Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

665 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


IH
Imran H.
Indianapolis, IN
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2015 Category: Service
Imran said they met his expectations and nothing more.
This review was collected via phone interview by Customer Research Inc.

AB
Allen B.
Indianapolis, IN
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2015 Category: Service
Allen said the business could not do anything about the problem with his transmission, but they were nice. He would recommend the business, but not for transmission service.
This review was collected via phone interview by Customer Research Inc.

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Bill S.
Indianapolis, IN
Subaru Impreza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2015 Category: Service
Bill said he went to this business to have the air conditioning fixed. He had to return to have it looked again because it stopped working. They found a leak and fixed it at no charge.
This review was collected via phone interview by Customer Research Inc.

DM
Darrin M.
Indianapolis, IN
Mercury Villager
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2015 Category: Service
Darrin said he liked the shuttle service and it was easy to work with them.
This review was collected via phone interview by Customer Research Inc.

GG
Gabby G.
Indianapolis, IN
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2015 Category: Service
Gabby said when she went to pick up her vehicle the business failed to tell her they had disconnected the battery, causing her vehicle to stall and die. She stated there was a lack of information. Bob was nice.
This review was collected via phone interview by Customer Research Inc.

LR
Lacy R.
Indianapolis, IN
Ford ZX2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2015 Category: Service
Lacy said she took her vehicle to the business for service and had unspecified problems with it afterwards, but Bob took care of the situation.
This review was collected via phone interview by Customer Research Inc.

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Brittany L.
Indianapolis, IN
Oldsmobile Aurora
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/24/2015 Category: Service
Brittany said the business provides good service, work well with her and are reasonable.
This review was collected via phone interview by Customer Research Inc.

CK
Cedric K.
Indianapolis, IN
Honda Element
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2015 Category: Service
Cedric said his overall experience was great, but the vehicle was delayed a day. They had to order a part.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
Indianapolis, IN
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2015 Category: Service
Mike said they did a good job. They did a full synthetic oil change and he is not certain that it really needed to be done. He did not expect them to do it.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Indianapolis, IN
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2015 Category: Service
Mike said the service provided was polite but there was a delay in the timeline for getting his vehicle back. The facility outsourced the work to another facility and they caused a delay of a couple of days.
This review was collected via phone interview by Customer Research Inc.

TP
Tim P.
Indianapolis, IN
Mercedes-Benz E430
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2014 Category: Service
Tim said this business always treats him well.
This review was collected via phone interview by Customer Research Inc.

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Nathan L.
Indianapolis, IN
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2014 Category: Service
Nathan said this business did really well.
This review was collected via phone interview by Customer Research Inc.

RK
Robert K.
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2014 Category: Service
Robert said the business overall is very, very good but the total cost is a little high.
This review was collected via phone interview by Customer Research Inc.

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Rachel M.
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/02/2014 Category: Service
Rachel said they did a good job and fixed the problem. This was the second visit.
This review was collected via phone interview by Customer Research Inc.

AB
Alan B.
Indianapolis, IN
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2014 Category: Service
Spoke with Alan's wife. She said she is going to have to take her vehicle somewhere else to get the second half of the work done. She understands that they would be losing money if they had to go and get the part. She is fine with that.
This review was collected via phone interview by Customer Research Inc.

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Russ L.
Indianapolis, IN
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2014 Category: Service
Russ said this business is great and he loves them. There was a miscommunication about when the vehicle would be ready, and the work being done. Other than that, he really likes this business. He has already recommended them to others.
This review was collected via phone interview by Customer Research Inc.

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ALEX K.
Pontiac Grand Am
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2014
Quick and friendly
They were friendly and helpful. Able to work on my car immediately. I felt like I got a fair deal.

KB
Ken B.
Zionsville, IN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019
Awesome!
Excellent service as always!

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Penny P.
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019
Great set
Convenient location for downtown service. Friendly staff

DH
David H.
Indianapolis, IN
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019
Car repair 9/10/2019
I have used Downtown car care for a few years now. I have been out of. work sick for over a year and have to watch every penny. I know that they will only repair what needs fixed at a comparable price. I HAVE NEVER HAD ANY PROBLEMS WITH THERE WORK. I CAN DEPEND ON THE WORK BEING DONE CORRECTLY

Displaying Review 61 - 80 of 665 in total