Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

102 Reviews

97% Would Recommend
Latest Review 10 months ago

Reviews


DL
DAVID L.
Fairview, OR
Chevrolet Impala
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/05/2014
attention to detail going away, what happened to it?
just got in from Yakima after getting the car back, lucky to make it back. Spent $358 to fix runnability issues, made it 48 hours before it crapped out again. Had to wire tie vacumn line back on just so it would run. Check engine light back on. Would not trust my family in this car on a road trip until someone fix's this car properly. Used to have good luck with the shop, not so much anymore.
Rich J. from Affordable Car Doctor responded on 08/06/2014

Affordable Car Doctor is sad to hear that what we found wasnt a one time thing which was our thoughts becasue uncommon issue and hose we found off fit well. Just for clarity the bill was $350 and $250 of this bill was fixing heater control. Our bill for finding the runnability issue was $100, we couldnt charge you for a fix because we were unable to figure out that the car needed a fix at that time or that this was even going to be a problem. Thankful we were able to explain what we did fiind well enough for you to locate if it happen again...We absolutely always try and put our best foot forward, and our goal is to fix the car if its within our scope...Owner Rich


MB
Michelle B.
Portland, OR
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018
shake, rattle, and roll
I brought my car in because it was shaking and stalling. The check engine light came on. Eric was able to correct the issue and my car drives better than it did before.
Rich J. from Affordable Car Doctor responded on 01/18/2018

We appreciate your business, thank you


TP
Tilda P.
Oregon
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Tilda said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SC
Sean C.
Portland, OR
Ford Thunderbird
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2015 Category: Service
Sean said this business was honest.
This review was collected via phone interview by Customer Research Inc.

JH
Janet H.
Portland, OR
Dodge Intrepid
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2015
They find the problem & fix it in a timely manner.
I had a problem with my radiator. They were able to find the problem, fix it and did not charge a great amount in the end. It's a small shop, but they do awesome work; and are very reasonable.

JR
Jorden R.
Clackamas, OR
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2015 Category: Service
Jorden said the business seemed like a good fit.
This review was collected via phone interview by Customer Research Inc.

RF
Ryan F.
Portland, OR
Toyota Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2015 Category: Service
Ryan said he had certain expectations ahead of time. There were things that he was not aware of which happened.
This review was collected via phone interview by Customer Research Inc.

JV
Jim V.
Portland, OR
Nissan Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2014 Category: Service
Jim said he had to take the vehicle back because he had no brakes.
This review was collected via phone interview by Customer Research Inc.

CF
Charlene F.
Mazda Protege5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2014
2003 Protégé 5 says "Ahhhhhh"
My trusty Mazda seems to have avoided any engine damage from its clogged radiator. (How does that even happen? It's a closed system!) After replacing it with a new one including thermostat, cap and system flush, the car now runs cooler than it did before the repairs. Rich also replaced all the fluids and changed the oil for me since the car was almost at the 48K recommended service mileage. He is obviously knowledgeable and assumes his customer is savvy; he offers clear explanations if you're not. I felt comfortable asking him all the questions I wanted and he spent the time to answer without rushing.

JB
Jim B.
Portland, OR
Mercury Villager
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2014
An honest shop
Did what he said he would do for an honest price.

MG
Marlin G.
Portland, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Marlin said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

AJ
Angie J.
Oregon
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Angie said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

HM
Holt M.
Oceanside, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018
Honest, fast, and straight forward
Rich and his crew have always done an excellent job on my vehicles. There is nothing hidden, everything up front, and excellent customer care. If I am in a jam or just need regular maintenance, Affordable Car Doctor has stepped up to the plate every single time and exceeded expectations. Having moved from PDX, you can tell the stark difference between good car care, and the excellent job Rich and Affordable Car Doctor can do. It will be the last mechanic you ever go to.
Rich J. from Affordable Car Doctor responded on 01/18/2018

Thank you for the kind words, We try and service as if was our own car. Happy 2018


CM
Chris M.
Oregon
Audi allroad
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Chris said the service was great.
This review was collected via phone interview by Customer Research Inc.
Rich J. from Affordable Car Doctor responded on 01/18/2018

have a grat 2018 thank you


TB
Trent B.
Portland, OR
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Trent said this business was reasonably priced and it did not take too long to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.

DM
Doug M.
Damascus, OR
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Doug said Eric is a really good guy. He provided good service and stuck to the price he gave him. He hasn't had any problems with anything.
This review was collected via phone interview by Customer Research Inc.

JI
Jill I.
Portland, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Jill said this business has great prices and they explained everything to her about the vehicle.
This review was collected via phone interview by Customer Research Inc.

FB
Fran B.
Wilsonville, OR
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017 Category: Service
Fran said she is a long time customer of this business and she would recommend them.
This review was collected via phone interview by Customer Research Inc.

FA
Fabio a.
Portland, OR
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017
These Car Doctors have what your vehicle needs!
Great service, great people. Try and top that~

HE
Heather E.
Portland, OR
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017
Another great experience
Took my car in for its 100,000 mile check up. Rich and Eric do a great job communicating . I know what is going on with my car and feel well taken care of!

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