Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

169 Reviews

97% Would Recommend
Latest Review about 2 years ago

Reviews


KS
Kyle S.
Neenah, WI
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2016 Category: Service
Kyle said the service provided by this business was alright but nothing special.
This review was collected via phone interview by Customer Research Inc.

DG
Dawn G.
Neenah, WI
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2016 Category: Service
Dawn said this business provided good service and they took care of everything she needed.
This review was collected via phone interview by Customer Research Inc.

JA
Jeffery A.
Neenah, WI
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/27/2016 Category: Service
Jeffery said he was referred to this business by another mechanic for diesel work and for the most part they did a good job. He pointed out to the person working on his vehicle the tow hitch missing bolts and that he wanted the batteries and cables changed if need be. When he picked up the vehicle, it was starting really rough and continued to do so. This was mentioned to the business. It was pointed out to him that there were sparks coming from underneath the vehicle by an unknown person. He returned the vehicle to the facility and the problem was fixed. He was given bolts to secure the tow hitch. He was informed that a young person learning the business may have been working on his vehicle. He mentioned that he would prefer that only experienced personnel work on his vehicle as it is his way of making a living.
This review was collected via phone interview by Customer Research Inc.

TB
Ted B.
Wisconsin
Lincoln LS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2016 Category: Service
Spoke with Gloria. She said they were very nice. The person who was supposed to come out acted like they were in a different state. She had to wait for about 25 minutes.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Wisconsin
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Robert said his driver and the people at the business were all very friendly.
This review was collected via phone interview by Customer Research Inc.

SS
Stacie S.
Menasha, WI
Buick Rendezvous
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/16/2016 Category: Service
Stacie said she was hoping for a better turnaround on her vehicle. She could only get half the work performed because she needed her vehicle back.
This review was collected via phone interview by Customer Research Inc.

PR
Patrick R.
Wisconsin
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2015 Category: Service
Patrick said this business performs the repairs right.
This review was collected via phone interview by Customer Research Inc.

CH
Charis H.
Menasha, WI
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2015 Category: Service
Charis said she liked the pets in the office of this business and Kevin was nice. She stated she felt they were trustworthy, which is a difficult quality to find in a mechanic. They were honest and gave fair advice.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Wisconsin
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2015 Category: Service
Spoke with Greg. He said it took an hour and a half just to get his oil changed.
This review was collected via phone interview by Customer Research Inc.

MK
Max K.
Green Bay, WI
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2015 Category: Service
Max said they did a good job, they kept him informed, they helped him out and they kept the cost low. It took a little while.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Neenah, WI
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2015
Close to home
Great job.

EM
Ethan M.
Wisconsin
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2015 Category: Service
Ethan said this business had great service and pricing. It was great all around.
This review was collected via phone interview by Customer Research Inc.

CE
Christopher E.
Neenah, WI
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2015 Category: Service
Christopher said this business provided nice customer service and he had a good experience with them.
This review was collected via phone interview by Customer Research Inc.

RZ
Raymond Z.
Kimberly, WI
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2015 Category: Service
Raymond said this business provided fast service.
This review was collected via phone interview by Customer Research Inc.

HB
Heather B.
Wisconsin
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2015 Category: Service
Heather said this business is honest and timely.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Neenah, WI
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2015 Category: Service
David said this business has good service. However they forgot to call him when his vehicle was done. He walked down a little after 6:00 pm and luckily they were still there and he could pick up his vehicle.
This review was collected via phone interview by Customer Research Inc.

CE
Christopher E.
Neenah, WI
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
Christopher said the business provided excellent customer service.
This review was collected via phone interview by Customer Research Inc.

EV
Eric V.
Wisconsin
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2015 Category: Service
Eric said he is really impressed with the service from this business. They are friendly and his vehicle works great.
This review was collected via phone interview by Customer Research Inc.

RH
randy h.
Neenah, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2015
great job and fast service
they are wonderful people there and do a wonderful job would recommend anymore to go there top place to go

HK
Hailey K.
Menasha, WI
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2015 Category: Service
Hailey said everybody at the business was very friendly. They told her the problem with her vehicle, gave her the price and they got the repairs done.
This review was collected via phone interview by Customer Research Inc.