Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

102 Reviews

97% Would Recommend
Latest Review 8 months ago

Reviews


JC
Jesse C.
Portland, OR
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2015 Category: Service
Jesse said the service the business provided was fine but their prices were too high.
This review was collected via phone interview by Customer Research Inc.

JC
Jesse C.
Portland, OR
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2015 Category: Service
Jesse said the service the business provided was fine but their prices were too high.
This review was collected via phone interview by Customer Research Inc.

DL
DAVID L.
Fairview, OR
Chevrolet Impala
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/05/2014
attention to detail going away, what happened to it?
just got in from Yakima after getting the car back, lucky to make it back. Spent $358 to fix runnability issues, made it 48 hours before it crapped out again. Had to wire tie vacumn line back on just so it would run. Check engine light back on. Would not trust my family in this car on a road trip until someone fix's this car properly. Used to have good luck with the shop, not so much anymore.
Rich J. from Affordable Car Doctor responded on 08/06/2014

Affordable Car Doctor is sad to hear that what we found wasnt a one time thing which was our thoughts becasue uncommon issue and hose we found off fit well. Just for clarity the bill was $350 and $250 of this bill was fixing heater control. Our bill for finding the runnability issue was $100, we couldnt charge you for a fix because we were unable to figure out that the car needed a fix at that time or that this was even going to be a problem. Thankful we were able to explain what we did fiind well enough for you to locate if it happen again...We absolutely always try and put our best foot forward, and our goal is to fix the car if its within our scope...Owner Rich


MG
Marlin G.
Portland, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Marlin said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

AJ
Angie J.
Oregon
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Angie said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

HM
Holt M.
Oceanside, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018
Honest, fast, and straight forward
Rich and his crew have always done an excellent job on my vehicles. There is nothing hidden, everything up front, and excellent customer care. If I am in a jam or just need regular maintenance, Affordable Car Doctor has stepped up to the plate every single time and exceeded expectations. Having moved from PDX, you can tell the stark difference between good car care, and the excellent job Rich and Affordable Car Doctor can do. It will be the last mechanic you ever go to.
Rich J. from Affordable Car Doctor responded on 01/18/2018

Thank you for the kind words, We try and service as if was our own car. Happy 2018


MB
Michelle B.
Portland, OR
Chrysler PT Cruiser
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018
shake, rattle, and roll
I brought my car in because it was shaking and stalling. The check engine light came on. Eric was able to correct the issue and my car drives better than it did before.
Rich J. from Affordable Car Doctor responded on 01/18/2018

We appreciate your business, thank you


CM
Chris M.
Oregon
Audi allroad
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Chris said the service was great.
This review was collected via phone interview by Customer Research Inc.
Rich J. from Affordable Car Doctor responded on 01/18/2018

have a grat 2018 thank you


TB
Trent B.
Portland, OR
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Trent said this business was reasonably priced and it did not take too long to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.

DM
Doug M.
Damascus, OR
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Doug said Eric is a really good guy. He provided good service and stuck to the price he gave him. He hasn't had any problems with anything.
This review was collected via phone interview by Customer Research Inc.

TP
Tilda P.
Oregon
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Tilda said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JI
Jill I.
Portland, OR
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Jill said this business has great prices and they explained everything to her about the vehicle.
This review was collected via phone interview by Customer Research Inc.

FB
Fran B.
Wilsonville, OR
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017 Category: Service
Fran said she is a long time customer of this business and she would recommend them.
This review was collected via phone interview by Customer Research Inc.

FA
Fabio a.
Portland, OR
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017
These Car Doctors have what your vehicle needs!
Great service, great people. Try and top that~

HE
Heather E.
Portland, OR
Mazda 3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017
Another great experience
Took my car in for its 100,000 mile check up. Rich and Eric do a great job communicating . I know what is going on with my car and feel well taken care of!

KD
Karen D.
Portland, OR
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017 Category: Service
Karen said this business was perfect.
This review was collected via phone interview by Customer Research Inc.

WG
WES G.
Portland, OR
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017
Check Engine light assessment
Rich and his crew are honest, efficient and friendly. I brought my wife's car in to assess the check engine light. They were able to fix the issue and a couple of other issues including an oil leak and wiper malfunction. He was also able to get it all done the same day!

TH
Tyne H.
Sherwood, OR
Subaru XV Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2017
Trustworthy, friendly
So helpful and reassuring all was done well and safely.

AH
ANDY H.
Portland, OR
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2017
Honest, Dependable, Excellent Service with a Smile
I started bringing my 2000 Honda Accord to Rich over six years ago when his shop was about five minutes from my house. 200,000 miles later, the car still runs and though I don't visit quite as often, when the car needs work I'm willing to take it to the Affordable Car Doctor despite the distance. Whenever anyone needs a mechanic recommendation, I give them Rich's name.

KB
Katy B.
Portland, OR
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2017
Great Service, Easy To Work With
Rich and his staff are always a pleasure to work with. I happened to drop my car off for repair in the midst of the week of snow storms we had in January. Rich was great at keeping me up to date regarding delays and expected dates of completion. I was able to pay over the phone and pick my car up on my own timeline, which meant that I didn't have to miss work to do so.

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