Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1038 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review about 2 hours ago

Reviews


RM
ROY M.
Chester, VA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019
Quality work, been a customer over 20years
Thanks again RA, always helpful

CP
CAROLA P.
Prosperity, SC
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019
Awesome
These guys bend over backwards. Awesome work and excellent customer service!!! Won't go anywhere else.

CC
CHRISTOPHER C.
Columbia, SC
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
Great service!
Great people to work with!

DW
Duncan W.
Lexington, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Exceeded expectations!
Had a problem diagnosed by another shop and I called for a quote, which was $120 lower than the other. After I dropped off the car I was called and told that actually the repair was not needed after inspection. A 4-point alignment was done instead, the car drives/tracks tighter (14 years old), and we saved $685. Throughout the process we were treated with courtesy and respect, clearly communicating that we were valued as customers. Thank you!

DJ
DALE J.
Columbia, SC
Mercedes-Benz C320
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2019
They take care of their customers with courteous and professional work ethic
They took the time to inform me of exactly what was needed and help me understand what I was trying to fix was done. Correctly

CW
CHRIS W.
Columbia, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
Brown Motor Works people are trustworthy
Brown Motor Works takes care of my car like they want theirs taken care of. I appreciate their attentiveness and the great work they have always done. They have taken care of my cars for many years

PR
PATSY R.
Irmo, SC
MINI Cooper Countryman
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Atmosphere and quick service
Took my Mini Cooper in for a oil leak. They found the issue quickly. Oil was leaking from the drain plug. This issue was from a previous oil change done by another company.
I was happy that it was minor and that they were honest and they washed my car too!!

BP
BECKY P.
Leesville, SC
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Knowledgeable, Honest, friendly and trustworthy
I would use them again.

Verified Customer
State Park, SC
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
GREAT SERVICE
I enjoy the service I receive....since I have been coming here to get my Mercedes service, I have been totally satisfied.

LL
LINDA L.
Columbia, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Awesome service from the time you walk in until the time you leave!
Feel very strongly they work to assist you in repairing your car with least financial debt as possible. Guys up front are super nice when you enter the office. Especially liked Leroy and his customer service. Will go there next time.

Verified Customer
Saluda, SC
Mercedes-Benz GLC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Professional and Courteous
Everyone at Brown Motor Works is always professional and courteous. They make you feel welcomed and work hard to find solutions to any problem. They also don’t “find” problems that aren’t there, like a lot of dealerships!

RS
ROBERT S.
Columbia, SC
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Competent and honest
1). Friendly
2) concerned about what you want and need
3) honest
4)work with you to get convenient tmes and completion times.

Verified Customer
Elgin, SC
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Oil leak.
They are great to work with, and know how to repair the problem. They will let you know the price before doing the work. Know surprises in the cost.

JW
JERRY W.
Columbia, SC
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Salute to Brown’s BMW
I have been highly pleased with Brown’s BMW. The service has been most professional and personable.

RA
RICH A.
Irmo, SC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Honest 100%
The folks at BMW are awesome, and are always honest about all service and repairs, will always use them

SG
SKYLER G.
Columbia, SC
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Fantastic!!!
The service was great!

KJ
KENNETH J.
Columbia, SC
BMW 740i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
The employees and the quality of repair is just excellent.
Thanks very much for your professional service

Verified Customer
Columbia, SC
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Customer Service
RA is a pro. I appreciate the quality of service. Thanks

HS
HATTIE S.
Columbia, SC
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
My First Visit to Brown Motor Works
The customer service was great and the job was completed in a timely manner. My questions were answered promptly and everything was done as stated to me.
R.A. B. from Brown Motor Works responded on 04/11/2019

Thanks for the review, look forward to seeing you again.


SB
SYLVIA B.
Irmo, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Great job
Mr. Leroy was friendly. The service was great, timely and a nice price. I would trust them with my car.
R.A. B. from Brown Motor Works responded on 04/11/2019

Thanks so much for the kind words, look forward to seeing you again.