ReScore Reviews™ (4)
We will gladly refund and cancel to Road Hazzard / Road side asst program. We urge our customers to buy this package as it provides a great protection.
Maybe that was just a shady business move or a lack of knowledge but I will never have it changed there again.
I have been in there before for business and have not once had bad service. Workers and manager are always super friendly, I left very disappointed.
It won't happen again.
Thank you Katie for allowing the oportinunity to speak with you about your concerns on your last visit with us. Your feedback allows us to correct our short comings and keep them from happening again in the furture
I was called and told my car would be $374 to repair. I told them to go ahead and fix it. They did not tell me it would be $374 plus a diagnostic charge or any other charge. When I went to pick up the car, I was told it was $412.75. When I said I was told $374, I was informed of the diagnostic charge.
When someone quotes me a price to fix something, that's what I expect to pay. If you're digging around in there and find something else wrong, you call me and tell me what you found and give me a new price. No problem. When you call me and tell me it's X dollars to repair my car, I agree to that and the amount is higher when I pick it up, I'm not ok with that.
I Have tried many times to respond to your concerns about charges on your last vist. I will be more than happy to review your concerns and try to resolve any issues. We Value your business
Mr Boggs, I have reached out a couple of times to you with reguard to your concerns about the cost of repairs on your last visit. We take alot of extra measure to purchase quality parts and provide the best service in the area. This means at times we do pay more to ge dependable parts we can stand behind for two years / 24000 miles. Thank you for your business and trust
customer service and their quality of work to be great.
I never have to worry that any of the work on my vehicles
is not done correctly, and they always make sure you are consulted
before any work is done after their diagnosis.
Very professional and honest people. I highly recommend them.