Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

487 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JH
Justin H.
Indianapolis, IN
FIAT 500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Justin said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

EH
Elizabeth H.
Indiana
BMW 4 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Elizabeth said the business was friendly, personable, things were done on time, and the location is convenient.
This review was collected via phone interview by Customer Research Inc.

BM
Brittany M.
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Great job!
I chose to get an oil change from Downtown Car Care Center for the ease of scheduling an appointment online and their valet service. They had a coupon on their website so that was an extra perk. Both employees I interacted with were very nice and, from what I can tell, they did a great job. I'll definitely be back!

DH
Daniel H.
Indianapolis, IN
Honda Civic Sdn
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Daniel said he had an appointment at 8am and his vehicle was not ready until 4 hours later and he had only gotten an oil change. The price wasn't super great. He would not recommend this business for service because the oil change took longer than he thought.
This review was collected via phone interview by Customer Research Inc.

ML
Mick L.
Beech Grove, IN
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Mick said this business always treats him right. The staff is honest and the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

EZ
Erika Z.
Indianapolis, IN
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Erika said the business has a very friendly staff. The employees explained a lot. She stated she feels she has a good understanding of what is going on with her vehicle.
This review was collected via phone interview by Customer Research Inc.

JJ
Jared J.
Indianapolis, IN
Ford Focus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2018 Category: Service
Jared said everything was great, except the price.
This review was collected via phone interview by Customer Research Inc.

KM
Kristie M.
Indianapolis, IN
INFINITI QX60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Kristie said this is a really good business and the provide good service.
This review was collected via phone interview by Customer Research Inc.

SW
Stephen W.
Indianapolis, IN
Toyota Sienna
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018 Category: Service
Spoke with Stephen's wife. She said the facility could not get to her vehicle until the next day.
This review was collected via phone interview by Customer Research Inc.

DS
Danielle S.
Indianapolis, IN
Pontiac Vibe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Danielle said the business was really helpful, friendly, and they also provided quick service.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Indianapolis, IN
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
John said that everything was perfect, he had no problems or issues and they were done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

DW
Debbie W.
Indianapolis, IN
Volvo S60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Debbie said she appreciated the staff dropping everything to get her in. They did a great job.
This review was collected via phone interview by Customer Research Inc.

DC
Daniel C.
Indianapolis, IN
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Daniel said the business was very helpful and the prices were great. He also said he will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

SJ
Sydney J.
Monticello, IN
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Sydney said that the staff at the facility were super kind and helpful, explained things to her in a way that she understood them and were flexible with her time table. They made sure she had her vehicle back by the end of the day.
This review was collected via phone interview by Customer Research Inc.

CS
Christan S.
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Downtown Car Care Center is the best in town!
Bobby and Kathy always take such great care of us, and are always available to work around our schedule. It's nice to know they are there.

BH
Bailey H.
Indiana
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Bailey said the service was great. The facility was easy to contact and the work performed was quick and efficient.
This review was collected via phone interview by Customer Research Inc.

JT
Jackson T.
Indiana
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Jackson said it was good, the service was fast and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Indiana
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Jim said he was thoroughly pleased with the outcome of the service.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Fishers, IN
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Brian said the service was great.
This review was collected via phone interview by Customer Research Inc.

LH
Levi H.
Indianapolis, IN
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Levi said the business got him in quickly. They did a great job. It is a quality job and they are really friendly to work with.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review