Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

520 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


EM
Emily M.
Indianapolis, IN
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Honest care and quality work
Great customer care! They gave me a ride home so I could get some restarted night shift before my car was finished! They always do good work!

Verified Customer
Indianapolis, IN
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Steve L
Called early in the morning and they worked me into the schedule. Job was completed early afternoon. Price was very reasonable and the repair fixed the car problem completely.

NF
Nicole F.
Indianapolis, IN
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Best Care Care
I experienced excellent customer service at downtown car care. Bob was super friendly and accommodating, going out of his way to help me. My car is in the best shape it has been and service only took a day. Bob carefully explained everything to me. I will be coming back.

JK
Joyce K.
Indiana
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Joyce said the employees were really nice, did a good job, did it correctly and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

KJ
Kelton J.
Indianapolis, IN
Nissan Xterra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Kelton said that the place was good.
This review was collected via phone interview by Customer Research Inc.

HA
Hayley A.
Crete, IL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Hayley said the service was good.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Beech Grove, IN
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Jim said the business did a great job at a reasonable price and it was quick. He stated he will see them when he needs them.
This review was collected via phone interview by Customer Research Inc.

EP
Eric P.
Indianapolis, IN
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Eric said this business got his vehicle done in a timely way and they were very polite.
This review was collected via phone interview by Customer Research Inc.

AH
Alan H.
Indiana
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Alan said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DD
Dave D.
Indiana
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Dave said Steve has been really good to him and he does exactly what he says he's going to do.
This review was collected via phone interview by Customer Research Inc.

DO
David O.
Indianapolis, IN
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
David said he received good service at the business.
This review was collected via phone interview by Customer Research Inc.

GS
Gretchen S.
Indianapolis, IN
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Gretchen said the business had convenient service hours. The employees were nice. They provided fair service. They provided her with transportation to work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Indianapolis, IN
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Great Mechanic
Honest, good prices, good work.

HR
HARRISON R.
Carmel, IN
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Been a customer for 20 years
Timely service, always feel the mechanic, Steve, does an excellent, thorough job. Management is friendly and thoughtful.

JH
John H.
Indianapolis, IN
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
John said there were no issues and everything went great.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Fishers, IN
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
August 2018
Honest service

TW
Toni W.
Indiana
Mazda CX-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Toni said everything went just fine at this business.
This review was collected via phone interview by Customer Research Inc.
Bob H. from Downtown Car Care Center responded on 08/13/2018

Hi Toni,
Thank you so much for your review, we really appriciate your business.

Bob Hiatt

Owner
317-637-2419

MM
Matthew M.
Indiana
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Matthew said his experience was great. The staff was very knowledgeable and they found out it was another problem which save him some money.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Indianapolis, IN
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Jim said the employees provided easy service. They completed service on time.
This review was collected via phone interview by Customer Research Inc.

BB
Brad B.
Indianapolis, IN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Brad said this business treats him well every time he is there.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 520 in total