Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

668 Reviews

98% Would Recommend
Latest Review about 24 hours ago

Reviews


NF
Nicole F.
Indianapolis, IN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Great Service and Repair
I had a great experience. The service was completed within the day and the staff was very communicative. My car is driving much better.

IL
Isaac L.
Santa Claus, IN
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Great service and nicest people
I went to the Downtown Car Care Center not knowing what was wrong with my car. They really helped me find out the problem, and were really fast and efficient through the whole process. They were very nice and even tried to get me the cheapest car parts they could. 10/10.

JP
Jennifer P.
Indianapolis, IN
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Great, Friendly Service
I am sad that I did not know about Downtown Car Care Center before now. They provide great service and very reasonable prices. I love that I can drop my car off in the morning, get a ride to work, and then have them pick me up in the afternoon when my service is done. Couldn't ask for easier, more convenient service!

CN
Charles N.
Indianapolis, IN
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Trustworthy
I am thankful to have found a mechanic that I can trust. I have had bad experiences where mechanics try to overcharge or look for things just to make more money. Downtown Car Car Center does not do that. They told me that nothing was wrong with the car, and they did not try to sell some “emergency work” to me.

Verified Customer
Indianapolis, IN
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Trust
Having "your" trustworthy, highly skilled, competent and reasonably priced auto repair business in the downtown neighborhood is wonderful. Bob and the team at Downtown Car Care are fantastic.

MN
MARK N.
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Great work at fair prices.
The staff is always so accommodating, eager to help with our cars. I appreciate them always repairing what’s broken and not trying to gouge you for unnecessary repairs. I would recommend Downtown Car Care to everybody.

WH
Walter H.
Indianapolis, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Excellent Service
I’ve been going there for years and have always received excellent service. Bob has treaded me very good.

EM
Emily M.
Indianapolis, IN
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Super quick & super kind
Always happy with their service

JC
Joe C.
Greenwood, IN
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Great service fair price
Even in the heart of downtown Indy, this place feels like Mayberry. Very friendly and professional with quality work at a fair price.

BB
Brian B.
Fishers, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Oil change
Fast and reliable. It’s always nice because they will give you a ride after you’ve dropped your car off.

CN
Christina N.
Evansville, IN
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
Incredible service!
Came in today knowing nothing about cars and needed my engine fixed. The staff were very accommodating and went out of their way to make me comfortable and meet all my needs!

VR
VICTORIA R.
Indianapolis, IN
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Always a great experience!
This is the best place to take your car for fair pricing, quality work and truly excellent service. I will continue to recommend Downtown Care Care to all my friends and family. The owners are very honest, nice people who are excellent mechanics and my car always comes back in perfect condition. I also never have to worry about being overcharged. Really glad we found them!

MR
Madison R.
Indianapolis, IN
Kia Forte
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018
A good experience
Overall my experience was really great. I love the fact I can schedule an appt. online before going in. However, I was a little thrown off by the amount of time to it took to even get started on my car... But I do understand that this is probably a busy time and my car needs to fall inline. It would be helpful for the next time to get an estimate of time so I can make sure to plan the day accordingly. Great customer service! Everyone was super nice. The price was as expected, no surprises!

Thank you for your services!

SG
Steven G.
Indianapolis, IN
GMC Canyon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Steven said the employees were helpful. They completed his service fast. They provided efficient service.
This review was collected via phone interview by Customer Research Inc.

KS
Katrina S.
Indiana
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2018 Category: Service
Katrina said the staff was nice, provided great service, but the work was a little more expensive than expected.
This review was collected via phone interview by Customer Research Inc.

JS
Jacob S.
Indianapolis, IN
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Jacob said that the place is really nice, he likes going there and they have provided him with continual quality care.
This review was collected via phone interview by Customer Research Inc.

KV
Keith V.
Indianapolis, IN
Nissan Frontier 4WD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018
Quality work and accurate diagnosis
Service was on time, friendly and accurate. It was a labor intensive issue I had with my truck (front axles, cv joints, wheel bearings) and the work appears to have been expertly completed. The price I paid for replacement parts seemed excessively high, compared to what these parts would cost me at Napa or Autozone. Perhaps it is the difference between original equipment and after market parts, but even so, the difference in price is shocking.

KH
Katie H.
Indianapolis, IN
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Incredibly Easy and Convenient
The whole process was so incredibly convenient. I was a little apprehensive about having my car serviced in a busy downtown area, but it was super easy. Also everyone was very friendly!

JW
John W.
Indianapolis, IN
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Outstanding
Great people. Great and fair prices. Done on time. 👍👍👍💯💯

CM
CRAIG M.
Indianapolis, IN
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
Great Service & Work As Always
Love taking my car into Downtown. Scheduling is easy & never have to worry about quality of work & timeliness of completion.

Displaying Review 121 - 140 of 668 in total