Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

376 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


DD
Dwight D.
Corona Del Mar, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/25/2017
Worst Experience Ever with a car repair place
After a year, Tech Age still has my car, a 1949 Dodge that I bought to restore. As soon as I pick it up, if it's ever actually ready, I will retain an attorney and seek relief for a number of items that I will describe after concluding my miserable experience with Rick and crew. After spending thousands of dollars Rick told me my car was "JUNK". Odd that he didn't mention that when I took it in to get an estimate and begin the restoration.Odd that as I paid along the way he didn't tell me the car was junk. But he gladly worked on the junk and charged me a premium. So, I just want to help anyone that might be thinking about using Tech Age to rethink and consider a reputable business. In my opinion reputable is the last word I would ever associate Tech Age with.

CO
Chris O.
California
Chevrolet Impala
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/21/2015 Category: Service
Chris said the overall experience was poor. They wanted to charge him $400 for a valve job. He took it to another business and they charged him $125. There was no communication. He did not want the job done. He was told there was no charge and he was on his way. He received a call from Rick and he told him there was a $40 charge for a pressure check. Before he left he was told there was no charge because he did not have a pressure check. They called back and apologized for the inconvenience.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Palm Springs, CA
Toyota Sequoia
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/21/2014 Category: Service
Michael said he went into this business because his air conditioner had stopped working. They said his compressor had stopped working, so they put in a whole new system. After they said they had fixed it, the air conditioner was still not working. It barely even cooled the air at all. He then took his vehicle back for the second time. At that point they told him it might be a bubble in the system or something related. They drained all the air conditioner fluid and then put it back in. It would still not work and cost him $1200-$1300 to get it fixed the first time. They did not charge him for the second time. He will now have to pay again, and take it to a different business. He will never go back to this business and would not recommend them because of this. There was also a very offensive picture or poster on the wall about Barack Obama. He found this to be racist, tasteless, and beyond offensive. It would offend a lot of their other customers and it is not ok to bring politics, or derogatory statements, into a business like this.
This review was collected via phone interview by Customer Research Inc.

PF
PETE F.
Indian Wells, CA
Ford Thunderbird
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/16/2017
RELIABILITY & QUALITY OF WORKMANSHIP
VERY, VERY BAD IMPRESSION OF RELIABILITY DUE TO SIGNIFICANT FAILURE IN DOING WHAT WAS PROMISED. THE QUALITY OF THAT PORTION WHICH WAS COMPLETED REMAINS TO BE SEEN SINCE THE JOB IS STILL NOT COMPLETE AFTER MONTHS OF PROMISES. MAYBE TIME WILL "HEAL WOUNDS"? THE JURY IS STILL OUT!!!!

OP
Oscar P.
Indio, CA
Chevrolet
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/28/2016 Category: Service
Oscar said this business installed a carburetor that was too small instead of having him buy a bigger one. The cost is about the same, so it wouldn't of mattered if he had gotten a new one.
This review was collected via phone interview by Customer Research Inc.

JS
Janet S.
Indio, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/20/2016 Category: Service
Janet said she went to this business because it was highly recommended to her. She thought Rick was going to fix her vehicle but a younger man was the one who did the work. The first thing she noticed when she left the business was, her taillight was not working and it was supposed to have been fixed. The next day, when she went to leave her home, her coolant light said her coolant was low. She called and spoke with Rick. He told her to bring her vehicle over but she did not want to make the forty mile round trip. She was charged $37 to have the coolant replaced and Rick told him they probably forgot to burp the antifreeze. She ended up putting antifreeze in herself and did not return to the business. She said she was upset because she thought she was going to a reputable business. Rick should have told her someone else was going to work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

AW
Alan W.
Snohomish, WA
Lexus LX 470
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/10/2015 Category: Service
Alan said this business took a little longer than expected for an oil change.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Palm Springs, CA
Pontiac Firebird
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2018 Category: Service
Brian said they did a good job overall. However, he wished the staff would have completed what he asked them to do. They only fixed some things.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Palm Springs, CA
Chevrolet Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Tom said this was his first time going to this business and he was pleased with the service.
This review was collected via phone interview by Customer Research Inc.

AB
Albert B.
Thousand Palms, CA
Kia Soul
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2017 Category: Service
Albert said the staff did excellent work.
This review was collected via phone interview by Customer Research Inc.

PF
PETE F.
Indian Wells, CA
Ford Thunderbird
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2017
The owner and staff have a significant amount of patience and expertise.
I would like to address the flapping of the convertible top when up. I understand there is something available which can reduce or eliminate the flapping noise when the convertible top is UP. Lastly, I would like to get an estimated cost of replacing the radio which does not operate.

SW
SUZANNE W.
Cathedral City, CA
Chrysler Pacifica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2017
Transparency and on line record keeping
1st time being serviced and found my experience favorable.

BN
Barbara N.
Palm Springs, CA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2017 Category: Service
Barbara said it was expensive to replace two rings.
This review was collected via phone interview by Customer Research Inc.

BH
Bob H.
Palm Springs, CA
Chevrolet Corvette
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/24/2017 Category: Service
Bob said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SB
STEVEN B.
Cathedral City, CA
Chevrolet Camaro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2017
Another professional service from Tech Age
I drove my car in almost on fire, smoking heavily. They immediately began work and diagnosed the problem. Thank you.

GC
George C.
Indio, CA
Chevrolet
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2016 Category: Service
George said the business did what was expected of them.
This review was collected via phone interview by Customer Research Inc.

SB
STEVEN B.
Cathedral City, CA
Chevrolet Camaro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2016
Attentive and Knowledgable Service
I was very happy with the attention and the knowledge about the services my car needed. I am happy I have found someone that I feel is honest and does quality work. I found the price to be a little steep but around here I am happy to pay for quality.

GN
Garrett N.
Indio, CA
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/28/2016 Category: Service
Garrett said the business has good customer service. The way his vehicle looks like when they return it is amazing.
This review was collected via phone interview by Customer Research Inc.

RC
Richard C.
Rancho Mirage, CA
Chrysler Sebring
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/30/2016 Category: Service
Richard said this business cost more than he thought they would, but he found them to do a good job.
This review was collected via phone interview by Customer Research Inc.

RR
Rob R.
Cathedral City, CA
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2016 Category: Service
Spoke with Wendy. She said she was pleased with the service the business provided.
This review was collected via phone interview by Customer Research Inc.