Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

537 Reviews

99% Would Recommend
Latest Review about 13 hours ago

Reviews


JW
John W.
Indianapolis, IN
Lincoln MKZ
Verified Customer
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12/11/2018
Outstanding
Great people. Great and fair prices. Done on time. πŸ‘πŸ‘πŸ‘πŸ’―πŸ’―

CM
CRAIG M.
Indianapolis, IN
GMC Envoy
Verified Customer
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11/25/2018
Great Service & Work As Always
Love taking my car into Downtown. Scheduling is easy & never have to worry about quality of work & timeliness of completion.

Verified Customer
Indianapolis, IN
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Amazing
They have a great service and great people! No complaints

BB
Brian B.
Fishers, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
New tires
Trustworthy and dependable service every time.

CH
Cindy H.
Indianapolis, IN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Cindy said that the place was friendly and accommodating.
This review was collected via phone interview by Customer Research Inc.

JS
JOHN S.
Indianapolis, IN
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Needed new clutch
GOT new clutch and a great deal on an early replacement. Quick and reliable service.

TT
Tejasvi T.
Carmel, IN
Scion xD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Tejasvi said that after the service, she did not feel that her vehicle was running smoothly. She did not call the business about it because she's pretty busy
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Indianapolis, IN
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Robert said the mechanic did a good job and he's very happy.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Indiana
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
David said he has used this business for years. He feels very comfortable with them.
This review was collected via phone interview by Customer Research Inc.

SW
Stephanie W.
Indianapolis, IN
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Stephanie said they were good.
This review was collected via phone interview by Customer Research Inc.

EF
Emma F.
Indiana
Chevrolet Astro Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Emma said they were friendly and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Indianapolis, IN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
John said the staff was super friendly and the work turned out great. When he needs more work done, he will be back in.
This review was collected via phone interview by Customer Research Inc.

JO
Jim O.
Indianapolis, IN
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Jim said it took the mechanics a couple of tries before getting the problem repaired. The experience went very well. The mechanics found the problem and repaired it.
This review was collected via phone interview by Customer Research Inc.

JS
Jacob S.
Indianapolis, IN
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Jacob said he showed up at the place without an appointment, they fit him right in and got it done.
This review was collected via phone interview by Customer Research Inc.

KN
Kelli N.
Indianapolis, IN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Kelli said she has always gotten good service.
This review was collected via phone interview by Customer Research Inc.

CC
Cameron C.
Indianapolis, IN
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Cameron said they do a very good job.
This review was collected via phone interview by Customer Research Inc.

EM
Emily M.
Indianapolis, IN
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Honest care and quality work
Great customer care! They gave me a ride home so I could get some restarted night shift before my car was finished! They always do good work!

Verified Customer
Indianapolis, IN
Toyota Camry
Verified Customer
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10/16/2018
Steve L
Called early in the morning and they worked me into the schedule. Job was completed early afternoon. Price was very reasonable and the repair fixed the car problem completely.

NF
Nicole F.
Indianapolis, IN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Best Care Care
I experienced excellent customer service at downtown car care. Bob was super friendly and accommodating, going out of his way to help me. My car is in the best shape it has been and service only took a day. Bob carefully explained everything to me. I will be coming back.

JK
Joyce K.
Indiana
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Joyce said the employees were really nice, did a good job, did it correctly and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review