Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1040 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review about 8 hours ago

Reviews


JC
JULIE C.
Columbia, SC
Mercedes-Benz SLK230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2014
Excellent Service
Brown Motor was highly recommended to me by several import car owners. Rightfully so. Service was excellent, professional, and I felt as if they cared about the job they did. They even washed my car for me when they were done. Pleasant surprise. Brown Motor is now my new service provider. Thank you BMW

JB
JAY B.
West Columbia, SC
MINI Cooper
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2014
Friendly and knowledgable.
Brown's has a friendly staff and a comfortable atmosphere. They preform the work needed and check for potential problems, but are not looking to gouge the customer. Possible service needed in the future are discussed.

AW
AMANDA W.
Columbia, SC
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2014
Helpful People
The work was done quickly and the people were helpful.

PP
Patrick P.
Gilbert, SC
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2014 Category: Service
Patrick said the business caters to his specific needs with both his personal vehicles and his work vehicles.
This review was collected via phone interview by Customer Research Inc.

MB
Miranda B.
Columbia, SC
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2014 Category: Service
Miranda said they always do what she asked them to do. They did make a mistake and they fixed It right way.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2014 Category: Service
Michael said he has been doing work with this business for many years and they always give him a fair price.
This review was collected via phone interview by Customer Research Inc.

VB
Vern B.
OCEAN ISLE BEACH, NC
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2014 Category: Service
Vern said this business does an exceptional job.
This review was collected via phone interview by Customer Research Inc.

JM
Jaime M.
Irmo, SC
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2014 Category: Service
Jaime said Scott, the service advisor at this business, was really nice. He helped her get a rental vehicle and returned it for her. He was helpful and explained everything to her. The vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

AQ
Amir Q.
Lexington, SC
Mercedes-Benz C320
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2014 Category: Service
Amir said this business fixed what needed to be fixed. They gave him the option if he wanted to have more work done, which he appreciated.
This review was collected via phone interview by Customer Research Inc.

WK
Wali K.
Columbia, SC
Audi Allroad
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2014 Category: Service
Wali said they cleaned the outside of his vehicle which was not part of their job. They are professional and know what they are doing. He is at peace knowing his vehicle is in good hands.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2014 Category: Service
Steve said the business is very personable and they did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2014 Category: Service
John said this business always does good work promptly and within the price quoted.
This review was collected via phone interview by Customer Research Inc.

KP
KYM P.
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2014
The super friendly staff and quality of service they provide. It's consistent every time.
It's always a pleasure dealing with Brown Motor Works. :-)

LM
LINDSAY M.
Columbia, SC
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2014
Going above and beyond
The service we received at brown's was awesome. I was having tires put on my car that I had shipped to brown's from georgia. We dropped it off around 8am and by 10:30, I was notified that it was ready. When I went back to pick the car up, not only were the tires installed, but the entire vehicle had been washed, vacuumed, and cleaned on the inside with no extra charge to me. I was stunned. It looked awesome, the tires were nice and balanced, and overall, I was very happy with the service I received.

DR
DANIEL R.
Columbia, SC
Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014
Great customer service
Awesome service from Leroy and Chuck, provided me with a ride back home and picked me up, and even brought back my old tires.

DB
DANA B.
Lexington, SC
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2014
Excellent work
Excellent work at a reasonable price

HR
Haran R.
Columbia, SC
BMW 2002
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2014 Category: Service
Haran said they were great and provided excellent service.
This review was collected via phone interview by Customer Research Inc.

DG
Donna G.
Columbia, SC
BMW 550i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2014 Category: Service
Donna said the staff at this business was very professional. They kept her updated everyday. It was a great experience.
This review was collected via phone interview by Customer Research Inc.

MA
Mary A.
Columbia, SC
Mercedes-Benz C320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2014 Category: Service
Mary said they have always been great. They have fair prices. They give good advice.
This review was collected via phone interview by Customer Research Inc.

KB
Kirby B.
Irmo, SC
Mercedes-Benz CL500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2014 Category: Service
Kirby said this business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.