Kevin's North Area Transmissions & Automotive II

Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

520 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 2 days ago

Reviews


MT
Marquis T.
South Carolina
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2016 Category: Service
Marquis said he was given a call but nothing else has been done.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/17/2016 Category: Service
Marquis said the business did a diagnostic for $75 and they would not tell him what needed to be repaired, only a quote on how much it would cost to fix. He would not recommend the business for the reasons already stated.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 10/24/2016

Please allow us the opportunity to satisfy you as a valued customer. Gloria or Shelton can assist you with the diagnostic information pertaining to your vehicle's specific needs.  On 10/11/16 you brought your 2007 Dodge Charger to our shop to diagnose your check engine light and engine performance issues, citing the accelerator jerks and shutters when letting off the gas pedal.  We performed an engine diagnostic code scan which generated the following results:  P0016-engine cam/crank timing mis alignment bank 1, C121C torque request signal denied, C121C - EGR tube seal/throttle body/intake manifold/map sensor. Our Technician spoke with you on this day and it was determined you would need to come back and be able to drop off the vehicle which would give us an opportunity to further diagnose your issue. You were not able to stay at this time, and requested to reschedule at a later date. The codes shown on the scanner identify this could be an issue caused by several possible issues which include: timing belt/chain misalignment (timing gear), damaged crankshaft or camshaft tone wheel or pulse ring which we advised additional time was needed to inspect the timing components after the timing cover is removed, please contact us to reschedule your appointment at a time which is convenient for you. Further diagnostics are needed and you have already paid the fee.  Please Contact Gloria or Shelton at 843-552-2666


MM
MIKE M.
Holly Hill, SC
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Mike (Roberta)Moultrie
Excellent service took my car in for an oil change and I was seen in 5 minutes after I got there no waiting The Price is Right and a very friendly staff.. I would recommend this business to any friend if you have never been to Kevin's transmission give them a try I guarantee you will. be satisfy...Shelton and Staff excellent work!

MG
Miachel G.
Charleston Afb, SC
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Miachel said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 12/13/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We appreciate your business and your willingness to refer customers to us.


TJ
Terrance J.
North Charleston, SC
Chrysler 300
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/06/2018 Category: Service
Terrance said that the business was alright.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 12/13/2018

Thank you for choosing Kevin's North Area Transmissions II to diagnose your vehicle. We appreciate your business.


JT
J T.
Ladson, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Oil change My apologizes!
I'm now embarrassed with a comment left below with fluids not being topped off when the fill line wasn't to the top. But I will say with the issue I "thought "I had they were quick to fix it. Again, sorry! I will definitely be coming back ☺️

RS
RICK S.
North Charleston, SC
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2018
Jeep repairs
Excellent and knowledgeable staff. They go the extra mile to ensure the work is done correctly!
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 11/27/2018

Thank you for being a valued & continued customer of Kevin's North Area Transmissions II. We greatly appreciate your business!


Verified Customer
Ladson, SC
Honda Pilot
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/26/2018
Oil change
Nothing was topped off , coolant, wiper fluid etc at all
And they forgot to put the new mileage sticker up
Not impressed
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 11/27/2018

On behalf of the KNAT2 Management, we apologize for the quality of service you received. You will hear from our Management Team soon regarding your experience with us. We'd like the opportunity to make a better impression on you.

Sincerely,

Management
KNAT2, LLC


CP
CHRIS P.
Summerville, SC
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Quality work worth paying for
Great customer service. Work was done fast and good. They have made a customer for life.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 11/27/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business and welcome the opportunity to serve you in the future.


CR
Clyde R.
North Charleston, SC
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Clyde said when he came in he was greeted immediately.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 11/27/2018

Thank you for choosing Kevin's North Area Transmissions II for your vehicle repair. We are pleased that you experienced the friendly, courteous service we strive to provide our customers. Your business is greatly appreciated.


DK
DARNELL K.
Goose Creek, SC
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Best in the Low Country
Great Service, Good Prices
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 11/20/2018

Thank you for being a valued customer of Kevin's North Area Transmissions II. We appreciate your business.


EC
EMILLE C.
North Charleston, SC
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Excellent!
Kevin’s transmission is always great. Ms. Gloria is always helpful and the rest of the team!
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 11/15/2018

Thank you for choosing Kevin's North Area Transmissions II for your vehicle maintenance needs. We value providing friendly and professional service to all our customers. Your business is greatly appreciated! 


MC
MICHAEL C.
North Charleston, SC
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Great service
Great service friendly staff.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 11/15/2018

Thank you for choosing Kevin's North Area Transmissions II for your vehicle maintenance needs. We strive to provide friendly and professional service to all our customers. Your business is greatly appreciated! 


NK
Nicole K.
SC
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Nicole said Shelton does a very good job.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 11/09/2018

Thank you for being a valued Kevin's North Area Transmissions II customer! We welcome the opportunity to provide your next routine vehicle mainentance. Your business is greatly appreciated.


TR
TERRENCE R.
North Charleston, SC
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Great service
Everyone is so kind and I always receive quality work.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 11/08/2018

Thank you for being a continued customer of Kevin's North Area Transmissions II. We value you and your business is greatly appreciated.


CH
CAROL H.
North Charleston, SC
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Best services with reasonable prices
Professional and Courteous
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 11/06/2018

Thank you for choosing Kevin's North Area Transmissions II for your vehicle needs. We are pleased that you received the professional and courteous service you deserve. Your business is greatly appreciated!


AG
Alfred G.
North Charleston, SC
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Alfred said they have good customer service, they are fast and they do a good job,
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 11/08/2018

Thank you for choosing Kevin's North Area Transmissions II for your vehicle maintenance needs. We are pleased that our services were satisfactory for you. Your business is greatly appreciated.


HB
Hebert B.
North Charleston, SC
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Hebert said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 11/08/2018

Thank you for choosing Kevin's North Area Transmissions II for your vehicle maintenance needs. We are pleased that our services were satisfactory for you. Your business is greatly appreciated.


VC
VALERIE C.
Summerville, SC
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Routine Oil Change
The experience at Kevin's #2, is always professional from the time you enter the business, until my departure. Keep up the great work.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 10/31/2018

Thank you for being a valued customer of Kevin's North Area Transmissions II! It is important to us to provide our customers with efficient and courteous service; and we are pleased that you experienced that with us. Your business is greatly appreciated; and we welcome the opportunity to continue servicing your routine vehicle maintenance.


RG
Reinhard G.
Summerville, SC
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Reinhard said the service was great.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 10/31/2018

Thank you for being a valued customer of Kevin's North Area Transmissions II! We greatly appreciate your business.


WH
William H.
North Charleston, SC
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
William said he received exceptional service. They were fair, honest and affordable. He is taking his wife's vehicle in for service and looks forward to doing business with them again
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 10/31/2018

Thank you for being a valued customer of Kevin's North Area Transmissions II! It is important to us to provide our customers with the exceptional, honest & efficient service they deserve. We greatly appreciate your business and welcome the opportunity to service your wife's vehicle.