Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

883 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 10 hours ago

Reviews


RM
RHONDA M.
Columbia, SC
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Superior service
Every visit has been professional and recommendations for needed service is always thorough.

TM
TONY M.
Columbia, SC
Jaguar XF
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
2010 jaguar and 1996 bmw 740il
Brown motor works has serviced my cars for on 25 years. I highly recommend brown motor work for first class accurate, diagnostics and exact quotes on repair.
Brown motor works exceed custom satisfaction. Pay less than going to your local dealer and get the same or even better honest quality repair service.
They have years of experience. I always knew that it's the best repair shop that I know and trust. Go visit and see for yourself.

Satisfied customer.

Tony Moreland.

KP
KEN P.
Irmo, SC
Mercedes-Benz 560SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Friendly staff. Great communication. Through work.
Highly recommended.

RB
RANDY B.
Irmo, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Said it, then did it!
These folks told me just what was wrong and just what was needed. Then, they did just what they said they would do for the price they quoted, which was $300 less than their competition for the same job.

YJ
YOLANDA J.
Columbia, SC
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Excellent service
The customer service was amazing from beginning until the end!! I received my car back and it was fixed, cleaned and washed!!! Excellent service

KB
KEITH B.
Blythewood, SC
BMW 745Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Great customer service!!!
I love the customer service here. They go one step further to make sure you’re satisfied. They make sure you get where you’re going and will pick you up. The mechanics will talk with you and explain. The advisors and everyone treat you like family.

RM
RICHARD M.
Columbia, SC
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Service. Friendly, transported me to work
Good workmanship

GB
GUY B.
Columbia, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Good people
They worked me in at the last minute when I was having issues with my battery. Good group of folks.

GW
GWYN W.
Irmo, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
G
Best place to take your car. They have the knowledge and are very professional.

PG
PATTI G.
Lexington, SC
Mercedes-Benz E500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
P g
Excellent very helpful folks

Verified Customer
Columbia, SC
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Great Technicians and Great Service Advisors.
Brown Motor Works always does a great job on all the vehicle. Can not say enough great things about them.

Verified Customer
Columbia, SC
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2018
Great Customer Service
Quick service, checked out my car at same day notice

SA
SHARI A.
Columbia, SC
BMW 733i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Knowledge and Consideration
Referred by a new friend, Brown Motor Works lived up to the very positive description given of their staff and work: Very good. Presents as a well established family business that welcomes and remedies the challenges of European cars, especially BMWs. The results of the service I received superceded my expectations. A wonderful experience.

LW
LENNY W.
Columbia, SC
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Everyone there. Because they work as a team. From the front desk to the mechanics. Great job and great work. Thanks a lot
Great team work. Thanks alot

EM
ERIN M.
Irmo, SC
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Trustworthy
Brown Motorworks is the most trustworthy mechanic I've dealt with. Now that I have a teenager driving, the maintenance of my car has become even more important. I know they will tell me what I need now, and also what I will probably need in the future. When our last car died, they helped us know what to do. I highly recommend! We have an old Lexus that we want to keep running for the kids, they are the place to go.

Verified Customer
Columbia, SC
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
The employees and the quality of repair is just excellent.
friendliness of employees and the great work on my car

MC
MEGAN C.
Irmo, SC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Volvo XC 90 engine noise problem solved
Mr. Brown was willing to take a ride with me to figure out what was wrong. He was able to hear the noise the car was making, diagnose the problem, and the repair fixed it completely. It’s as if it’s a much newer car now!

HD
HAYLEY D.
West Columbia, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Superb service
This shop took my car in the same day..fixed it and cleaned it. Couldn't get better service anywhere else.

AL
ANDREW L.
Weston, CT
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2018
Great experience at Brown Motor Works!
Brown Motor Works is an all around fantastic service center! I brought my sons ‘09 BMW 335xi in and they quickly but thoroughly assessed the problem and fixed it at a “fair” price!
Both the Service writer Leroy and the mechanic Nate where absolutely top notch!
I highly recommend this shop!

AM
ASHLEY M.
Columbia, SC
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Best shop in town!
Efficient. Reliable. Excellent communicators. Leroy is basically the best. Multitalented professionals with a love for what they do. If I have any issues I will absolutely return.