stated he hopes they keep doing what they are doing.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 04/09/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We greatly appreciate your business!

Maezell J. on 04/05/2018
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Maezell said the business did what she asked them to do and she was satisfied.
Vehicle: Dodge Pickup
Category: Service
Service Date: 04/03/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 04/09/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We greatly appreciate your business!

TAMIKA M. on 03/20/2018
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"Satisfied customer"
I AM greatful for this company. They don't tell you anything just to get your Money and not fix the problem. EVERYONE at this shop is ALWAYS respectful, friendly, very humble, and cares about making sure you are Satisfied.
Vehicle: Land Rover Range Rover Sport
Service Date: 03/19/2018
Review Created: 03/20/2018 01:53 AM
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 03/20/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We are pleased that our efforts to provide excellent service did not go unnoticed. Your business is greatly appreciated!

Corvetta W. on 03/13/2018
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Corvetta said the business did a great job and everyone was really helpful.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 03/10/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 03/20/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We are happy to know that you were pleased with the service you received. Your business is greatly appreciated!

Tiffany S. on 03/09/2018
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Tiffany said the business provides excellent service.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 03/07/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 03/20/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. we are pleased that our efforts to provide excellent service did not go unnoticed. We greatly appreciate your business!

Kiana J. on 03/08/2018
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Kiana said the business provided great service and Gloria, at the front desk, handled everything nicely.
Vehicle: Cadillac Escalade
Category: Service
Service Date: 03/07/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 03/20/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. Gloria and all our staff take pride in providing each customer with courteous and professional service. We greatly appreciate your business!

Bugs W. on 03/08/2018
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Bugs said this business is excellent, professional and timely. He was very impressed with everything.
Vehicle: BMW 3 Series
Category: Service
Service Date: 03/07/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 03/20/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We are grateful that our efforts to provide excellent service did not go unnoticed. Your business is greatly appreciated!

Bryant L. on 03/07/2018
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Bryant said the business did a good job.
Vehicle: Dodge Nitro
Category: Service
Service Date: 03/02/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 03/08/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We greatly appreciate your business!

Corey H. on 03/07/2018
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Corey said the business took good care of him. They were good employees and the job was done on time.
Vehicle: Kia Forte
Category: Service
Service Date: 03/01/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 03/20/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We greatly appreciate your business!

Charles A. on 03/06/2018
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Charles said he recommends this business for service.
Vehicle: HUMMER H3
Category: Service
Service Date: 03/03/2018
Review Created: 03/06/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 03/08/2018

Thank you for your recommendation and for being a valued Kevin's North Area Transmissions & Automotive II customer. We greatly appreciate your business!

Dave W. on 03/06/2018
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Dave said the staff were very helpful.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/03/2018
Review Created: 03/06/2018
This review was collected via phone interview by Customer Research Inc.
Shelton M. at Kevin's North Area Transmissions & Automotive II responded on 03/08/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We are pleased to know that you received the courteous service you deserve. We welcome the opportunity to render future services for vehicle as needed!

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